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Senior Technical Support Analyst Jobs in Manitoba

Senior Technical Analyst (Hybrid)
By BMO At Toronto, Ontario, Canada
Experience on using/configuring SDLC management tools such as JIRA and Confluence or equivalent is essential is a great asset.
Has strong facilitation skills; effective time management and ability to prioritize the work
Strong knowledge on Application Portfolio Management and/or IT Portfolio Management
Knowledge/experience with iServer, JIRA and Confluence is a strong
Create, maintain, and manage official solution and portfolio architecture records in the appropriate repositories.
Experience on data analytics tools and techniques (such as PowerBI, PowerApp, PowerAutomate, or their equivalent) is a great asset
Senior Director Of Technical Support
By KEV Group At Toronto, Ontario, Canada
Ability to prioritize, manage multiple projects and meet deadlines, possess strong problem-solving and decision-making skills.
Work in an industry that benefits children, parents and schools
At least 5+ years of experience heading and scaling a customer support department in the SaaS industry for mid-size companies.
Exception communication skills both verbal and written.
Comprehensive health and dental benefits
Do meaningful and purpose-driven work, and make a real impact
Technical Support Analyst Jobs
By DUCA Financial Services Credit Union Ltd. At North York, Ontario, Canada
Experience using Microsoft Endpoint Configuration Management is an asset
Occupational Experience & Education Requirements
Experience / certification in Mac OS and iOS support
Provide remote technical support using remote control tools
Post secondary education in a related technical field
3+ years of technical support experience
Senior Technical Support Specialist (Ft)
By DRI Healthcare At Toronto, Ontario, Canada
Manage inventory management of supplies, IT accessories, and mobile devices.
Troubleshoots issues and maintenance related work on Document Management Systems, Salesforce, and Office 365 and other cloud-based systems.
6+ years of experience with Microsoft Office 365 and Azure and Intune/Endpoint Manager.
Maintains professional and technical knowledge attending IT training.
Strong experience using: Veeam, Office 365, MDM, Intune, VPNs, and Cisco Meraki networks.
Strong working knowledge of Windows 10/11 Pro desktop support and maintenance as well as knowledge of Windows Server 2008/2012/2019.
Senior Support Analyst Jobs
By Solicitor General | Solliciteur général At Toronto, Ontario, Canada
• Knowledge or .Net Technologies, Web Services, WPF, WCF, Oracle Application Server (OAS), VM Ware, SQL Server
• Experience in the use of information retrieval packages using SQL (like building reports)
• Demonstrate experience in implementing a secure application infrastructure for COTS and custom build applications
• You can provide interpretation and explanation of policies to users/managers
• 21 College Street, Toronto
• 200 First Avenue West, North Bay
Senior Technical Support Specialist
By Live Assets | I.T. Staffing Solutions At Toronto, Ontario, Canada
Experience with Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) software or any proprietary software product.
Manage inventory management of supplies, IT accessories, and mobile devices
Troubleshoots issues and maintenance related work on Document Management Systems, Salesforce, and Office 365 and other cloud-based systems
6+ years of experience with Microsoft Office 365 and Azure and Intune/Endpoint Manager.
Strong experience using: Veeam, Office 365, MDM, Intune, VPNs, and Cisco Meraki networks.
Strong working knowledge of Windows 10/11 Pro desktop support and maintenance as well as knowledge of Windows Server 2008/2012/2019.
Senior Technical Support Analyst
By RBC At Toronto, Ontario, Canada
Finance knowledge like journals, posting, assets and liabilities
Ability to manage expectations/ requirements with cross functional teams and stakeholders
2-3 years’ experience in an Accounting background
3-5 years’ experience in a Production Support focused function or role
Excellent communications and facilitation skills
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Senior Technical Analyst - Events Management / Monitoring Tools
By OnX Canada At Toronto, Ontario, Canada
Thorough understanding of network performance monitoring, application performance management, high-resolution systems monitoring and IT operations analytics.
Implement efficient event management processes and automation;
Good understanding of network performance monitoring, application performance management, high-resolution systems monitoring and IT operations analytics
Title: Senior Technical Analyst - Events Management / Monitoring Tools
Experience and knowledge in the following areas is required:
Configures and maintains central monitoring platforms, including the implementation of efficient event management processes and automation.
Technical Support Analyst, Hardware - Tangerine
By Tangerine At Toronto, Ontario, Canada
Working knowledge and hands-on working experience with Microsoft System Center, Red Hat, and VMware suite of products.
In-depth knowledge of and working experience with related protocols (TCP/IP, SMTP, HTTP, SFTP, TELNET, DNS, DHCP and SNMP etc.)
3+ years of demonstrated hands-on experience in system administration supporting a large-scale, mission-critical enterprise infrastructure
Strong knowledge of HP server hardware (NIC, RAID, SCSI), including HP OneView and iLo
Hands-on knowledge of authentication products for Linux and Windows Server environments, Microsoft Active Directory, and Red Hat IDM.
Working knowledge of routing, VPN, firewall, and system security

Are you an experienced Senior Technical Support Analyst looking for a new challenge? We are looking for a motivated individual to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing guidance and advice on technical matters. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

What is Senior Technical Support Analyst Skills Required?

• Strong technical knowledge in computer hardware, software, and networking
• Excellent problem-solving and troubleshooting skills
• Ability to work independently and as part of a team
• Excellent communication and customer service skills
• Ability to work in a fast-paced environment
• Ability to prioritize tasks and manage time effectively

What is Senior Technical Support Analyst Qualifications?

• Bachelor’s degree in computer science, information technology, or related field
• 5+ years of experience in technical support
• A+ certification or equivalent
• Microsoft Certified Professional (MCP) certification
• Experience with Windows and Linux operating systems

What is Senior Technical Support Analyst Knowledge?

• Knowledge of computer hardware, software, and networking
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
• Knowledge of database management systems
• Knowledge of system security principles

What is Senior Technical Support Analyst Experience?

• Experience in providing technical support
• Experience in troubleshooting hardware and software issues
• Experience in customer service
• Experience in working with databases

What is Senior Technical Support Analyst Responsibilities?

• Provide technical support to customers via phone, email, and chat
• Troubleshoot hardware and software issues
• Diagnose and resolve technical issues
• Assist customers with installation and configuration of