Senior Microsoft Sales Associate Jobs

We offer hybrid and remote working opportunities.

Manage ad-hoc support requests. Fully own the engagement, or redirect if out of scope

Prioritize and manage a high volume of requests within prescribed SLA’s.

Complete all applicable training and certification courses, both internal and vendor related

Participate in collaboration sessions regarding customer experience improvements

Up to 2 years’ experience in a corporate customer service role or related field.

Lead solutioning and oversight for Managed Service Client Onboarding.

Address recurring issues and manage their resolution.

Manage projects and/or strategic initiatives.

Exceptional interpersonal and teamwork abilities.

Well-developed analytical skills with a business-oriented perspective.

ITIL Foundations or higher certification.

Track achievement against target and update management team on a weekly basis.

Knowledge on Microsoft Cloud technologies, and certification on Microsoft 900 track is expected.

Be aware of competition’s offerings.

Collaborate with inside sales, manager, pre-sales and service delivery teams to cross-sell, up-sell, and co-sell managed services.

3 to 5 years relevant experience of selling Microsoft Cloud solution to end customers in Canada must.

Immediate joining is preferred. However, can be managed based on your current commitments.

Monitors and manages Case workload, identifying areas where caseload can be reduced or balanced with other SSAs

Project manages multi-country deals engaging local SSAs

Coordinates deal requirements with cross-functional deals to structure deal upfront

Gathers input for Business Requirement documents

3+ years experience in sales operations

Coordinates all pre-sales activity for large, strategic customers (Large, Alliance, GAM and/or Major accounts in region)

Strong organizational skills to manage customer interactions and maintain detailed records.

Proficiency in using sales software and customer relationship management (CRM) tools.

High school diploma or equivalent required; additional education or certification in audiology or related field is a plus.

Excellent interpersonal and communication skills, with the ability to connect with senior citizens.

Knowledge or willingness to learn about hearing loss, hearing aids, and related technology.

Drive lead generation by engaging with potential customers and performing a free 5-minute hearing health screening

Lead discussions with Microsoft product management teams to drive better synergies between both organizations.

The successful candidate must have strong technology experience and be comfortable with authoring strong, differentiating requirements.

Develop and manage a set of Metrics and KPIs that measures success and where to continue to invest

Experience in SaaS, Security or a combination thereof

Experience in Network, Host and Cloud Technologies

Excellent oral and written communication skills with the ability to both capture customer use cases and influence others internally and externally

Effectively communicate features and benefits of solutions and manage customer expectations

Create and maintain fully developed relationships with strategic partners, including knowledge of their products, services and special programs

Bachelor's Degree or equivalent experience

Ideal if you have experience selling Microsoft Azure solutions

Qualify new sales opportunities consistently and demonstrate accurate sales forecasting

Consistently attain a minimum monthly gross profit and a quarterly Sales Quota.

Competitive Hourly Rate: We value your skills and expertise, and we offer a competitive rate based on your experience.

Demonstrated ability to work independently and remotely, managing multiple projects and priorities effectively.

Excellent problem-solving skills, with the ability to think critically and provide innovative solutions.

Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

Relevant Microsoft certifications (e.g., MCSE, MCSA, MCTS) would be a strong asset.

100% Remote Contract - 12 months.

Lead discussions with Microsoft product management teams to drive better synergies between both organizations.

The successful candidate must have strong technology experience and be comfortable with authoring strong, differentiating requirements.

Develop and manage a set of Metrics and KPIs that measures success and where to continue to invest

Experience in SaaS, Security or a combination thereof

Experience in Network, Host and Cloud Technologies

Excellent oral and written communication skills with the ability to both capture customer use cases and influence others internally and externally

Engage in opportunity management to support needs discovery, qualification and solution demonstration throughout the sales cycle;

Support the account manager in identifying new business opportunities among existing or new accounts;

At least 5 years of experience in ERP software implementation or pre-sale, or as an ERP consultant;

Proficiency in ERP packages (Microsoft experience is a plus);

Strong presentation, demonstration and/or client training skills;

Collaborative and effective work skills with the sales team;