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Senior Customer Service Specialist Jobs

Customer Service Specialist Jobs
By Summit Search Group At Greater Calgary Metropolitan Area, Canada
· Troubleshoot and liaise with HO to rectify any customer experience issues.
Clinical Customer Service Specialist – Medical
Please submit your resume to [email protected] for immediate consideration.
Wine Club Specialist (Customer Service)
By Andrew Peller Limited At Niagara-on-the-Lake, Ontario, Canada
Exceptional technology and computer skills and knowledge
Strong sales ability; experience in Retail/Wine store sales providing best-in-class service for consumers
Excellent communication skills; congenial, pleasant, tactful and able to maintain composure under stressful conditions
Call center, or similar environment, experience an asset
Criminal Record Check as per the Payment Card Industry Data Security Standard (PCI DSS) requirement 12.7
Follows safe work procedures and practices and reports all unsafe working conditions/ hazards to their reporting Manager.
Customer Service Specialist Jobs
By Sumeru Inc At Moncton, New Brunswick, Canada
• Notify management of increasing trends, unusual activity, or repeated activity.
• Any Business or IT education is an asset
• Working knowledge of computers and business standard programs: Microsoft Outlook, Office etc.
• Customer Service and interpersonal communication skills are required
• Ensure adherence to company policies, client policies, and legal requirements
Helpdesk Agent (Canada)- Voice & Non-voice process
Customer Service Specialist Jobs
By Allstar Insurance At Concord, Ontario, Canada
Your success is our achievement! Our team ensures that everyone has the training and support required to achieve success.
Comprehensive Drug, Dental, Vision insurance coverage for you, your spouse and dependent kids
Essentials such as laptop, mouse, and headset up to a value of $2000 is provided subject to passing probation
2 weeks vacation plus 7 personal days
RIBO Licensed (life licensed is a bonus) - you don't have to be licensed at time of application
Work under pressure and still be able to smile
Senior Customer Service Specialist
By OLG At Toronto, Ontario, Canada
Partner with Customer Care to effectively manage customer escalations, providing feedback around root cause and opportunities for improvement to management
Support the Manager of Prize Claims Processing in providing oversight on day-to-day functions
Public Service Pension Plan: participate in a major defined benefit pension plan sponsored by the Government of Ontario
benefits for the people of Ontario
Develop and execute on action plans to address processing challenges (e.g. operating outside of SLA)
Act as a nesting lead, ensuring new joiners move up proficiency curve, with quality and at pace

Are you looking for a rewarding career in customer service? We are looking for an experienced Senior GTS Customer Service Specialist to join our team! As a Senior GTS Customer Service Specialist, you will be responsible for providing exceptional customer service to our clients, resolving customer inquiries, and providing technical support. If you have a passion for customer service and a commitment to excellence, this is the job for you!

Overview:

A Senior GTS Customer Service Specialist is responsible for providing exceptional customer service to customers of the Global Trade Services (GTS) department. The Senior GTS Customer Service Specialist is responsible for responding to customer inquiries, resolving customer issues, and providing guidance and support to customers.

Detailed Job Description:

The Senior GTS Customer Service Specialist is responsible for providing exceptional customer service to customers of the Global Trade Services (GTS) department. The Senior GTS Customer Service Specialist is responsible for responding to customer inquiries, resolving customer issues, and providing guidance and support to customers. The Senior GTS Customer Service Specialist is also responsible for maintaining customer records, ensuring accuracy of customer data, and providing customer feedback to the GTS department.

What is Senior Customer Service Specialist Job Skills Required?

• Excellent customer service skills
• Excellent communication skills, both verbal and written
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of GTS processes and procedures
• Knowledge of international trade regulations
• Knowledge of computer systems and software

What is Senior Customer Service Specialist Job Qualifications?

• Bachelor’s degree in Business Administration, International Business, or related field
• At least 5 years of customer service experience
• At least 3 years of experience in a GTS customer service role
• Knowledge of international trade regulations
• Knowledge of computer systems and software

What is Senior Customer Service Specialist Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of GTS processes and procedures
• Knowledge of international trade regulations
• Knowledge of computer systems and software

What is Senior Customer Service Specialist Job Experience?

• At least 5 years of customer service experience
• At least 3 years of experience in a GTS customer service role

What is Senior Customer Service Specialist Job Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer issues in a timely and efficient manner
• Provide guidance and support to customers
• Maintain customer records and ensure accuracy of customer data
• Provide customer feedback to the GTS department
• Monitor customer service trends and recommend improvements to GTS processes and procedures