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Renewals Account Representative Jobs in Ontario

Subscriptions & Renewals Coordinator (1-Year Contract)
By March Networks At Ottawa, Ontario, Canada
SAP experience in Order Management (SD) is required
Generate all transactions related to subscription services invoicing and renewals in SAP as related to our overall order management processes
College diploma or equivalent combination of education and experience
Salesforce (Sales Cloud) experience is required. Knowledge of SF Workflows and SF Report Builder would be an asset
Functions independently and makes decisions with regards to daily activities with direction from Department Manager
Strong knowledge of MS Office (Word, Excel, PowerPoint)
Renewals Specialist Jobs
By Softchoice At Oakville, Ontario, Canada
Organization, time management, and detail-oriented capabilities
We offer hybrid and remote working opportunities.
Manage the beginning of the sales cycle for each renewal opportunity and work closely with our internal sales team.
Identify process improvements that will improve our customer experience and assist with projects driving system and business enhancements.
2-4 years of business experience, with a strong preference for experience in the technology industry, reseller or distributor
Salesforce and SAP experience would be an asset
Subscriptions & Renewals Coordinator (Ottawa On)
By March Networks At Ottawa, Ontario, Canada
SAP experience in Order Management (SD) is required
Generate all transactions related to subscription services invoicing and renewals in SAP as related to our overall order management processes
College diploma or equivalent combination of education and experience
Salesforce (Sales Cloud) experience is required. Knowledge of SF Workflows and SF Report Builder would be an asset
Functions independently and makes decisions with regards to daily activities with direction from Department Manager
Strong knowledge of MS Office (Word, Excel, PowerPoint)
Renewals Account Representative Jobs
By OpenText At Richmond Hill, Ontario, Canada
1 – 2 years’ experience working in a sales oriented, lead generation or renewals environment
University/College degree within a related discipline or equivalent work experience
Goal-oriented, positive, a self-starter, with strong attention to detail and analytical skills
Proven experience working in a fluid environment that is ever growing and changing
Maintaining and updating reporting systems used for research and providing accurate forecasts within a sales support territory
Cultivating strong business relationships with the Account Executives and other stakeholders

Are you looking for an exciting opportunity to join a dynamic team and help drive customer success? We are looking for a Renewals Account Representative to join our team and help our customers renew their contracts with us. You will be responsible for managing customer accounts, providing excellent customer service, and ensuring that our customers are satisfied with their renewals. If you have a passion for customer service and a drive to succeed, this is the job for you!

An Renewals Account Representative is responsible for managing and renewing customer accounts. They are responsible for ensuring that customers are satisfied with their services and that their accounts are up to date. They must be able to communicate effectively with customers, understand their needs, and provide solutions to any problems that may arise. To become an Renewals Account Representative, you will need to have a high school diploma or equivalent. You may also need to have experience in customer service, sales, or account management. You should also have strong communication and problem-solving skills.

Renewals Account Representative skills required for your resume and career include:

• Excellent customer service skills
• Strong communication and problem-solving skills
• Ability to manage customer accounts
• Knowledge of customer service and sales principles
• Ability to develop and maintain relationships with customers
• Knowledge of account management processes
• Ability to negotiate and close deals
• Knowledge of customer service software

Renewals Account Representative knowledge for your resume and career include:

• Knowledge of customer service principles
• Knowledge of sales principles
• Knowledge of account management processes
• Knowledge of customer service software
• Knowledge of customer service best practices
• Knowledge of customer service trends

Renewals Account Representative responsibilities for your resume and career include:

• Managing customer accounts
• Negotiating and closing deals
• Developing and maintaining relationships with customers
• Ensuring customer satisfaction
• Resolving customer issues
• Updating customer accounts
• Generating reports

Renewals Account Representative experience for your resume and career include:

• Previous experience in customer service, sales, or account management
• Experience in customer service software
• Experience in customer service best practices
• Experience in customer service trends

Renewals Account Representative qualifications for your resume and career include:

• High school diploma or equivalent
• Strong communication and problem-solving skills
• Ability to manage customer accounts
• Knowledge of customer service and sales principles
• Ability to develop and maintain relationships with customers
• Knowledge of account management processes
• Ability to negotiate and close deals

Renewals Account Representative education for your resume and career include:

• Bachelor’s degree in business, marketing, or a related field
• Certificate in customer service or account management
• Professional development courses in customer service or account management
Tools that help Renewals Account Representative work better include customer service software, customer relationship management (CRM) software, and customer service best practices.

Good tips to help Renewals Account Representative do more effectively include:

• Develop strong relationships with customers
• Stay up to date on customer service trends
• Utilize customer service software to manage customer accounts
• Negotiate and close deals quickly and efficiently
• Follow up with customers to ensure satisfaction
• Generate reports to track customer accounts

Common Renewals Account Representative interview questions include:

• What experience do you have in customer service, sales, or account management?
• How do you handle customer complaints?
• What customer service best practices do you follow?
• How do you stay up to date on customer service trends?
• What customer service software do you use?
• How do you develop and maintain relationships with customers?