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Renewals Account Representative Jobs

Subscriptions & Renewals Coordinator (1-Year Contract)
By March Networks At Ottawa, Ontario, Canada
SAP experience in Order Management (SD) is required
Generate all transactions related to subscription services invoicing and renewals in SAP as related to our overall order management processes
College diploma or equivalent combination of education and experience
Salesforce (Sales Cloud) experience is required. Knowledge of SF Workflows and SF Report Builder would be an asset
Functions independently and makes decisions with regards to daily activities with direction from Department Manager
Strong knowledge of MS Office (Word, Excel, PowerPoint)
Renewals Specialist Jobs
By Softchoice At Oakville, Ontario, Canada
Organization, time management, and detail-oriented capabilities
We offer hybrid and remote working opportunities.
Manage the beginning of the sales cycle for each renewal opportunity and work closely with our internal sales team.
Identify process improvements that will improve our customer experience and assist with projects driving system and business enhancements.
2-4 years of business experience, with a strong preference for experience in the technology industry, reseller or distributor
Salesforce and SAP experience would be an asset
Subscriptions & Renewals Coordinator (Ottawa On)
By March Networks At Ottawa, Ontario, Canada
SAP experience in Order Management (SD) is required
Generate all transactions related to subscription services invoicing and renewals in SAP as related to our overall order management processes
College diploma or equivalent combination of education and experience
Salesforce (Sales Cloud) experience is required. Knowledge of SF Workflows and SF Report Builder would be an asset
Functions independently and makes decisions with regards to daily activities with direction from Department Manager
Strong knowledge of MS Office (Word, Excel, PowerPoint)
Manager, Renewals (Bilingual) Jobs
By EQ Bank | Equitable Bank At Toronto, Ontario, Canada
Minimum 2 years people management experience
Completion of a post-secondary degree commerce/finance related field or comparable mortgage related experience
Developing the team members’ skills and confidence levels in delivering quality conversations via phone and email
5 years’ experience with sales or customer service
Demonstrated leadership and coaching skills
Established and meticulous organizational skills
Supervisor, Renewals Jobs
By Softchoice At Toronto, Ontario, Canada
Be a subject matter expert on transactional renewals, the renewals lifecycle and renewals management
Proven customer service skills and demonstrated customer experience mindset
We offer hybrid and remote working opportunities.
Supervisor a team of Renewals Specialists and ensuring team coverage is aligned to business requirements
Provide on-going guidance and knowledge sharing with Renewals Specialists through regular one on ones
Assess and identify any knowledge gaps and provide coaching/feedback as required
Renewals & Growth Manager Jobs
By Benevity At Calgary, Alberta, Canada
Strong process management, financial acumen, and contractual negotiation skills
Track and manage renewal and upsell forecast weekly
Manage, foster and grow relationships at the executive level with high visibility, key clients
Collaborate across functions- such as sales, RevOps, and CSM- to deliver seamless experiences for clients and drive business outcomes
Minimum 5 years account sales experience in SaaS
Proven executive presence and resolve as well as strong communication skills, ability to articulate and sell a vision internally and externally
Renewals Specialist Jobs
By Fortra At Canada
Perform additional duties and projects as assigned by management.
Four-year degree preferred; minimum one year customer service experience or equivalent education and experience
Manage the renewal process, from quoting, internal approvals, through to ensuring the Order is processed correctly.
Weekly forecast to Senior Customer Operations Manager on bookings and losses.
Minimum of one year experience in Microsoft Word and Excel required
Must be able to manage and prioritize multiple tasks
Renewals Specialist Jobs
By EQ Bank | Equitable Bank At Toronto, Ontario, Canada
Keep monthly portfolio spreadsheets up to date and available for review by management upon request
Efficiently and accurately complete any additional projects and tasks related to SFR Renewals that may be assigned by management
Working knowledge of residential mortgages and processes, and thorough understanding of products offered by Equitable
Completed post-secondary program in a related discipline and/or 2-3 years of experience in a related field
Superior interpersonal and communication skills, both written and verbal
Strong decision making and problem solving abilities
Associate Manager, Renewals Administration
By EQ Bank | Equitable Bank At Toronto, Ontario, Canada
1-3 years people management experience
Excellent oral/written communication, relationship management, and time management skills are a must.
Rapidly triage and escalate complex issues to management for resolution.
Efficiently and accurately complete any additional projects and tasks related to SFR Renewals that may be assigned by management
Must be able to operate effectively within a fast-paced environment with tight time frames which are closely scrutinized by Senior/Executive Management.
Product knowledge of residential mortgages, processes, and thorough understanding of products offered by Equitable Bank
Software Renewals Specialist Jobs
By Computacenter At Toronto, Ontario, Canada
Minimum Five years experience in contract management/software renewals
Management and tracking of revenue, profitability and rebate funding that is relevant to the software line.
Enlists the support of sales, partner management, sales operations, discipline and Management needed to support your product line initiative.
WE OFFER A GREAT BENEFITS PACKAGE!
Manage documenting all renewal processes and sharing with team members.
Coordinate educational activities and training for the team.
Renewals Account Representative Jobs
By OpenText At Richmond Hill, Ontario, Canada
1 – 2 years’ experience working in a sales oriented, lead generation or renewals environment
University/College degree within a related discipline or equivalent work experience
Goal-oriented, positive, a self-starter, with strong attention to detail and analytical skills
Proven experience working in a fluid environment that is ever growing and changing
Maintaining and updating reporting systems used for research and providing accurate forecasts within a sales support territory
Cultivating strong business relationships with the Account Executives and other stakeholders
Renewals Manager (Smb) Jobs
By Salesforce At Toronto, Ontario, Canada
Renewal Revenue Quota: Directly responsible for renewal contract opportunities, revenue, and renewal rates for assigned territory.
Multi-year Renewal Quota: Responsible for opting customers into multi-year contracts, embracing negotiations and driving increases in multi-year renewal revenue.
Driven. Willing to go above and beyond with a strong work ethic; self-directed and resourceful.
Problem Solver. Able to clearly identify a problem, propose a solution, and resolve the issue.
Detail Oriented. You handle details accurately and in a timely manner.
Sales Professional. You focus on retaining customers as well as find opportunities for extended terms and additional license growth.
Customer Account Representative Jobs
By Viterra Canada At Brooks, Alberta, Canada
Coordinate logistics of contracts and related administrative requirements
Drive and facilitate the competitive grain contracts offered at Viterra
Excellent communication and negotiation skills
Efficient in MS office and experience utilizing relevant computer software programs
Proven experience in customer service or sales capacity
Minimum of five (5) years of progressively responsible experience in agriculture or other sales related customer service functions
Account Representative Jobs
By PrismTech Graphics Ltd. At Burnaby, British Columbia, Canada
Perform on-site visits to assess project requirements and communicate effectively with the planning personnel.
Experience in selling to marketing communication decision makers and Graphic Designers.
An excellent knowledge of prepress and wide-format print production, recent technology developments, competitive services, and trends.
Exceptional verbal, written, numerical and interpersonal business communication skills.
Ability to multi-task, manage time and work under pressure in a fast-paced, deadline-driven environment.
Experience in core MS Office applications.
Account Representative Jobs
By TIP Group-Canada At Edmonton, Alberta, Canada
Strong organizational and computer skills - with a working knowledge of Microsoft Office applications
Profiling and updating customer information in Salesforce to manage account base
Working with the branch team to manage and develop accounts to grow revenue
Excellent Communication skills in English
Minimum 2-5 years of experience in an office environment in a sales capacity
Experience in sales within the transportation industry is an asset

Are you looking for an exciting opportunity to join a dynamic team and help drive customer success? We are looking for a Renewals Account Representative to join our team and help our customers renew their contracts with us. You will be responsible for managing customer accounts, providing excellent customer service, and ensuring that our customers are satisfied with their renewals. If you have a passion for customer service and a drive to succeed, this is the job for you!

An Renewals Account Representative is responsible for managing and renewing customer accounts. They are responsible for ensuring that customers are satisfied with their services and that their accounts are up to date. They must be able to communicate effectively with customers, understand their needs, and provide solutions to any problems that may arise. To become an Renewals Account Representative, you will need to have a high school diploma or equivalent. You may also need to have experience in customer service, sales, or account management. You should also have strong communication and problem-solving skills.

Renewals Account Representative skills required for your resume and career include:

• Excellent customer service skills
• Strong communication and problem-solving skills
• Ability to manage customer accounts
• Knowledge of customer service and sales principles
• Ability to develop and maintain relationships with customers
• Knowledge of account management processes
• Ability to negotiate and close deals
• Knowledge of customer service software

Renewals Account Representative knowledge for your resume and career include:

• Knowledge of customer service principles
• Knowledge of sales principles
• Knowledge of account management processes
• Knowledge of customer service software
• Knowledge of customer service best practices
• Knowledge of customer service trends

Renewals Account Representative responsibilities for your resume and career include:

• Managing customer accounts
• Negotiating and closing deals
• Developing and maintaining relationships with customers
• Ensuring customer satisfaction
• Resolving customer issues
• Updating customer accounts
• Generating reports

Renewals Account Representative experience for your resume and career include:

• Previous experience in customer service, sales, or account management
• Experience in customer service software
• Experience in customer service best practices
• Experience in customer service trends

Renewals Account Representative qualifications for your resume and career include:

• High school diploma or equivalent
• Strong communication and problem-solving skills
• Ability to manage customer accounts
• Knowledge of customer service and sales principles
• Ability to develop and maintain relationships with customers
• Knowledge of account management processes
• Ability to negotiate and close deals

Renewals Account Representative education for your resume and career include:

• Bachelor’s degree in business, marketing, or a related field
• Certificate in customer service or account management
• Professional development courses in customer service or account management
Tools that help Renewals Account Representative work better include customer service software, customer relationship management (CRM) software, and customer service best practices.

Good tips to help Renewals Account Representative do more effectively include:

• Develop strong relationships with customers
• Stay up to date on customer service trends
• Utilize customer service software to manage customer accounts
• Negotiate and close deals quickly and efficiently
• Follow up with customers to ensure satisfaction
• Generate reports to track customer accounts

Common Renewals Account Representative interview questions include:

• What experience do you have in customer service, sales, or account management?
• How do you handle customer complaints?
• What customer service best practices do you follow?
• How do you stay up to date on customer service trends?
• What customer service software do you use?
• How do you develop and maintain relationships with customers?