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Renewals Account Representative Jobs in Alberta

Renewals & Growth Manager Jobs
By Benevity At Calgary, Alberta, Canada
Strong process management, financial acumen, and contractual negotiation skills
Track and manage renewal and upsell forecast weekly
Manage, foster and grow relationships at the executive level with high visibility, key clients
Collaborate across functions- such as sales, RevOps, and CSM- to deliver seamless experiences for clients and drive business outcomes
Minimum 5 years account sales experience in SaaS
Proven executive presence and resolve as well as strong communication skills, ability to articulate and sell a vision internally and externally
Customer Account Representative Jobs
By Viterra Canada At Brooks, Alberta, Canada
Coordinate logistics of contracts and related administrative requirements
Drive and facilitate the competitive grain contracts offered at Viterra
Excellent communication and negotiation skills
Efficient in MS office and experience utilizing relevant computer software programs
Proven experience in customer service or sales capacity
Minimum of five (5) years of progressively responsible experience in agriculture or other sales related customer service functions
Account Representative Jobs
By TIP Group-Canada At Edmonton, Alberta, Canada
Strong organizational and computer skills - with a working knowledge of Microsoft Office applications
Profiling and updating customer information in Salesforce to manage account base
Working with the branch team to manage and develop accounts to grow revenue
Excellent Communication skills in English
Minimum 2-5 years of experience in an office environment in a sales capacity
Experience in sales within the transportation industry is an asset

Are you looking for an exciting opportunity to join a dynamic team and help drive customer success? We are looking for a Renewals Account Representative to join our team and help our customers renew their contracts with us. You will be responsible for managing customer accounts, providing excellent customer service, and ensuring that our customers are satisfied with their renewals. If you have a passion for customer service and a drive to succeed, this is the job for you!

An Renewals Account Representative is responsible for managing and renewing customer accounts. They are responsible for ensuring that customers are satisfied with their services and that their accounts are up to date. They must be able to communicate effectively with customers, understand their needs, and provide solutions to any problems that may arise. To become an Renewals Account Representative, you will need to have a high school diploma or equivalent. You may also need to have experience in customer service, sales, or account management. You should also have strong communication and problem-solving skills.

Renewals Account Representative skills required for your resume and career include:

• Excellent customer service skills
• Strong communication and problem-solving skills
• Ability to manage customer accounts
• Knowledge of customer service and sales principles
• Ability to develop and maintain relationships with customers
• Knowledge of account management processes
• Ability to negotiate and close deals
• Knowledge of customer service software

Renewals Account Representative knowledge for your resume and career include:

• Knowledge of customer service principles
• Knowledge of sales principles
• Knowledge of account management processes
• Knowledge of customer service software
• Knowledge of customer service best practices
• Knowledge of customer service trends

Renewals Account Representative responsibilities for your resume and career include:

• Managing customer accounts
• Negotiating and closing deals
• Developing and maintaining relationships with customers
• Ensuring customer satisfaction
• Resolving customer issues
• Updating customer accounts
• Generating reports

Renewals Account Representative experience for your resume and career include:

• Previous experience in customer service, sales, or account management
• Experience in customer service software
• Experience in customer service best practices
• Experience in customer service trends

Renewals Account Representative qualifications for your resume and career include:

• High school diploma or equivalent
• Strong communication and problem-solving skills
• Ability to manage customer accounts
• Knowledge of customer service and sales principles
• Ability to develop and maintain relationships with customers
• Knowledge of account management processes
• Ability to negotiate and close deals

Renewals Account Representative education for your resume and career include:

• Bachelor’s degree in business, marketing, or a related field
• Certificate in customer service or account management
• Professional development courses in customer service or account management
Tools that help Renewals Account Representative work better include customer service software, customer relationship management (CRM) software, and customer service best practices.

Good tips to help Renewals Account Representative do more effectively include:

• Develop strong relationships with customers
• Stay up to date on customer service trends
• Utilize customer service software to manage customer accounts
• Negotiate and close deals quickly and efficiently
• Follow up with customers to ensure satisfaction
• Generate reports to track customer accounts

Common Renewals Account Representative interview questions include:

• What experience do you have in customer service, sales, or account management?
• How do you handle customer complaints?
• What customer service best practices do you follow?
• How do you stay up to date on customer service trends?
• What customer service software do you use?
• How do you develop and maintain relationships with customers?