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Regional Customer Support Manager – Permanent Jobs

Manager, Customer Support Jobs
By Procom At Vancouver, British Columbia, Canada
5 years customer service experience, with a minimum of 3 of those years in a supervisory/management position
Strong judgement and decision making skills, ability to manage multiple projects and competing priorities efficiently and effectively
Plans and manages the overall direction of Customer Support including the development and monitoring of policies and processes
Manages performance, development and absenteeism
Experience with statistics and reporting
Experience with MS Office, specifically word and excel
Regional Customer Service Manager – Flights (Based In Kuala Lumpur)
By Agoda At Toronto, Ontario, Canada
Project management certifications (PMP or Six Sigma or equivalent)
Direct responsibility for leading the contact center flight service teams and flight related capabilities across CEG
Experience managing a multi-channel environment (telephone, email, chat, social media) highly preferred
Excellent verbal and written communication skills in English
Excellent listening skills, critical thinker with attention to detail
Excellent personal and interpersonal skills to interact with a variety of individuals, including building strong partnerships with other departments
Customer Support Manager Jobs
By OpenPhone At Canada

For millions of teams working in dozens of industries, day-to-day business gets done on the phone. So why—despite the huge leaps we've taken in design and usability—does most business phone software ...

Manager, Customer Support Jobs
By Jobber At Edmonton, Alberta, Canada
3+ years of previous people leadership or management experience.
Strive for execution excellence through the optimization of our platforms/tools.
Recruit, onboard and optimize success training to reduce ramp-up time for new hires.
Become an ambassador of our culture by being humble, supportive - and someone who truly gives a shit!
A track record of ambitious career growth, exceptional customer support and the ability to motivate others to do the same.
Ability to communicate and articulate strategic ideas with executives and deliver on high-level concepts.
Regional Customer Service Manager, Canada
By Resource Label Group At Toronto, Ontario, Canada
Manages Customer Service teams across locations to ensure alignment with organizational initiatives.
Responsible for supporting and executing customer service and experience strategies.
Bachelor's degree or 5-7 years Customer Service leadership experience within a manufacturing environment.
Broad and deep experience in all aspects of leadership and operations.
Extensive experience with manufacturing ERP systems, preferably Label Traxx and Radius.
Strong communication (written and verbal) and influencing skills.
Customer Technician Support Analyst - Permanent - 16460
By LRO Staffing At Ottawa, Ontario, Canada
Post secondary education in computer science or networking
Knowledge of IP and cloud networking architecture
Experience with Linux and Windows OS
1-2 years experience in a related role
Implementation and development of product and services
Must be eligible for government security clearance
Customer Support Manager Jobs
By Pattison Sign Group At Greater Montreal Metropolitan Area, Canada
Minimum three years leadership experience in a Customer Support role or an Account Management role
Compensation commensurate with employee qualifications, experience, and other factors including geographic location, market, and operational factors
Mentor, lead, and manage a growing team of Customer Support Specialists
Exceptional leadership, communication, problem-solving, and organizational skills, with a passion to bridge the gap between customer and product and support needs.
Provide a consistent high-quality level of support
Work closely with customers as well as internal teams to develop and implement best practices
Customer Support Manager Jobs
By Leavitt Machinery At Toronto, Ontario, Canada
General knowledge, experience and interest of equipment and how it functions
A post-secondary education in Business, Sales, Marketing, or equivalent
Past experience with B2B customer interactions is an asset
Life, STD, and LTD Insurance
Proficient in Microsoft Office Products (Excel, Word, Outlook)
Manager, Customer Support Jobs
By Kinaxis At Ottawa, Ontario, Canada
2+ years of experience in a people management role
Experience working with or leading remote teams
Thorough knowledge of IIS, and experience with web-based applications, database concepts, and software development and delivery.
Participate in weekend Disaster Recovery (DR) exercises in compliance with Kinaxis’ audit requirements or a declared DR event.
Typically 5-7 years experience in a customer support environment
Experience within a global and/or supply chain organization considered an asset
Manager, Customer Support Jobs
By Kinaxis At Calgary, Alberta, Canada
2+ years of experience in a people management role
Experience working with or leading remote teams
Thorough knowledge of IIS, and experience with web-based applications, database concepts, and software development and delivery.
Participate in weekend Disaster Recovery (DR) exercises in compliance with Kinaxis’ audit requirements or a declared DR event.
Typically 5-7 years experience in a customer support environment
Experience within a global and/or supply chain organization considered an asset
Manager, Customer Support Jobs
By Kinaxis At Hamilton, Ontario, Canada
2+ years of experience in a people management role
Experience working with or leading remote teams
Thorough knowledge of IIS, and experience with web-based applications, database concepts, and software development and delivery.
Participate in weekend Disaster Recovery (DR) exercises in compliance with Kinaxis’ audit requirements or a declared DR event.
Typically 5-7 years experience in a customer support environment
Experience within a global and/or supply chain organization considered an asset
Manager, Customer Support Jobs
By Kinaxis At Toronto, Ontario, Canada
2+ years of experience in a people management role
Experience working with or leading remote teams
Thorough knowledge of IIS, and experience with web-based applications, database concepts, and software development and delivery.
Participate in weekend Disaster Recovery (DR) exercises in compliance with Kinaxis’ audit requirements or a declared DR event.
Typically 5-7 years experience in a customer support environment
Experience within a global and/or supply chain organization considered an asset
Support Worker (Ft-Permanent) Jobs
By SCE LifeWorks At Winnipeg, Manitoba, Canada
This position involves meeting the supported individual at home and following a schedule of work and community-based leisure activities.
Experience supporting people who have an intellectual disability is an asset, but not required for this position.
Full-time, permanent Individualized Support Worker to work Monday to Friday.
Shifts are Monday to Friday from 8:30 am to 3:30 pm.
A vehicle and a safe driving record are required for this position.
$18.67 per hour for 40 hours per week.
Manager, Regional Support Team
By RBC Wealth Management At Hamilton, Ontario, Canada
Previous experience or general knowledge of estate and trust related administration
Directly manages individual employees and is responsible for providing direction, development, coaching, and mentoring.
Manages and oversees centralized administration of tasks and procedural support of regional team and ensures a high level of service delivery
Manages and maintains a small book of accounts to ensure active engagement in ongoing operational and technological process within the team/business
Actively manages succession planning and recruiting of new employees
Continuous improvement approach to achieving a superior client experience, including proactive monitoring of client affairs, and ownership of client problem resolution.
Customer Support And Ennoblement Manager
By Agility At Canada
Provide “White Glove” service and an exceptional experience to our customers and partners through Training and Support.
Creating Certification content on Agility for both our customers and our partners
Have previous experience in building/ creating content such as video and documentation
Excellent content and documentation skills   
Strong written and verbal communications skills  
Ability to work full-time from your remote location, home office  
Customer Support Manager Jobs
By Aplin At Greater Edmonton Metropolitan Area, Canada
3+ years of experience as a Call Center Manager or;
3+ years of experience as a Customer Support Manager with previous experience in a call center
Comprehensive health and dental benefits, plus an additional Health Care Spending Account,
Manage the technology (ex. phone system, ticketing platform) used in the contact center
Excellent communications skills, with the ability to write policies, procedures, FAQ
A passion for delivering exceptional customer experience