Project And Customer Success Coordinator Jobs in Manitoba

Build, manage, and optimize our customer onboarding experience – the goal is platform adoption.

Manage the customer use case, ensuring the customer has a plan.

Analyze customer functional requirements and propose the most suitable strategy to be used.

Provide feedback to senior leadership and product team on feature requirements, value proposition and competitive data.

Excellent verbal and written communication skills, with an ability to work in a team environment.

Comfortable with SaaS technology and data. Previous experience with customer retention and upsell is a PLUS

Happy to work in our office as well as one day a week from home.

You possess great interpersonal skills.

Did we mention great organizational skills?

You are available to work in the office with occasionally working from home.

Do you like to keep other people organized as well?

Are you a great communicator?

Manage a combination of customer facing and non-customer facing operational responsibilities for your joint portfolio of customers

Computer literate (MS office, Google Suite, Project management tools…)

0- 2 years successful direct customer experience with large accounts acquired in a fast paced environment

The ideal candidate has formal education in a related field (Supply chain, sustainability, business)

Excellent communication skills (Both written and oral) is a must.

Excellent excel and data analytical skills

Manage a combination of customer facing and non-customer facing operational responsibilities for your joint portfolio of customers.

2+ years experience in fields such as customer success/support, procurement or supply chain, consulting

Excellent excel and data analytical skills

Basic knowledge of procurement systems, processes and trends

Basic experience with Tableau, Salesforce, and/or digital native learning fast

Strong verbal and written communication skills; confidence in delivering customer-facing presentations

Around 2 years of account management support experience and/or project management experience in a fast paced environment

Manage a combination of customer facing and non-customer facing operational responsibilities for your joint portfolio of customers

Co-creation of templates, processes, content on services to ease adoption by other customer success & account management teams

High level of organizational skills and able to operate autonomously; ability to prioritize tasks and manage time

Analyzing and preparing data relevant to solutions for Private Equity & Sustainable Finance customers

Contribute to the development of internal training content and delivery for Private Equity & Sustainable Finance solutions

Strong time management skills and problem-solving skills

Must have 3-5 years’ experience in retail pharmacy operations, workflow and knowledge of HealthWATCH

Must have 3-5 years’ experience in project related work and analytics with a focus on Excel & PowerPoint or equivalent experience

Strong communication skills, comfortable presenting to large groups

Coordinate regular business reviews with VPs and DMs to review store success as it relates to CPS programs

Provide insights, reports and recommendations to CPS leadership that will be key inputs for the Associate Working Groups