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Patient Experience Specialist Jobs

Patient Experience Coordinator Jobs
By IWK Health At Halifax, Nova Scotia, Canada
Strong database management skills and ability to perform data analysis; experience with Meditech, SIMS and REDCap considered assets.
Minimum 3-5 years of related work experience with minimal 2-3 years in a healthcare setting.
Excellent knowledge of the healthcare environment.
Excellent working knowledge of business software (e.g. Microsoft 365 (Edge, Excel, Outlook, OneNote, OneDrive, PowerPoint, Teams)
Strong communication skills (oral and written)
Patient Education Specialist (2023-4998)
By Sunnybrook At Toronto, Ontario, Canada
Certification in a Childbirth Education Program- Childbirth Education Certification (CCE), ICEA certification, Lamaze Certified Childbirth Educator (LCCE) , RPN or RN
Minimum two years of childbirth education experience
Doula certification a definite asset
Basic skills related to audio/visual equipment
Experience with Microsoft PowerPoint for teaching (laptop, LCD projector)
Demonstrated strong public speaking, presentation and teaching skills
Senior Director Of Patient Experience
By Felix At Canada
Experience in management consulting is considered an asset
Lead high performing customer-facing teams, including customer experience, clinical operations and coaching
Develop and execute a successful strategy to ensure an exceptional and differentiated patient experience
Build the right team, define the right org structure, roles and responsibilities, hire talent, train, coach and mentor
5+ years leading operations or customer experience focused teams
Highly developed leadership and interpersonal skills
Patient Education Specialist - Odette Cancer Centre (2023-4983)
By Sunnybrook At Toronto, Ontario, Canada
Preferred 3 -5 years related experience in patient education in a hospital or health care setting
Demonstrated experience developing patient education resources
Experience working with different technologies which support patient education
Developing patient education tools and resources for the Sunnybrook Health Sciences Centre Cancer Program;
Oversee the training, coaching/mentoring of volunteers that work closely with patient education
Coordinating the dissemination of patient education tools across the cancer program
Patient Experience Representative (9-5 Pst/12-8 Est)
By PocketHealth At Toronto, Ontario, Canada
Excellent communication skills in English (verbal and written)
Outstanding organizational skills and an ability to juggle multiple tasks
Experience with or passion for healthcare would be an asset, but is not required
Technical Support experience considered an asset
1-2 years in a customer service role with communication over phone and email (mandatory)
Ability to work Monday to Friday, 9-5 PST/12-8 EST
Patient Safety Specialist Jobs
By Brunel At Toronto, Ontario, Canada
Strong ability to manage multiple concurrent tasks with excellent organizational skills and attention to detail.
Ensure adherence to internal and external timelines for efficient adverse event data entry.
Develop and maintain expertise in Patient Safety and Product Complaint processes and compliance requirements.
Exceptional communication skills enabling seamless interaction with diverse groups and individuals.
Familiarity with medical terminology and strong knowledge of quality systems preferred
Demonstrated interpersonal skills, with a natural ability to work collaboratively as part of a team
Medical Affairs - Global Patient Experience - Leap, Manager
By AstraZeneca At Mississauga, Ontario, Canada
Strong project management and planning skills
Vendor management as required for LEAP simulation builds
Partner with teams after the experience to identify key insights and opportunities to impact the patient experience
Conduct quarterly facilitator feedback sessions and update LEAP experiences based on feedback or in line with data updates
3+ years of experience in the Biotech/Pharmaceutical Industry or equivalent
Strong scientific, medical, clinical knowledge
Patient Service Specialist Jobs
By Hyde Alice Medical Center At Burlington, Ontario, Canada

Job Details Job Ref:R0055995 Category:Patient Service Specialist Employment Type:Full Time Health Care Partner:The University of Vermont Medical Center Location:111 Colchester Ave, Burlington, VT ...

Patient Success Specialist Jobs
By LifestyleRx At Canada
Provide dedicated support to new patients during the onboarding process, ensuring a seamless transition and positive experience.
Excellent organizational skills, effectively managing tasks, and priorities.
Adapts to changing priorities and manages time effectively in a fast-paced virtual environment.
Possesses strong communication skills, both written and verbal, enabling effective interaction with team members and patients.
Prior experience in healthcare and/or a similar role would be an asset but not required.
•Competitive compensation package, including benefits and starting 3 weeks vacation.
Patient Experience Representative (Sat - Wed)
By PocketHealth At Toronto, Ontario, Canada
Excellent communication skills in English (verbal and written)
Outstanding organizational skills and an ability to juggle multiple tasks
Experience with or passion for healthcare would be an asset, but is not required
Technical Support experience considered an asset
Ability to work full time (40 hours) Saturday - Wednesday 10AM - 6PM EST
1-2 years in a customer service role with communication over phone and email (mandatory)
Patient Accounts Financial Specialist
By Hazelden Betty Ford Foundation At Chiasson Office, New Brunswick, Canada
Demonstrate a general knowledge of billing, insurance follow-up and EOB processes in order to assist team members with their duties
Associates degree in related field or equivalent experience
Minimum 4 years’ experience in self pay collections
Minimum 1 year experience in billing and insurance follow-up
Demonstrated knowledge in Microsoft Suite
Excellent interpersonal and telephone communication skills
Patient Experience Representative Jobs
By PocketHealth At Canada
Excellent communication skills in English (verbal and written)
Outstanding organizational skills and an ability to juggle multiple tasks
Experience with or passion for healthcare would be an asset, but is not required
Technical Support experience considered an asset
1-2 years in a customer service role with communication over phone and email (mandatory)
Resourceful, flexible, hold yourself accountable and persevere in the face of obstacles
Patient Support Specialist Jobs
By Envive Chiropractic At Ajax, Ontario, Canada

We look forward to meeting you!

Specialist, Du North Experience
By Deloitte At Toronto, Ontario, Canada
Minimum 3-5 years experience in events management, hospitality, operations, or learning & development
Advanced computer skills in Microsoft Suite, Cvent or other event management software
Manage the creation, launch & maintenance of accurate registration sites
Troubleshoot and escalate any issues to drive a seamless learner experience
Manage assigned projects & administrative tasks – such as special projects, designing PowerPoint, and historical or financial reporting
Exceptional interpersonal skills with a drive for building relationships
Patient Service Specialist Jobs
By McKesson Canada At Mississauga, Ontario, Canada
Maintain service levels in case management, including telephone answer rates, time to initial contact with the patient
Receive, record and report Adverse Events as per the Pharmaceutical Manufacturer requirements
Perform data-entry, answer inbound calls, make outbound calls, manage e-mail and fax software, general administrative functions including faxing, filing
Experience in the healthcare, pharmaceutical or insurance industry would be an asset
Strong customer service, communication, problem solving skills required
Excellent verbal and written skills in English (and French if a Bilingual role)
Director Patient Experience & Operations
By Johnson & Johnson At Toronto, Ontario, Canada
Work with vendors to provide market leading service levels and offerings that drive the BioAdvance strategic plan and capabilities.
Advance data analytic capabilities, applications that reflects the complete patient experience throughout their disease.
Proven experiences in translating BioAdvance goals, and priorities at senior levels inside and outside of the enterprise function
Minimum of 10 years relevant business experience required, including leadership roles in different functional groups is required
Demonstrated critical thinking, problem solving, communication and decision making skills is preferred
Relevant procurement and contracting experience is preferred
Administrative Assistant And Patient Experience Expert
By Gallery Dental Center At Whitby, Ontario, Canada

If you thrive in a fast paced environment, love dealing with customers, love being a part of a tight team, love learning, strive for improvement, enjoy interacting with people, pay attention to ...

Patient Experience Coordinator Jobs
By Parkway Physiotherapy + Performance Centre At Victoria, British Columbia, Canada
Greeting clients, processing payments, and direct billing to extended benefit plans.
Answering phones and booking clients, which will require a good understanding of the types of services we offer.
Reception duties and responsibilities include:
Candidates must be quick learners, and have superstar customer service skills.
General clinic maintenance, such as laundry and room cleaning.

Are you passionate about providing exceptional patient care? We are looking for a Patient Experience Specialist to join our team and help create a positive and welcoming environment for our patients. If you have a passion for making a difference in people's lives, then this is the job for you!

A Patient Experience Specialist is responsible for providing excellent customer service to patients and their families. They are responsible for ensuring that the patient experience is positive and that the patient is satisfied with their care.

What is Patient Experience Specialist Skills Required?

• Excellent communication and interpersonal skills
• Ability to empathize with patients and their families
• Ability to remain calm and professional in difficult situations
• Knowledge of medical terminology
• Knowledge of patient rights and regulations
• Ability to multitask and prioritize
• Ability to work independently and as part of a team

What is Patient Experience Specialist Qualifications?

• Bachelor’s degree in healthcare, business, or a related field
• Previous experience in customer service or healthcare
• Knowledge of medical terminology
• Knowledge of patient rights and regulations
• Certification in patient experience or customer service

What is Patient Experience Specialist Knowledge?

• Knowledge of medical terminology
• Knowledge of patient rights and regulations
• Knowledge of customer service principles
• Knowledge of healthcare systems and processes

What is Patient Experience Specialist Experience?

• Previous experience in customer service or healthcare
• Experience working with patients and their families
• Experience in problem solving and conflict resolution

What is Patient Experience Specialist Responsibilities?

• Greeting patients and their families
• Answering questions and providing information
• Assisting with