Customer Success Partner Jobs
By Zoovu At Toronto, Ontario, Canada
Bachelor’s degree and 3+ years account management experience managing renewals and upsells / expansion.
Have proactive and collaborative mentality and excellent time management skills, ability to handle multiple accounts & assignments simultaneously
Introduce and support customers in gaining in depth knowledge about our systems and the effects and benefits to their business
Be the industry expert consulting the customer on best-in-class experiences
Proactively work with the customer on the rollout plan, contract adoption and ensuring they have the high value experiences live
Become a Zoovu product expert and use this knowledge to effectively guide customers towards their desired outcomes
Partner Success Manager Jobs
By ResQ At Toronto, Ontario, Canada
You have 2+ years of account management experience
Account Management & Relationships 🫶You will maintain close relationships with our partners, and build a strong level of trust with them
Consistently educating our partners on ResQ services and offerings
Growth 📈 You will continuously educate our partners on ResQ's service offerings and identify opportunities for growth
You have a customer-first mindset as we are obsessed with the customer experience and set new standards for excellent service
Experience in the restaurant industry or technology marketplaces is considered an asset
Partner Success Manager -Enterprise
By Xero At Toronto, Ontario, Canada
Experience creating, contributing to and/or deploying change management practices. Prosci certification will be highly regarded.
Extensive project management and change management knowledge.
Change management: Enthusiasm and passion for deploying strategies to lessen the impact of change on individuals and organizations.
You’ll maintain a set of KPI’s and report on performance regularly to your peers and manager.
Outstanding communication and presentation skills.
Presentation skills: Outstanding communication, planning and presentation skills.
Junior Client And Partner Success Manager
By SportsPay At Toronto, Ontario, Canada
Previous experience in a client-facing, account management, or operational role is preferred.
Regularly communicate with clients and partners to provide updates, gather feedback, and offer support.
Collaborate with Senior Manager and internal stakeholders in planning, designing, and implementing process improvement initiatives
3+ years experience in a professional role
Strong interpersonal and communication skills, with the ability to build rapport and effectively convey information to clients and partners.
Excellent problem-solving and troubleshooting abilities to address client and partner inquiries.
Site Success Manager (Hybrid)
By Elevo Learning At Ochre River, Manitoba, Canada
Experience in education, in-school programming, and/or enrichment programs for TK-6th grade
Manage and respond to all customer correspondence from principals, teachers, district contacts, etc. via phone, email and other methods.
Collaborate and work very closely with the Operations Manager and Regional Managers regarding program health.
Manage the Customer Service Journey and execute action items for each stage (i.e. post-launch meetings, midpoint check ins, survey conducting, etc.).
Minimum 2-4 years experience in developing external partnerships, face-to-face customer service and/or sales
Excellent interpersonal skills and ability to develop strong partnerships
Manager, Customer Experience Partner Success
By DoorDash At Toronto, Ontario, Canada
Other projects assigned by management or as needed
You have 3+ years of support operations experience managing support KPIs such as CSAT.
You are analytical and data-driven, with experience distilling large data sets to actionable insights - root cause analysis is your specialty.
You know how to present complex information clearly and concisely with strong written, verbal, and visual communication skills.
You are well-organized and attentive to detail, with impeccable follow-up and follow-through capabilities.
Comfortable in a fast-paced, constantly changing, team-oriented environment and able to manage multiple deadlines simultaneously

Are you looking for an exciting opportunity to help drive success for our partners? We are looking for a Partner Success Manager to join our team and help ensure our partners are getting the most out of their relationship with us. As a Partner Success Manager, you will be responsible for developing and executing strategies to maximize partner success, providing guidance and support to partners, and ensuring our partners are achieving their goals. If you are passionate about helping others succeed, this is the job for you!

Overview:

A Partner Success Manager is responsible for managing relationships with partners and ensuring that they are successful in their business. The Partner Success Manager works closely with partners to understand their needs and goals, and then develops strategies to help them achieve those goals. The Partner Success Manager is also responsible for providing support, training, and guidance to partners to ensure that they are successful in their business.

Detailed Job Description:

A Partner Success Manager is responsible for managing relationships with partners and ensuring that they are successful in their business. The Partner Success Manager works closely with partners to understand their needs and goals, and then develops strategies to help them achieve those goals. The Partner Success Manager is also responsible for providing support, training, and guidance to partners to ensure that they are successful in their business. The Partner Success Manager is also responsible for monitoring partner performance and providing feedback to partners to ensure that they are meeting their goals.

What is Partner Success Manager Job Skills Required?

• Excellent communication and interpersonal skills
• Ability to build and maintain relationships with partners
• Ability to develop and implement strategies to help partners achieve their goals
• Ability to provide support, training, and guidance to partners
• Ability to monitor partner performance and provide feedback
• Knowledge of customer service principles and practices
• Knowledge of business operations and processes
• Knowledge of project management principles and practices
• Knowledge of data analysis and reporting

What is Partner Success Manager Job Qualifications?

• Bachelor’s degree in business, marketing, or related field
• 5+ years of experience in customer service, sales, or related field
• Experience in project management and data analysis
• Experience in developing and implementing strategies to help partners achieve their goals
• Experience in managing relationships with partners

What is Partner Success Manager Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of business operations and processes
• Knowledge of project management principles and practices
• Knowledge of data analysis and reporting

What is Partner Success Manager Job Experience?

• 5+ years of experience in customer service, sales, or related field
• Experience in project management and data analysis
• Experience in developing and implementing strategies to help partners achieve their goals
• Experience in managing relationships with partners

What is Partner Success Manager Job Responsibilities?

• Develop and implement strategies to help partners achieve their goals
• Monitor partner performance and provide feedback
• Provide support, training, and guidance to partners
• Build and maintain relationships with partners
• Analyze data and generate reports
• Manage projects and ensure deadlines are