Onsite Service Technician Jobs

Manage 24-hour emergencies in rotation with other employees

Two (2) years’ experience in “hands-on” building maintenance

Knowledge of the Residential Tenancy Act an asset

Excellent communication skills; both verbal and written

Assist tenants with maintenance requests and investigate the problems and suggest corrective action

Minor appliance repair and fixture installation

Experience in IT infra Industry standard project management.

Strong understanding of IT Project Management

May perform asset management, network support, connectivity, telecom, project management, Market & regional work, procurement.

Experience in PC support, remote communications, local area networking, PDA's

Strong verbal and written communication skills including fluency in English.

Ability to understand and translate business requirements to appropriate technical streams.

Minimum 2 years management experience

Leads continuous improvement events to ensure an involving and improved customer experience.

Accountable for budget, staffing, and business/operational results; provides updates and prepares presentations to senior leadership.

10% of Travel as required

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract

What is my role type?

Preferred minimum two years' experience with multiple software and system-based applications, including database and spreadsheets (Word, Excel, and PowerPoint, tracking systems).

Excellent communication skills both verbally and in writing. Ability to work respectfully with people at all levels.

Deliver hands-on, dedicated, personalized support to the Client, their employees, retirees, and the Human Resources team.

Interact with provider offices to respond to employee billing issues, access to services, etc.

Partner with internal Cigna matrix partners on global service issues impacting the Client and customer.

Health & Life license preferred, or ability to obtain Health & Life license within 90 days of employment.

Strong computer assembly and production skills

Excellent verbal and written communication skills in English

Extensive technical knowledge of Windows operating systems

Troubleshooting and analytical decision-making skills

Strong technical aptitude in diagnosing and testing for problems and issues to find the fault and provide a repair solution.

Extensive use of assembly tools, screwdrivers, etc. on an ongoing basis

Comply with the safety and inspection requirements of both Grainger and the facility where the service is being provided.

Work with sales partners to improve customer experience and increase business.

High school diploma and 1-3 years’ experience in customer service/selling (i.e., Retail / telephone / warehouse) environment.

Demonstrated ability to apply strong judgment, independent problem-solving skills, and understanding of Grainger’s Core Value Proposition.

Excellent verbal and written communication skills.

Background checks and drug screening may be required (as warranted by Company or customer requirements in working on-site and/or operating equipment).

Associates Degree or technical training or equivalent combination of education and experience

Consistently demonstrate interpersonal and customer service skills

1 - 2 years of work related experience

Experience working with laptops and both Windows 10 operating systems

CompTIA A+ and Windows 10 certification highly preferred

Excellent customer service and communication skills

Useful certifications for this role:

Thorough knowledge base of the equipment and inventory needs to support your territory

Provide assistance and guidance to other team members regarding policies, procedures and overall equipment repair best practices

Comprehensive understanding of our company and customer service culture

Clear expectations in reference of call load, territory alignment and client satisfaction

Actively and correctly completing service calls independently.