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Live Chat Assistant Jobs

Chat Clinic Supervisor Jobs
By Rutgers University At New Brunswick, Canada
Management of Children Healing After Trauma ( CHAT ) Clinic under CPS .
At least 1 or 2 years of clinical experience.
This position requires specific experience in the treatment and supervision of therapy clients impacted by trauma.
Specific advanced knowledge would be training in the delivery and supervision of evidence-based treatments for trauma in children and families.
* Do you have at least 1 or 2 years of clinical experience?
Participate in required grant duties for the National Child Traumatic Stress Network per the SAMHSA grant guidelines.
Senior Product Manager, Ai And Chat
By EQ Bank | Equitable Bank At Toronto, Ontario, Canada
Relationship management, coaching and communication skills
Understanding the capabilities and limitations of AI and chatbot technologies and apply this knowledge to drive product innovation.
Defining product requirements, user stories, and acceptance criteria, ensuring clear and effective communication to development teams.
Collaborating with data scientists and AI engineers to leverage AI capabilities and enhance the intelligence and performance of chatbot solutions
Working with customer experience and contact centre on the best way to deliver enhanced customer service and improved customer experience
2+ years as a product manager working with chat or AI/recommendations/search products
Online Chat Service Representative
By Heidelberg Materials At Cambridge, Ontario, Canada

Description : We are looking for a Chat Service Representative to work within our Customer Care department, providing legendary support for our e-commerce and client service. The ideal candidate ...

Online Chat Service Representative
By Heidelberg Materials At Nippers Harbour, Newfoundland and Labrador, Canada
Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate
Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns
Crete relationships with new customers to better understand and achieve their needs
Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately
Continually portray and project a positive and professional image.
Provide administrative support to the customer service team
Chat Development Representative Jobs
By Grammarly At Toronto, Ontario, Canada
Has previous chat experience and understands the importance of providing correct answers to prospects' questions in a timely manner.
Is emotionally intelligent and can gauge and manage their own emotions and those of others.
Has experience working in a fast-paced environment that is constantly evolving.
Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
Grammarly is excited to offer a
By month six, you’ll be expected to engage with 500 conversations/month and create 85+ chat qualified leads/month.
Remote Customer Chat Specialist
By Elite Closers At Ontario, Canada
Must be experienced at navigating website pages and quickly identifying information
Must have social media experience
Must have effective written and oral communication skills
Experience as a Sales and/or Customer Service Associate is a plus
You are comfortable working remotely
Responding to prospects in chat software, social media accounts, and email if needed
Remote Live Chat Support Agent-Part And Full Time
By Carolina Panthers At Toronto, Ontario, Canada
Excellent written and verbal communication skills
Proficiency in computer skills (MS Office, PLM, SAP basis)
Provide support to customers via live chat
Answer questions, resolve issues, and provide assistance with products and services
Work independently and as part of a team
Think critically and solve problems
Bilingual Solutions Specialist - Chat (English/Spanish) - Remote
By Oxygen At British Columbia, Canada
Brainstorm with management to provide input and suggestions to help improve and innovate our service offering
Develop knowledge of Oxygen's products and features is essential to provide expert guidance on tier upgrades, qualifications, and associated benefits
Ability to multitask, prioritize work and time management skills in a fast paced environment
Be a customer advocate while capturing feedback and work closely with management to find solutions
Prior experience with CRM platforms such as Intercom, Zendesk and Salesforce Knowledge of Regulation E, Regulation Z and dispute processes
Evaluate customer support processes and identify areas for improvement to enhance efficiency, customer experience, and decision-making effectiveness
Coffee Chat (Tor) Jobs
By Restaurant Brands International At Toronto, Ontario, Canada
Currently enrolled at an accredited Canadian university, in one of the following programs
Please submit a current copy of your resume.
RBI Summer Virtual Group Coffee Chats
What You Need & How to Apply:
Accommodations are available upon request.
Live Chat Ccr Postings
By Skin Vitality Medical Clinic At Whitby, Ontario, Canada
· Opportunities for advancement and skill development
· Knowledge of social media and a passion for communicating via text and direct messaging
· Passionate about delivering a world class client experience
· Professional and warm written communication skills
Responsibilities include but are not limited to:
Flexible Language Requirement: French not required
Live Chat Representative Jobs
By Open Road Incredible Edibles At Ontario, Canada

Customer Service Support / Call Center Representative I

The Customer Service Support / Call Center Representative I

Remote Live Chat Agent
By Quant Systems Inc At Vancouver, British Columbia, Canada
Identifying, escalating priority issues, and reporting to high-level management.
Ability to engage and tailor interactions with each customer, making their experience exceptional
1 year of customer service-related experience (preferred)
What qualifications do I need?
Employee Advancement, Career Path Development
Weekly drawing (gift cards, electronics etc)
Live Chat Assistant | Part-Time | Remote | 8 Positions To Fill
By Talkative At Canada
We offer F/T and P/T remote job opportunities for individuals seeking to work as live chat agents.
This is a remote work opportunity that you can perform from anywhere in Canada.
Responding to customer inquiries and support requests via live chat
Providing accurate and helpful information to customers
Resolving customer issues and complaints in a timely and professional manner
Escalating complex issues to higher-level support as needed
Live Chat Assistant | Remote | F/T | 6 Positions To Fill
By Talkative At Canada
This is a remote work opportunity that you can perform from anywhere from Canada.
Responding to customer inquiries and support requests via live chat
Providing accurate and helpful information to customers
Resolving customer issues and complaints in a timely and professional manner
Escalating complex issues to higher-level support as needed
You’ll be responsible for providing outstanding customer service and representing our clients in a professional manner.
Sales Specialist, Click To Chat
By Cogeco Connexion At Burlington, Ontario, Canada
Offers customised solutions and options while responding to questions and problems while demonstrating soft skills.
Actively participates in corporate initiated selling skills training as well and new procedural enhancements as part of the position requirements.
Minimum 1-3 years’ experience in a sales and customer service environment preferably in the call center industry required.
Strong communication skills (written and verbal).
Proven customer service skills, superior first call resolution skills.
Experience in google suite applications is preferred.