Junior Business It Coordinator Jobs

An understanding of UniFi Controller service or Unifi Enterprise management.

$40,000 to $50,000 salary (commensurate upon experience)

Cater to requests from staff both at the main office and remote sites, received via the ticketing system.

Install and arrange software solutions like Kroll, PK Software, and FedEx Ship Manager.

Diagnose and troubleshoot issues with employee equipment.

Oversee the maintenance of multiple servers, encompassing both physical and cloud-based systems.

Basic knowledge of project management and business analysis concepts

Hands on experience in project management reporting and tracking

Strong core project management skills including multiple aspects of the PMBOK

Effective organizational, time management and planning skills

Support the IT PMO in day-to-day management of project deliverables including preparing meeting materials, administrative functions and presentations

Engage and manage 3rd party vendors and consultants as required for successful project execution

Solid knowledge and demonstrated experience using desktop products and operating systems

Experience: Minimum 1-2 years of experience in a diverse technology and customer service-focused role

Education: completion of a post-secondary degree or equivalent

Good understanding and working knowledge of network protocols

Excellent communication and customer service skills

Adaptive to change and able to manage stress

Solid knowledge and demonstrated experience using desktop products and operating systems

Experience: Minimum 1-2 years of experience in a diverse technology and customer service-focused role

Education: completion of a post-secondary degree or equivalent

Good understanding and working knowledge of network protocols

Excellent communication and customer service skills

Adaptive to change and able to manage stress

Solid knowledge and demonstrated experience using desktop products and operating systems

Experience: Minimum 1-2 years of experience in a diverse technology and customer service-focused role

Education: completion of a post-secondary degree or equivalent

Good understanding and working knowledge of network protocols

Excellent communication and customer service skills

Adaptive to change and able to manage stress

Password management, new user set up, basic remote access issues, solving printing issues, among other tasks.

Previous experience providing remote/over the phone support and with an IT MSP firm.

Previous experience working with a remote team.

Managed services. IT support of the full hardware/software stack for a client (except for software development/programming).

Health benefits post the probation period (3-months);

Experience in speaking to clients over the phone and over email.

Experience working with System Integrations within a complex landscape of systems consisting of Managed Service offerings and custom-built systems.

Possess a fundamental understanding of end-to-end customer experience integration and dependencies.

Self-starter, results-oriented and motivated with excellent analytical and technical skills.

Minimum 2-to-3 years’ experience in business analysis, solutions analyst, or a similar technical role.

Experience working with cloud technologies that require technical integration via web services to different types of functional systems.

Expertise with relational databases and ability to navigate through relational data structure and experience working with SQL.

• Project management tasks (queue grooming, running scrum/ sprint planning, etc.)

• Collect, analyze, document, and manage business requirements

• Experience with requirements gathering and documentation related to business processes

• Identify business processes in order to identify business requirements and develop well-aligned business solutions.

• Testing, requirements gathering and documentation for application development.

• Development work and interfacing with business users on requirements