Information Technology Support Jobs in Alberta

off on weekdays to be approved by the Management.

1. Google Workspace Management: Managing and administering all aspects of Google

5. Google Classroom Management: Creating and managing classes, adding students and

from previous experience related to this offer as possible.

support to students, faculty and staff. Your main responsibilities will include:

with teachers and other staff to support their use of technology in education.

Hiring for our direct client !!!

Location: Infrastructure Building, Main Floor 6950 - 113 Street, Edmonton, AB

• perform problem diagnosis, troubleshooting and resolution.

• perform hardware and OS installations, migrations and/or upgrades.

• plan for software and hardware upgrades and/or migrations.

• develop and maintain documentation.

Minimum 5 years experience in surveying, civil construction, mining operations and engineering, or a related field.

Technical diploma or certificate in Civil Engineering or Geomatics is preferred. Equivalent work experience will be considered.

Provide Customer Technical Support for both SITECH and Caterpillar suite of products.

Identify and troubleshoot product issues and take appropriate actions to repair and resolve issues cost-effectively, to minimize customer downtime.

Customer and end-user product training.

Maintain and track all SITECH and/or Caterpillar technology inventory and tooling stored at respective branches or rented and loaned to customers.

Conducting the installation, configuration and management of computers, applications, and peripheral devices for on-site and remote Orpyx team members

Perform duties in a manner that is consistent with and committed to upholding the requirements of the quality management system

Three years' experience in using and supporting project management, financial management, operating systems, and related applications

Outstanding organizational and time-management skills

Maintaining accurate records and change management logs with IT support tickets and maintenance schedules

Employer paid health care benefits after 3 months

Have comprehensive knowledge and experience with advanced products including Business Center HCE Software, UTS for machine guidance, and Visionlink Landfill monitoring.

Minimum 5 years experience in surveying, civil construction, mining operations and engineering, or a related field.

Technical diploma or certificate in Civil Engineering or Geomatics is preferred. Equivalent work experience will be considered.

Provide Customer Technical Support for both SITECH and Caterpillar suite of products.

Identify and troubleshoot product issues and take appropriate actions to repair and resolve issues cost-effectively, to minimize customer downtime.

Customer and end-user product training.

A technical degree or diploma, or a relevant combination of experience and certifications

Leading the IT Support team and maintaining an individual growth plan for each member including goals, milestones, education and training.

The ability to manage a development team and oversee application development

Effective communication skills, including excellent written communication

Experience dealing and managing support vendors

Oversee technologies and provide administrative assistance for various systems

Requires a bachelor's degree and 5-7 years of experience in the field or in a related area.

Has knowledge of commonly-used concepts, practices, and procedures within the IT audit field.

Typically reports to a supervisor or manager.

Hope you are doing great.

Location: Calgary , open to Edmonton, North York, Chatham

Contract role, 12 + months

Manage the ticket queue in the remedy system and ensure they are resolved and closed within the defined service level maintenance

Perform managed print service invoicing/meter read/polling report verification

Strong knowledge of client based applications

Excellent communication skills (English & Local language)

Excellent customer engagement and customer service skills

Excellent analytical skills, Work Ethic and Problem-solving skills

As an End User Support Technician with Minimum of 5 years technical experience in providing quality

services to the end users which includes the following key roles and responsibilities:

 Manage the ticket queue in remedy system and ensure they are resolved and closed within the

 Perform managed print service invoicing/meter read/polling report verification

 Provide customer facing end-user support that includes

 Break-fix support for Laptop, desktop, tablets and associated hardware peripherals