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Incident Manager Jobs in Manitoba

Incident Manager Jobs
By Viva Tech Solutions At Toronto, Ontario, Canada
At least three year's experience working in IT service management, or a similar role.
Strong knowledge of IT service management software including ITIL.
Strong problem solving, analytical, and time management skills.
Excellent managerial skills and ability to collaborate with team members.
Bachelor's degree in information technology, engineering, or a related field.
Ability to analyze a high volume of technical data and work in a fast-paced environment.
Incident Process Manager And Change Manager
By TEEMA At Toronto, Ontario, Canada
A minimum of 5 years of combined experience in organizational change management, process improvement, organization development, communications, or a related field
Change management experience in Workday (or cloud-based ERP) implementations preferred.
Experience in an ERP implementation project or software implementation projects in a change management specialist role is preferred.
Knowledge of organizational change management principles, methodologies, and tools
Comfort and experience interacting with and influencing senior executives.
Strong knowledge of business process mapping (BPMN) and improvement/optimization.
Project Manager - It Operations (Deskside & Incident Management)
By Alpine Peak Management At Toronto, Ontario, Canada
Supporting infrastructure and network requirements from the Cloud Services and Deskside teams through Azure and M365 management
•Demonstrated experience in personnel management; ability to defuse tension among project team, should it arise
Incident Management - from monitoring to resolution
IT Service Management Support andAutomation,includingITIL practices
Leadprojects through the entire Project Management Lifecycle,working closely with Business and IT Leads.
Ensurecompliancewith the Client's policies, project management methodology and standards byconsistently applying project management processes,discipline,and controlsto projects, includingcreatingnecessary governance structures.
Major Incident Manager Jobs
By Swoon At Toronto, Ontario, Canada
1 year of MAJOR Incident management experience
5 years of extensive work experience in IT or Business Environment
Critical thinking, problem solving, research skills and determination
Excellent written and spoken English communication skills
Ability to work in a fast-paced environment with minimal supervision
CONTRACT: 3-month contract to start
Product Manager (Monitoring, Incident Management & Mobile) - Remote Canada
By Uptime.com At Toronto, Ontario, Canada
Experience as a Product Manager at a fast-paced company focused on SaaS preferably in the observability, monitoring and incident management space.
Experience with SaaS monitoring, observability and Incident Management is a plus.
Managing requirements for Mobile applications to ensure alignment with our core product capabilities.
Experience with prioritization and problem solving skills in a highly competitive environment.
Professional development opportunities to further skills and knowledge.
Manage projects from ideation through to completion closely collaborating with Engineering, Product Marketing, Support & QA Teams.
Senior Director, Incident Response
By CIBC At Toronto, Ontario, Canada
You can demonstrate experience in- incident management and incident response in cybersecurity, fraud, or physical security including management roles.
You're an exceptional problem solver- You creatively develop unique approaches and solutions that are necessary to address complex problems.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What You Need To Know

Are you looking for an exciting opportunity to manage and coordinate the resolution of critical incidents? We are looking for an experienced Incident Manager to join our team and help us ensure that our systems and services are running smoothly. You will be responsible for leading the investigation and resolution of incidents, as well as providing guidance and support to our teams. If you have a passion for problem-solving and a drive to ensure the best possible customer experience, this could be the perfect role for you!

Overview An Incident Manager is responsible for managing and resolving incidents that occur within an organization. They are responsible for ensuring that the incident is resolved in a timely and efficient manner, and that the organization is able to recover from the incident with minimal disruption. They are also responsible for communicating with stakeholders, providing updates on the incident, and ensuring that the incident is properly documented. Detailed Job Description An Incident Manager is responsible for managing and resolving incidents that occur within an organization. They are responsible for identifying the root cause of the incident, developing a plan to resolve the incident, and ensuring that the incident is resolved in a timely and efficient manner. They are also responsible for communicating with stakeholders, providing updates on the incident, and ensuring that the incident is properly documented. They must also ensure that the organization is able to recover from the incident with minimal disruption. Job Skills Required
• Excellent problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work under pressure and manage multiple tasks
• Ability to work independently and as part of a team
• Knowledge of incident management processes and procedures
• Knowledge of IT systems and infrastructure
• Knowledge of IT security best practices
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in IT incident management
• Experience with IT service management tools
• Experience with IT security best practices
• Certification in ITIL or related field
Job Knowledge
• Knowledge of incident management processes and procedures
• Knowledge of IT systems and infrastructure
• Knowledge of IT security best practices
• Knowledge of IT service management tools
Job Experience
• 5+ years of experience in IT incident management
• Experience with IT service management tools
• Experience with IT security best practices
Job Responsibilities
• Identify the root cause of the incident and develop a plan to resolve it
• Communicate with stakeholders and provide updates on the incident
• Ensure that the incident is resolved in a timely and efficient manner
• Ensure that the organization is able to recover from the incident with minimal disruption
• Document the incident and ensure that all relevant information is captured
• Monitor incident resolution process and provide feedback
• Ensure compliance with IT security best practices