Helpdesk Manager Jobs
Technical Helpdesk- Banking Jobs
By BeachHead
At Toronto, Ontario, Canada
Helpdesk Jobs
By Robert Half
At North York, Ontario, Canada
Hr Helpdesk Manager Jobs
By Diamondpick
At Calgary, Alberta, Canada
Helpdesk Bilingue (1 An D’expérience)
By Astek Canada
At Montreal, Quebec, Canada
Helpdesk Technician Jobs
By Da Vinci Networks
At Toronto, Ontario, Canada
Helpdesk Analyst - Tangerine
By Tangerine
At Toronto, Ontario, Canada
Jr. Helpdesk Analyst Jobs
By Hamilton Health Sciences
At Hamilton, Ontario, Canada
Helpdesk Jobs
By INSPYR Solutions
At Edmonton, Alberta, Canada
Helpdesk Analyst Jobs
By TEEMA
At Toronto, Ontario, Canada
Are you looking for an exciting opportunity to lead a team of IT professionals? We are looking for an experienced IT Helpdesk Manager to join our team and help us provide exceptional customer service to our clients. You will be responsible for managing the day-to-day operations of the helpdesk, ensuring that all requests are handled in a timely and efficient manner. If you have a passion for technology and a commitment to providing excellent customer service, then this is the job for you!
What is IT Helpdesk Manager Job Skills Required?
• Excellent customer service and communication skills
• Ability to troubleshoot technical issues
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
• Ability to prioritize tasks and manage time effectively
• Ability to work in a fast-paced environment
• Ability to handle multiple tasks simultaneously
• Ability to provide technical support over the phone
What is IT Helpdesk Manager Job Qualifications?
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least 3 years of experience in IT helpdesk or customer service
• Knowledge of IT service management principles and practices
• Knowledge of ITIL (Information Technology Infrastructure Library)
• Knowledge of network systems and protocols
• Knowledge of customer service principles and practices
• Ability to troubleshoot technical issues
• Ability to work independently and as part of a team
• Ability to prioritize tasks and manage time effectively
• Ability to work in a fast-paced environment
• Ability to handle multiple tasks simultaneously
• Ability to provide technical support over the phone
IT Helpdesk Manager Job Knowledge
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- Helpdesk Manager jobs in Alberta
- Helpdesk Manager jobs in Calgary
- Helpdesk Manager jobs in Quebec
- Helpdesk Manager jobs in Montréal
- Helpdesk Manager jobs in Ontario
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