Full Time Service Lead Jobs in Town of Caledon, Ontario

Experienced in ensuring deliveries meet requirements for governance/compliance / regulatory management and adherence.

Has in-depth knowledge of agile and lean principles and is experienced in effectively applying a range of frameworks, tools and techniques.

Understand and are experienced in the differing delivery requirements through the full product life cycle.

Overall 15+ years experience in IT.

Innovative and passionate about the art of delivery, with a thirst to learn and share knowledge.

Experience in coaching teams to optimise for agility, building a culture of safety, inclusion and continuous learning.

Effective communication and sales skills, and experience in working directly with the public

Process customer requirements, parts, accessories, product through POS terminal and internal computer network (SAP/MGV)

Ensure courteous, knowledgeable, and efficient service to all customers to maximize 100% customer satisfaction.

General service branch opening and closing responsibilities including cash registers and computers

Compressor repair experience on equipment an asset

Experience in a service environment a must, preferably with power tool repair experience

Supporting the store management team in the delivery of consistent and high quality customer service for both internal and external customers

High School education or equivalent experience

Benefits that take effect your first day

Ensuring that operations, clerical and office activities are well managed, in addition to presenting information on communication boards

Minimum 1 to 2 years relevant experience; retail or service industry experience is preferred

Excellent problem solving and communication skills including verbal, written and active listening

Supporting the store management team in the delivery of consistent and high quality customer service for both internal and external customers

High School education or equivalent experience

Benefits that take effect your first day

Minimum 1 to 2 years relevant experience; retail or service industry experience is preferred

Excellent problem solving and communication skills including verbal, written and active listening

Dedicated training and on-the-job resources to enhance your development

Supporting the store management team in the delivery of consistent and high quality customer service for both internal and external customers

High School education or equivalent experience

Benefits that take effect your first day

Ensuring that operations, clerical and office activities are well managed, in addition to presenting information on communication boards

Minimum 1 to 2 years relevant experience; retail or service industry experience is preferred

Excellent problem solving and communication skills including verbal, written and active listening

Maintain an effective and open line of communication with Store Manager and District Manager

At least 6 months of leadership and or supervisory experience in a customer experience based environment.

Have experience mobilizing a team towards a common goal.

Ability to multitask in a fast paced environment while also being committed to creating an amazing customer experience

A competitive benefits package (Full Time Employees Only)

Additional benefits include monthly bonus potential, opportunities for advancement and tuition reimbursement

Maintain an effective and open line of communication with Store Manager and District Manager

At least 6 months of leadership and or supervisory experience in a customer experience based environment.

Have experience mobilizing a team towards a common goal.

Ability to multitask in a fast paced environment while also being committed to creating an amazing customer experience

A competitive benefits package (Full Time Employees Only)

Additional benefits include monthly bonus potential, opportunities for advancement and tuition reimbursement

Supporting the store management team in the delivery of consistent and high quality customer service for both internal and external customers

High School education or equivalent experience

Benefits that take effect your first day

Minimum 1 to 2 years relevant experience; retail or service industry experience is preferred

Excellent problem solving and communication skills including verbal, written and active listening

Dedicated training and on-the-job resources to enhance your development

Good technical skills including experience with online resources, Microsoft Office, spreadsheet and

A college diploma or related certification in business administration with minimum one year of

Excellent communication, interpersonal and customer service skills with the ability to handle

Database applications (knowledge of Raiser’s Edge a strong asset)

Ability to organize and manage a diverse range of assignments and adjust to changing priorities

database applications (knowledge of Raiser’s Edge a strong asset)

Maintain an effective and open line of communication with Store Manager and District Manager

At least 6 months of leadership and or supervisory experience in a customer experience based environment.

Have experience mobilizing a team towards a common goal.

Ability to multitask in a fast paced environment while also being committed to creating an amazing customer experience

A competitive benefits package (Full Time Employees Only)

Additional benefits include monthly bonus potential, opportunities for advancement and tuition reimbursement

Provide support for the following: Learning Management Systems (LMS), Streaming clients, VPN connections and Remote desktop connections (RDP)

Maintain the knowledge base in the service desk management system.

Perform daily system monitoring of the service desk management system.

Excellent knowledge and experience with Microsoft Windows, Office, and G-Suite.

Assist in coordinating training sessions for staff and faculty based on needs and skill levels.

Monitor and report on work orders issued from the service desk system to the Service Delivery Manager.

• Strong time management and multi-tasking skills

Main responsibilities include, but not limited to:

• At least 1-year practical experience in a technical support position

• Previous customer service experience and a good telephone manner

• Strong communication skills in English (written and verbal) and relationship building skills.

• Strong organizational skills with excellent attention to detail and accuracy

Incorporating educational technologies to meet the learning needs of 21st Century students

Providing a learning environment which makes effective use of available resources including educational technologies

Minimum two (2) years of teaching experience, or equivalent, preferably in a postsecondary setting;

Minimum five (5) years licensed practice experience, preferably in a range of practice areas;

Demonstrated knowledge of student success strategies in a postsecondary setting;

Highly effective communication, presentation, and organizational skills;

Ensure product knowledge and Pandora’s specialized selling model (SPARK) are being fostered in all guest interaction

Support a high-performance selling environment that; Dare’s to exceed shopper expectations and Delivers an exceptional shopping experience at all times.

Complete Pandora product knowledge training (LINK) to leverage driving sales

Always maintain a keen awareness of clients to deliver a world class shopping experience and control loss prevention

1 year of leadership experience in a client centric selling environment or in a comparable brand is preferred

Strong verbal and written communication skills

Maintain an effective and open line of communication with Store Manager and District Manager

At least 6 months of leadership and or supervisory experience in a customer experience based environment.

Have experience mobilizing a team towards a common goal.

Ability to multitask in a fast paced environment while also being committed to creating an amazing customer experience

A competitive benefits package (Full Time Employees Only)

Additional benefits include monthly bonus potential, opportunities for advancement and tuition reimbursement

Supporting the store management team in the delivery of consistent and high quality customer service for both internal and external customers

High School education or equivalent experience

Benefits that take effect your first day

Minimum 1 to 2 years relevant experience; retail or service industry experience is preferred

Excellent problem solving and communication skills including verbal, written and active listening

Dedicated training and on-the-job resources to enhance your development

Maintain an effective and open line of communication with Store Manager and District Manager

At least 6 months of leadership and or supervisory experience in a customer experience based environment.

Have experience mobilizing a team towards a common goal.

Ability to multitask in a fast paced environment while also being committed to creating an amazing customer experience

A competitive benefits package (Full Time Employees Only)

Additional benefits include monthly bonus potential, opportunities for advancement and tuition reimbursement

Data Entry- client information as needed into different portals

Requires 1-3 years’ experience in call center and/or customer service-related position

Working Knowledge of MS Word, Excel and Outlook

Strong verbal and written communication skills

THIS CAN BE 100% REMOTE!

Handle inbound and outbound Client calls

Lead and manage your team of Customer Experience Associates and Senior Customer Experience Associates

Act as a change management lead by assisting with the implementation of new policies and procedures

A competitive compensation and benefits package.

Excellent leadership skills, able to coach and develop your team

Previous experience managing a team of employees (including coaching, leading, and scheduling the team) is a strong asset

Previous banking experience is a strong asset

Maintain an effective and open line of communication with Store Manager and District Manager

At least 6 months of leadership and or supervisory experience in a customer experience based environment.

Have experience mobilizing a team towards a common goal.

Ability to multitask in a fast paced environment while also being committed to creating an amazing customer experience

A competitive benefits package (Full Time Employees Only)

Additional benefits include monthly bonus potential, opportunities for advancement and tuition reimbursement

Good verbal, telephone and interpersonal skills

High school diploma or equivalent

Ability to use computer terminal and learn necessary transaction codes for input/processing of work order data

Ability to read, speak, write and understand English

Ability to perform lifting of more than 25 pounds

Processes all SMCS work orders in a timely manner to meet company standards

Ensure product knowledge and Pandora’s specialized selling model (SPARK) are being fostered in all guest interaction

Support a high-performance selling environment that; Dare’s to exceed shopper expectations and Delivers an exceptional shopping experience at all times.

Complete Pandora product knowledge training (LINK) to leverage driving sales

Always maintain a keen awareness of clients to deliver a world class shopping experience and control loss prevention

1 year of leadership experience in a client centric selling environment or in a comparable brand is preferred

Strong verbal and written communication skills

Strong command of the English language (written and oral) is essential to success in this role Professional/Technical Certification or Licenses

Experience managing a team or providing training and mentorship to others

Preference will be given to those with a minimum of 2 years’ experience in field surveillance investigations

Previous experience working in a client focused environment

Conduct assignments in a proper investigative sequence including pre-operation planning, assignment, assessment, evidence collection, and reporting

Obtain professional quality video and photographic documentation of subjects

Can demonstrate knowledge of network and application access tools (experience with Active Directory, User Computer, or Windows Remote Assist preferred)

Assists with unscheduled outage management including Front End Phone Messages (FEM)

Acts as a resource for and mentors and advises, new CSD employees by sharing experience, knowledge, and lessons learned

Applies knowledge of clinical systems, clinical workflows, and/or healthcare to investigate issues and resolve client reported issues

Applies strong verbal and written communication skills to guide end-users to provide the required details to support call resolution

Leverages knowledge of articles and his/her expertise to analyze and process incidents. Captures call details in NTT DATA’s ITSM solution

Submit appropriate documentation based on Company requirements and timing utilizing the Company's current billing and Electronic Medical Records system.

Adhere to all policies, procedures, standards of care, and corporate compliance requirements and communicate issues as they arise

Minimum of 2-3 years in a medical scheduling role; experience in Homecare Homebase (EMR) strongly preferred.

Assists with all scheduling processes from the Start of Care (SOC) through patient discharge.

Works closely with the Intake department daily to ensure excellent communication on referral volume and clinical triaging of schedules.

Sends out schedules to clinicians on a daily basis at the end of each business day by 6 PM

Good verbal, telephone and interpersonal skills

High school diploma or equivalent

Ability to use computer terminal and learn necessary transaction codes for input/processing of work order data

Ability to read, speak, write and understand English

Ability to perform lifting of more than 25 pounds

Processes all SMCS work orders in a timely manner to meet company standards

Maintain an effective and open line of communication with Store Manager and District Manager

At least 6 months of leadership and or supervisory experience in a customer experience based environment.

Have experience mobilizing a team towards a common goal.

Ability to multitask in a fast paced environment while also being committed to creating an amazing customer experience

A competitive benefits package (Full Time Employees Only)

Additional benefits include monthly bonus potential, opportunities for advancement and tuition reimbursement

Maintain an effective and open line of communication with Store Manager and District Manager

At least 6 months of leadership and or supervisory experience in a customer experience based environment.

Have experience mobilizing a team towards a common goal.

Ability to multitask in a fast paced environment while also being committed to creating an amazing customer experience

A competitive benefits package (Full Time Employees Only)

Additional benefits include monthly bonus potential, opportunities for advancement and tuition reimbursement

Supporting the store management team in the delivery of consistent and high quality customer service for both internal and external customers

High School education or equivalent experience

Benefits that take effect your first day

Minimum 1 to 2 years relevant experience; retail or service industry experience is preferred

Excellent problem solving and communication skills including verbal, written and active listening

Dedicated training and on-the-job resources to enhance your development

Supporting the store management team in the delivery of consistent and high quality customer service for both internal and external customers

High School education or equivalent experience

Benefits that take effect your first day

Minimum 1 to 2 years relevant experience; retail or service industry experience is preferred

Excellent problem solving and communication skills including verbal, written and active listening

Dedicated training and on-the-job resources to enhance your development

SPECIFICATIONS: KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

Ability to pass written examination, physical agility and skills test, physical with drug screen and fingerprint/criminal history/driving record check

Knowledge of use of equipment and tools used in Public Works practices

Six months of training, either on the job or formal education, usually associated with this occupation in

Operation of a variety of power tools, including mowers, blowers, chainsaws, chippers, trimmers, etc.

Operation of large commercial equipment, including dump trucks, graders, backhoes and loaders

Clarks offers life insurance, supplemental insurance, short term and long-term disability

Voluntary insurance benefits (hospital, indemnity, critical illness, and accidental).

Serve as the Manager on Duty for the store in the absence of the Store Manager and Assistant Manager

Practice impeccable customer service skills.

Physical Requirements: Standing for extended periods of time, frequent bending, climbing, moving of ladders, lifting up to 50 lbs.

Medical, dental and vision plans to all employees working.