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Front Desk Supervisor Jobs

Service Desk Supervisor Jobs
By Toronto Community Housing At Toronto, Ontario, Canada
Certification in ITIL v3.0 foundation level. Advanced ITIL qualifications and ITSM knowledge are preferred (beyond ITIL foundation)
Superior knowledge of extracting data from a Service Management system and service desk queue phone system
Strong experience in developing and maintaining accurate Management Information and metrics
Advanced knowledge of how to calculate KPIs in Excel, Service Management system or SQL Reporting
Research best practices for service desk management and make recommendations for its adoption within IT’s business processes
Use industry’s best practices for the delivery of IT service management to TCHC
Front Desk Supervisor Ramada Inn & Suites
By Canalta Group At Wainwright, Alberta, Canada
Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions
Team member discounts at all Canalta managed hotels.
Friends & Family discounts at all Canalta managed hotels.
Three years of front desk experience
Leading the guest service team by example at an extremely high level
Providing training, coaching and guidance to guest service agents
Operations Supervisor – Support Desk
By The University of British Columbia At Greater Vancouver Metropolitan Area, Canada
Carries out any other related duties as required in keeping with the qualifications and requirements of positions in this classification.
Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion
Supervises staff, monitors and assesses staff performance, assigns responsibilities, sets goals and objectives for the teams.
Monitors the UBCcard Program, maintains an accurate inventory of cards and supplies, and supports the Parking Operations Manager on ordering supplies.
Assists with the Parking Operations Manager on recruiting, evaluating, developing and coaching staff.
Participates in setting performance and operational standards in conjunction with the Parking Operations Manager. Monitors and reviews Key Performance Indicators.
Front Desk Hotel Supervisor - Riverbend Inn & Vineyard
By Andrew Peller Limited At Regional Municipality of Peel, Ontario, Canada
Employee gift card to be used on products, restaurant or experiences
Previous guest service/ front desk experience
Understanding of what it takes to complete housekeeping duties and some experience with supervising housekeeping staff an asset.
Basic computer skills including word and excel
Reports to: Boutique Hotel Manager - Riverbend
Full time hours year-round if desired
Service Desk Supervisor Jobs
By Iovate At Oakville, Ontario, Canada
Experience with Jira Service Management/Service Desk would be an asset
Experience with JAMF or similar mobile device management would be an asset
Creates, updates and documents processes, resolutions, research and procedures revolving around incident requests through Incident Management system
Manages and monitors the progress of incident/problem/change/service requests
Post-Secondary Education in Computer Science or related field
Up to 2 years of related experience preferably within a consumer packaged goods environment
Front Desk Supervisor Jobs
By Great Wolf Lodge At Niagara Falls, Ontario, Canada
Understands departmental MPOR requirements, adjusts schedule to reflect occupancy on a daily basis, executing labor management and forecasting.
Proficient with Microsoft Office suite and Opera property management system.
Acts as MOD when necessary with a knowledge of Lodge Emergency Response Plan and Fire panel proficiency
Ensures guests are greeted and acknowledged consistently; adhering to the 10/5 Rule. Communicates with guests in a professional and friendly manner.
Promotes excellence by proven superior service skills to each guest and pack member.
Demonstrated Customer service and previous supervisory skills through previous leadership roles preferably in a large hotel or resort.
Front Store Supervisor Jobs
By Shoppers Drug Mart At London, Ontario, Canada
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Complies with all Health and Safety requirements
Knowledge of products and supplies
Ensures cashier/merchandising staff comply with all store policies and operating procedures
Trains cashiers/merchandisers in job functions
Provides on-going guidance and instruction
Front Store Supervisor Jobs
By Shoppers Drug Mart At Burnaby, British Columbia, Canada
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Complies with all Health and Safety requirements
Knowledge of products and supplies
Ensures cashier/merchandising staff comply with all store policies and operating procedures
Trains cashiers/merchandisers in job functions
Provides on-going guidance and instruction
Front Store Supervisor Jobs
By Shoppers Drug Mart At Sechelt, British Columbia, Canada
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Complies with all Health and Safety requirements
Knowledge of products and supplies
Ensures cashier/merchandising staff comply with all store policies and operating procedures
Trains cashiers/merchandisers in job functions
Provides on-going guidance and instruction
Front Store Supervisor Jobs
By Shoppers Drug Mart At Cambridge, Ontario, Canada
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Complies with all Health and Safety requirements
Knowledge of products and supplies
Ensures cashier/merchandising staff comply with all store policies and operating procedures
Trains cashiers/merchandisers in job functions
Provides on-going guidance and instruction
Service Desk Supervisor Jobs
By Ontario College of Teachers At Ontario, Canada
Certification in ITIL or other IT service management frameworks is a plus.
Knowledge of ITIL or other IT service management frameworks is a plus.
Demonstrated progressive experience in the management of a technical support team.
Solid relationship management and performance management skills.
Experience with Service Desk ticket system and remote-control tools.
Ability to conduct research into service desk management issues and products as required.
Front Store Supervisor Jobs
By Shoppers Drug Mart At Richmond, British Columbia, Canada
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Complies with all Health and Safety requirements
Knowledge of products and supplies
Ensures cashier/merchandising staff comply with all store policies and operating procedures
Trains cashiers/merchandisers in job functions
Provides on-going guidance and instruction
Front Store Supervisor Jobs
By Shoppers Drug Mart At Edmonton, Alberta, Canada
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Complies with all Health and Safety requirements
Knowledge of products and supplies
Ensures cashier/merchandising staff comply with all store policies and operating procedures
Trains cashiers/merchandisers in job functions
Provides on-going guidance and instruction
Front Store Supervisor Jobs
By Shoppers Drug Mart At Smithers, British Columbia, Canada
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Complies with all Health and Safety requirements
Knowledge of products and supplies
Ensures cashier/merchandising staff comply with all store policies and operating procedures
Trains cashiers/merchandisers in job functions
Provides on-going guidance and instruction
Front Store Supervisor Jobs
By Shoppers Drug Mart At Ottawa, Ontario, Canada
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Complies with all Health and Safety requirements
Knowledge of products and supplies
Ensures cashier/merchandising staff comply with all store policies and operating procedures
Trains cashiers/merchandisers in job functions
Provides on-going guidance and instruction
Front Store Supervisor Jobs
By Shoppers Drug Mart At Saskatoon, Saskatchewan, Canada
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Complies with all Health and Safety requirements
Knowledge of products and supplies
Ensures cashier/merchandising staff comply with all store policies and operating procedures
Trains cashiers/merchandisers in job functions
Provides on-going guidance and instruction
Front Desk Supervisor - Metterra And Varscona Hotels On Whyte
By Crescent Hotels & Resorts At Edmonton, Alberta, Canada
Previous experience with Opera Property Management System an asset
Must possess thorough knowledge of all guest services department operations, and individual job requirements.
Computer literacy and financial management a must.
Minimum 2 years' previous supervisory experience in Front Office operations required.
Strong communications skills are essential
Thorough knowledge of Microsoft Word, Excel, and Outlook
Front Store Supervisor Jobs
By Shoppers Drug Mart At Hamilton, Ontario, Canada
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Complies with all Health and Safety requirements
Knowledge of products and supplies
Ensures cashier/merchandising staff comply with all store policies and operating procedures
Trains cashiers/merchandisers in job functions
Provides on-going guidance and instruction
Front Store Supervisor Jobs
By Shoppers Drug Mart At Winnipeg, Manitoba, Canada
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Complies with all Health and Safety requirements
Knowledge of products and supplies
Ensures cashier/merchandising staff comply with all store policies and operating procedures
Trains cashiers/merchandisers in job functions
Provides on-going guidance and instruction
Front Store Supervisor Jobs
By Shoppers Drug Mart At Scarborough, Ontario, Canada
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Complies with all Health and Safety requirements
Knowledge of products and supplies
Ensures cashier/merchandising staff comply with all store policies and operating procedures
Trains cashiers/merchandisers in job functions
Provides on-going guidance and instruction

Are you looking for an exciting opportunity to lead a team of front desk professionals? We are looking for a Front Desk Supervisor to join our team and provide outstanding customer service to our guests. As the Front Desk Supervisor, you will be responsible for managing the front desk operations, ensuring that all guests receive exceptional service, and providing leadership and guidance to the front desk staff. If you are an experienced customer service professional with a passion for hospitality, we want to hear from you!

What is Front Desk Supervisor Job Skills Required?

• Excellent customer service skills
• Ability to multi-task and prioritize tasks
• Knowledge of hotel operations and procedures
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office Suite
• Excellent communication and interpersonal skills
• Ability to handle difficult customer situations
• Ability to work independently and as part of a team

What is Front Desk Supervisor Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting
• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Ability to work in a fast-paced environment

What is Front Desk Supervisor Job Knowledge?

• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Knowledge of customer service principles and practices
• Knowledge of local area attractions and services

What is Front Desk Supervisor Job Experience?

• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting
• Previous experience in a supervisory role

What is Front Desk Supervisor Job Responsibilities?

• Greet guests upon arrival and check them in and out of the hotel
• Handle guest inquiries and complaints in a professional manner