Front Desk Hotel Supervisor - Riverbend Inn & Vineyard
By Andrew Peller Limited At Regional Municipality of Peel, Ontario, Canada
Employee gift card to be used on products, restaurant or experiences
Previous guest service/ front desk experience
Understanding of what it takes to complete housekeeping duties and some experience with supervising housekeeping staff an asset.
Basic computer skills including word and excel
Reports to: Boutique Hotel Manager - Riverbend
Full time hours year-round if desired
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Manages and monitors the progress of incident/problem/change/service requests
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Understands departmental MPOR requirements, adjusts schedule to reflect occupancy on a daily basis, executing labor management and forecasting.
Proficient with Microsoft Office suite and Opera property management system.
Acts as MOD when necessary with a knowledge of Lodge Emergency Response Plan and Fire panel proficiency
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By Shoppers Drug Mart At London, Ontario, Canada
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Complies with all Health and Safety requirements
Knowledge of products and supplies
Ensures cashier/merchandising staff comply with all store policies and operating procedures
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By Shoppers Drug Mart At Ottawa, Ontario, Canada
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Complies with all Health and Safety requirements
Knowledge of products and supplies
Ensures cashier/merchandising staff comply with all store policies and operating procedures
Trains cashiers/merchandisers in job functions
Provides on-going guidance and instruction
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By Shoppers Drug Mart At Hamilton, Ontario, Canada
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Complies with all Health and Safety requirements
Knowledge of products and supplies
Ensures cashier/merchandising staff comply with all store policies and operating procedures
Trains cashiers/merchandisers in job functions
Provides on-going guidance and instruction

Are you looking for an exciting opportunity to lead a team of front desk professionals? We are looking for a Front Desk Supervisor to join our team and provide outstanding customer service to our guests. As the Front Desk Supervisor, you will be responsible for managing the front desk operations, ensuring that all guests receive exceptional service, and providing leadership and guidance to the front desk staff. If you are an experienced customer service professional with a passion for hospitality, we want to hear from you!

What is Front Desk Supervisor Job Skills Required?

• Excellent customer service skills
• Ability to multi-task and prioritize tasks
• Knowledge of hotel operations and procedures
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office Suite
• Excellent communication and interpersonal skills
• Ability to handle difficult customer situations
• Ability to work independently and as part of a team

What is Front Desk Supervisor Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting
• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Ability to work in a fast-paced environment

What is Front Desk Supervisor Job Knowledge?

• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Knowledge of customer service principles and practices
• Knowledge of local area attractions and services

What is Front Desk Supervisor Job Experience?

• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting
• Previous experience in a supervisory role

What is Front Desk Supervisor Job Responsibilities?

• Greet guests upon arrival and check them in and out of the hotel
• Handle guest inquiries and complaints in a professional manner