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Enterprise Customer Support Representative Jobs

Customer Support Representative Jobs
By Reshift Media Inc. At Canada
Outgoing, approachable, and skilled at building and maintaining relationships
Strong written and oral communication skills
Highly organized and able to manage multiple activities
Preference for candidates with at least one year of customer/client support experience
Act as a liaison between the client and the Reshift search and social teams
Confirm client advertising budget details
Customer Support Representative Jobs
By Cardata At Ontario, Canada
Contribute to the knowledge base for the Support team
Excellent written and verbal communication skills
This role is remote within Canada with the ability to work PST hours
Answer general questions for all users through phone, email and live chat
Use consistent troubleshooting techniques to quickly and efficiently identify the source of customer issues and provide a prompt and appropriate solution
Properly document and track customer issues and resolutions
Customer Support Representative Jobs
By 6ix Management At Markham, Ontario, Canada
Work cross-functionally with the Client Account Management and Quality Assurance teams to evaluate and execute industry-leading client experiences
Provide a superior client experience by maintaining brand standards, delivering exceptional customer service, and upholding our core values
Apply knowledge of products and services to successfully process tasks and requests to meet client expectations
2-4 years of experience working in the business-sphere in a client-facing role
Understand, report, and communicate on Key Performance Indicators critical to the success of the respective account and relevant executives
Design and implement client communication initiatives to improve effective follow-up, long-term satisfaction, and client retention
Csr - Customer Support Representative
By A.L.P.A. Equipment Ltd. At Balmoral, New Brunswick, Canada

Représentant du Support au Client Sous la supervision du Gérant des Pieces et au Gérant de succursale, le représentant du support au client sera responsable de générer des opportunités de ventes et ...

Customer Support Representative (Nbhl) [Nb Health Link]
By CareerBeacon At Bathurst, New Brunswick, Canada
REQUIRED QUALIFICATIONS AND OTHER JOB REQUIREMENTS:
Manage the call queue with decision support software and in accordance with established policy.
Other responsibilities as required by the program.
Minimum two years related experience working in an office environment, preferably with experience in the health care industry.
Experience working in a contact center environment and managing shared work queues is an asset.
Strong computer and telecommunication skills
Customer Support Representative Jobs
By 6ix Management At Oshawa, Ontario, Canada
Work cross-functionally with the Client Account Management and Quality Assurance teams to evaluate and execute industry-leading client experiences
Provide a superior client experience by maintaining brand standards, delivering exceptional customer service, and upholding our core values
Apply knowledge of products and services to successfully process tasks and requests to meet client expectations
2-4 years of experience working in the business-sphere in a client-facing role
Understand, report, and communicate on Key Performance Indicators critical to the success of the respective account and relevant executives
Design and implement client communication initiatives to improve effective follow-up, long-term satisfaction, and client retention
Bilingual Enterprise Customer Support Advocate
By Hootsuite At Waterloo, Ontario, Canada
Ability to multitask, attention to detail and time management are essential
Collaborate closely with CSA/CSM and Professional Services colleagues to prioritize the customer experience and streamline resolution of any client concerns
Some practical experience in a product or customer technical support role
Excellent interpersonal, verbal, and written communication skills
Knowledge of ticketing platforms i.e., ZenDesk and Jira is a plus
Experience in a multi-channel environment (Phone/Chat/Email)
Bilingual Enterprise Customer Support Advocate
By Hootsuite At Toronto, Ontario, Canada
Ability to multitask, attention to detail and time management are essential
Collaborate closely with CSA/CSM and Professional Services colleagues to prioritize the customer experience and streamline resolution of any client concerns
Some practical experience in a product or customer technical support role
Excellent interpersonal, verbal, and written communication skills
Knowledge of ticketing platforms i.e., ZenDesk and Jira is a plus
Experience in a multi-channel environment (Phone/Chat/Email)
Customer Support Representative Jobs
By Foodee At British Columbia, Canada
3+ years of experience in a customer-facing role (software and food industry experience a bonus)
Excellent written and verbal communication skills
Work-from-home flexibility; fully remote applicants in British Columbia accepted but must be able to work PST hours
Proactively contacting customers and restaurant partners to provide order updates and a high-touch service
Building and developing positive relationships with current and potential customers
Problem-solving and turning frustrated customers into repeat customers
Customer Support Representative Jobs
By Focus Acquisitions At Surrey, British Columbia, Canada
Work cross-functionally with the Client Account Management and Quality Assurance teams to evaluate and execute industry-leading client experiences
Provide a superior client experience by maintaining brand standards, delivering exceptional customer service, and upholding our core values
Apply knowledge of products and services to successfully process tasks and requests to meet client expectations
2-4 years of experience working in the business-sphere in a client-facing role
Understand, report, and communicate on Key Performance Indicators critical to the success of the respective account and relevant executives
Design and implement client communication initiatives to improve effective follow-up, long-term satisfaction, and client retention
Customer Support Representative Jobs
By Clarius Mobile Health At Nova Scotia, Canada
Strong IT/Troubleshooting abilities; Cloud troubleshooting experience is an asset
Process e-commerce sales transactions: Handle sales transactions and meet customer experience targets.
Implement strategies to enhance the overall customer experience.
Minimum post-secondary education, diploma or degree in Customer Service or Information Technology is preferred.
Must be bilingual (English and French) and have great interpersonal skills. (A third language is a great asset!)
At least 2 years experience as part of a customer care, service, and support team.
Customer Support Representative Jobs
By 6ix Management At Ajax, Ontario, Canada
Work cross-functionally with the Client Account Management and Quality Assurance teams to evaluate and execute industry-leading client experiences
Provide a superior client experience by maintaining brand standards, delivering exceptional customer service, and upholding our core values
Apply knowledge of products and services to successfully process tasks and requests to meet client expectations
2-4 years of experience working in the business-sphere in a client-facing role
Understand, report, and communicate on Key Performance Indicators critical to the success of the respective account and relevant executives
Design and implement client communication initiatives to improve effective follow-up, long-term satisfaction, and client retention
Enterprise Support Engineer Jobs
By Evertz At Burlington, Ontario, Canada
Aid in design changes and interface with Evertz Product Management team regarding new “feature requests”
Good communication and interpersonal skills
Work experience with Linux (any flavor)
Knowledge of cloud computing environments (AWS) is preferred
Database experience would be an asset
Above average customer service skills
Customer Support Representative Jobs
By Tech Mahindra At Moncton, New Brunswick, Canada
1 year call center experience preferred.
Responding to calls from customers who have questions regarding phone service, billing, account information, password resets, etc.
Responding to chat or email queries from customers with account or technical related questions as needed.
Documenting customer issues in the client system and updating customer information.
Following outlines processes to resolve customer technical issues, or complaints, in a timely manner.
Additional duties as needed, to be discussed during your interview.
Customer Support Representative (Omnitrance Solutions Inc)
By BCJobs At Vancouver, British Columbia, Canada
Ability to manage multiple tasks at once.
Building good relationships with customers.
Resolving complaints and following up on resolutions.
High school diploma or equivalent.
Ability to adapt to different personalities.
Customer Support Representative Jobs
By Plexxus At Toronto, Ontario, Canada
Demonstrated organizational and time management skills with the ability to balance multiple priorities and demands
Strong written and verbal communication and customer service skills with demonstrated experience handling sensitive, confidential issues and information
Balance the responsibilities of managing customer support and meeting established service levels versus team functional responsibilities
Post-Secondary Education (Business Related Degree or Diploma)
Intermediate knowledge MS Office Suite
2-3 years previous Customer Service, Help Desk or Operations experience in a computerized procurement/distribution environment
Customer Support Representative Jobs
By Good to Great Solutions At London, Ontario, Canada
0 – 3 years of experience working in customer service, sales, retail, or hospitality industries
Strong sales and closing skills and the ability to overcome objections
Using targeted marketing lists to identify and pursue new sales leads
Providing customers with products and solutions that help to simplify and organize their lives
Processing sales orders, order changes, installation dates, and cancellations
Providing product sales and support to customers, other Customer Solutions Specialists, as well as our outside sales team
Customer Support Representative Jobs
By Myrowich Staffing Agency At Winnipeg, Manitoba, Canada
Тепло вітайте всіх клієнтів і спрощуйте для них вирішення їхніх проблем на кожному етапі процесу ремонту.
Керуйте інформацією про клієнтів і використовуйте нашу систему управління, щоб керувати процесом роботи в магазині.
Визначайте проблеми, аналізуйте ситуацію та робіть висновки щодо дій, необхідних для вирішення проблем у міру їх виникнення.
Виступати в якості радника клієнта та надавати професійні поради щодо процесу ремонту в Манітобі.
Проактивно передавати важливу інформацію клієнтам і від них за потреби за допомогою нашої системи управління.
Доставляйте клієнтам транспортні засоби назад наприкінці процесу та стежте за тим, щоб вони були задоволені їх ремонтом.
Customer Support Representative Jobs
By Good to Great Solutions At Brantford, Ontario, Canada
0 – 3 years of experience working in customer service, sales, retail, or hospitality industries
Strong sales and closing skills and the ability to overcome objections
Using targeted marketing lists to identify and pursue new sales leads
Providing customers with products and solutions that help to simplify and organize their lives
Processing sales orders, order changes, installation dates, and cancellations
Providing product sales and support to customers, other Customer Solutions Specialists, as well as our outside sales team
Customer Support Representative Jobs
By Insight Global At Etobicoke, Ontario, Canada
- Previous experience in customer service and energetic/professional phone presence
- Ability to learn quickly and pick up new software coding (will be taught during training)
- Follow call handling best practices to deliver Service Excellence
- Resolve inbound service requests from internal and external clients utilizing Reporting products
- Strong work ethic/ highly motivated - Self Starter
- Fully Bilingual -- French & English (Fluent or Native)