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Employee Services Representative Jobs

Employee Services Administrator [Scotiabank]
By CareerBeacon At Toronto, Ontario, Canada
Ensures proper usage of knowledge management and case management systems to effectively respond to, document and monitor inquiries
Strong relationship management and interpersonal skills
Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge
Ensures positive and consistent experiences by striving for excellence in understanding client requests, streamlining service delivery and identifying next steps
Seeks opportunities to improve departmental processes and customer service by identifying service deficiencies, and recommending solutions to Manager, Employee Services, GHRSO
Post-secondary degree in Human Resources or pursuing education in related field
Employee Services Representative Jobs
By Manitoba Hydro At Winnipeg, Manitoba, Canada
Evaluating and interpreting HRMS system requirements and relationships between Personnel Administration, Organizational Management, and relevant Business Process documents.
In-depth practical knowledge of HRMS, including the Personnel Action and Org. Management processes.
Evaluate, analyze, and process position and organizational management requests and ensure a high degree of accuracy.
Follow up with Line management on any outstanding tasks and process actions if required.
Possess strong PC skills with a working knowledge of Microsoft 365 and Remedy.
Competitive salary and benefits package.
Consultant, Employee Services Jobs
By Bell At Montreal, Quebec, Canada
Partner with Benefits Administrator (LifeWorks) to manage benefits extension following end of employment
Manage Transition Services email Inbox
Guidance to Human Resources & Labour Relation on Pension & Benefit criteria, eligibility and important impacts for various projects/initiatives
Manage SAP Transactions following end of employments
Knowledge of Payroll & Transactions
Strong organizational skills, self motivation, an ability to handle multiple demands by prioritizing
Fan Services Representative Jobs
By CareerBeacon At Saint John, New Brunswick, Canada
Possess a strong knowledge of Moosehead's brand portfolio, positionings, and tone-of-voice along with beer and brewery operations.
Manage the Moosehead Fan Services systems, troubleshooting tech issues and overseeing upgrades or user changes.
2-3 years' experience working in customer service or administration
Excellent and effective verbal and written communications skills
Provide exceptional service based on Moosehead's Fan Services WE CARE values to consistently going above and beyond to exceed fan expectations.
Action fan inquiries and complaints to the appropriate departments and owners to ensure conclusions are timely, consistent, and accurate.
Home Services Representative Jobs
By Victoria Lifeline At Winnipeg, Manitoba, Canada
Skills gained applicable to careers in communications, health care, education, social services and related fields.
Support & teach clients and caregivers how to use the service.
Install and service Lifeline equipment.
Collect and return client packages each shift.
Verify and complete client records and service agreements.
Provide feedback on appointments and follow organizational policies.
Support Services Representative Jobs
By UFA At Calgary, Alberta, Canada
Ensure Knowledge Articles are current and complete
3 – 5 years of customer service experience including 2 years of progressive experience working in a customer service center
Strong organizational and communication skills
Ability to manage confidential information
Provide customer support, monitor the queue, respond to queries, resolve and escalate issues
Build customer relationships by resolving customer issues or routing to the most appropriate Support Representative for further investigation and timely resolution
Manager, Employee Services Jobs
By Scotiabank At Scarborough, Ontario, Canada
Proven teamwork capabilities; strong relationship management and interpersonal skills
Strong project management, planning and organizational skills
People leadership skills including mentoring, training and day-to-day management of direct reports
Experience in managing staff and teams data management
Assesses HR Experience Officers performance against standards and expectations; track individual and team performance metrics
Post-secondary degree in Business or Human Resources or pursuing education in related field
Customer Services Representative Jobs
By Coast Capital Savings At Courtenay, British Columbia, Canada
Create a positive member experience by proactively taking ownership of resolving and preventing member banking issues
You are tech savvy and comfortable sharing your knowledge with your members.
Benefits that flex to the needs of you and your family.
Mortgage and auto financing benefits.
Continue to build a strong understanding of how Coast Capital Savings assists in providing financial well-being to our members
Play a detective’s role by keeping a watchful eye for counterfeit money and fraudulent activities
Dealer Services Representative Jobs
By AutoTrader.ca At Barrie, Ontario, Canada
-Reporting daily and weekly activity to management on assigned dealerships
Manage a territory of designated dealers conducting weekly capture / service visit.
- Advanced photography skills/ Intermediate Photoshop editing skills
- Experience with drone operation, video capture and editing are a plus.
-Competitive wages with medical and dental benefits from day 1.
-Working closely with automotive and non-automotive clients; staging and photographing their inventory.-
Employee Health Services Coordinator
By Canadian Blood Services At Dartmouth, Nova Scotia, Canada
Extensive knowledge and experience in disability case management, attendance, management, wellness programs and Employee Assistance programs.
You possess knowledge and experience with EDMP (Enhanced Disability Management Program; British Columbia)
A certificate in disability management from a recognized educational institution is preferred.
At least five years of experience in case management with significant experience in disability management, including mental health claims, is required.
An equivalent combination of education, training and experience may be considered.
Must possess excellent interpersonal skills combined with excellent judgment and decision-making abilities.
Employee Services Administrator Jobs
By Scotiabank At Toronto, Ontario, Canada
Ensures proper usage of knowledge management and case management systems to effectively respond to, document and monitor inquiries
Strong relationship management and interpersonal skills
Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge
Ensures positive and consistent experiences by striving for excellence in understanding client requests, streamlining service delivery and identifying next steps
Seeks opportunities to improve departmental processes and customer service by identifying service deficiencies, and recommending solutions to Manager, Employee Services, GHRSO
Prior experience in a service center or call center environment
Employee Service Representative Jobs
By City of Windsor At Windsor, Ontario, Canada
Responds to general benefit and pension enquiries; performs general office support such as back-up for Records Management Clerk, reception, and mail.
May assist with training new employees and timekeepers on the Workforce Management System.
Experience and knowledge with PeopleSoft is considered an asset;
Experience and knowledge with HCM/WFM systems is considered an asset.
Must have highly developed customer service and communication skills (written, verbal) with the ability to meet constant deadlines;
Must have strong analytical and proactive problem solving abilities while managing multiple priorities and superior attention to detail;
Representative, Benefits & Employee Information
By Fraser Health Authority At New Westminster, British Columbia, Canada
Provides information and direction to employees regarding benefit and pension plans.
Calculates, prepares and distributes benefit entitlement information and reports.
Working knowledge of applicable regulations, legislation and collective agreements.
Maintain employee record information in accordance with applicable policies, procedures, and regulations.
Responds to routine enquiries from Fraser Health staff and external organizations.
Researches and compiles statistics as required.
Account Representative, Employee Benefits
By HUB International Canada At Vancouver, British Columbia, Canada
Maintain agency management system (BenefitPoint)
3 + years’ experience delivering change management solutions; experience creating and implementing transformation in a consulting or industry change leadership role
Knowledge / Skills / Abilities
1-2 years administrative experience or equivalent combination of education & experience
Bachelor’s degree in business management, I/O psychology, or human resources; advanced degree highly desired
Are focused on learning and development to enhance your industry knowledge and expertise
Golf Services - Back Shop Employee
By Carleton Golf & Yacht Club At Manotick, Ontario, Canada
Lifting requirements: 25kg above head
Work requires the ability to understand and follow instructions normally acquired through a partial high school education
Customer service experience considered an asset
Perform various light maintenance tasks around the Golf Shop both inside and outdoors.
Clean assigned areas; sweep and mop floors; replenish linen supplies, dispose of garbage
Perform other related duties incidental to the work described herein.
Staffing Services Representative Jobs
By PeopleLift At Benton, Newfoundland and Labrador, Canada

Client Services Representative – Staffing Services The Client Services Representative, Staffing Services is charged with achieving the company’s overall objectives for client retention and ...

Are you looking for a job that will allow you to make a real difference in people's lives? We are looking for an Employee Services Representative to join our team and provide exceptional customer service to our employees. You will be responsible for responding to inquiries, resolving issues, and providing information on benefits and services. If you are passionate about helping others and have excellent communication skills, this could be the perfect job for you!

Overview An Employee Services Representative is responsible for providing customer service to employees and providing support to the Human Resources department. They are responsible for responding to employee inquiries, resolving employee issues, and providing information on employee benefits and policies. Detailed Job Description An Employee Services Representative is responsible for providing customer service to employees and providing support to the Human Resources department. They are responsible for responding to employee inquiries, resolving employee issues, providing information on employee benefits and policies, and assisting with onboarding and offboarding processes. They must be knowledgeable about the company’s policies and procedures, and must be able to provide accurate and timely information to employees. They must also be able to handle confidential information with discretion. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Knowledge of Human Resources policies and procedures
• Knowledge of employee benefits
• Ability to handle confidential information with discretion
• Ability to multitask and prioritize tasks
• Proficiency in Microsoft Office Suite
Job Qualifications
• Bachelor’s degree in Human Resources or related field
• At least two years of experience in Human Resources or customer service
• Knowledge of Human Resources policies and procedures
• Knowledge of employee benefits
• Ability to handle confidential information with discretion
Job Knowledge
• Knowledge of Human Resources policies and procedures
• Knowledge of employee benefits
• Knowledge of onboarding and offboarding processes
• Knowledge of customer service principles
Job Experience
• At least two years of experience in Human Resources or customer service
• Experience in providing customer service
• Experience in resolving employee issues
• Experience in providing information on employee benefits and policies
Job Responsibilities
• Respond to employee inquiries
• Resolve employee issues
• Provide information on employee benefits and policies
• Assist with onboarding and offboarding processes
• Maintain employee records
• Ensure compliance with Human Resources policies and procedures
• Handle confidential information with discretion