Emergency Response Manager Jobs in Manitoba

Minimum 4 years’ experience in People Management (direct report or cross-functional) in a multi-disciplinary environment

Provide practical insight and assist Technical Services relating to the Terminal System’s Asset Management Program

Possess a Post-Secondary degree or diploma in a related field or minimum 5 years of combined equivalent work experience and education

Working towards a professional designation in Facilities Management (BOMI, IFMA, PEMAC designation) is preferred

Support the Operational Performance Manager, negotiate with suppliers and contractors to build efficient service level agreements

Minimum 4 years’ experience working in a customer centric environment

Minimum 3 years’ people management experience

Own end-to-end management of the Complaints lifecycle; from complaints reporting, first response, analysis to resolution

Responsible for maintaining an updated centralized complaints repository that can be used for Senior Management and Board-level reporting

Own end-to-end management of Estates Processes: from Estates planning, notification of death, to Estate settlement

Responsible for maintaining an updated centralized Estates repository that can be used for Senior Management and Board-level reporting

Manage team of technical solutions associates; provide training, coaching and feedback; monitor throughput of tickets and complaints closed

Stay up to date with current adversary tactics and apply this knowledge to internal operational countermeasures.

Utilizing proven Incident Response skills including host/network forensics, log analysis, timeline correlation;

Conduct monitoring, and in some cases lead in-depth analysis of Security Operations Center (SOC) oriented alerts.

Update and maintain a repository of self created security alerting rules.

Brief peers and above on current Threat Response themes derived from the SOC.

Participate, and in some cases lead long term security operation projects with peers.

Sound knowledge of risk management and best practice related to patient and staff safety and continuous quality improvement.

Knowledge of scheduling and staffing principles and experience with staffing.

Sound labour and employee relations skills - experience in a unionized environment.

Strong leadership skills including demonstrated ability to work independently, leveraging stakeholders to make effective decisions and support patients and staff.

Demonstrated superior problem solving, analytical and critical thinking skills.

Broad knowledge of patient care population service challenges and program/ service research.