Emergency Response Manager Jobs in Quebec

Strong knowledge of IT Service Management Practices.

Oversee and maintain the incident management process.

2 to 4 years of demonstrated ability working in IT service management, or a similar role.

Experience working with IT monitoring systems and software such as Grafana, Zabbix, etc.

Excellent written communication skills, able to distill complex technology scenarios into clear and easy-to-understand decisions, actions and consequences.

Technical knowledge of supporting systems built in Linux/Unix operating systems, Cloud (public and private) environments and technologies.

Exceptional time management and multi-tasking skills with the ability to prioritize tasks and work within established deadlines and time constraints

Conduct code reviews and implement proper change management procedures

Knowledge of leading practices, benchmarking, peer company environments and prior experience relevant to industry-specific business and technology functions

Lead Functional Design approval and Change Management processes

Manage, mentor, educate, and coach the Kinaxis Rapid Response development team on good development practices and career performance

Manage day-to-day activities of the development team

A minimum of four years of relevant experience required to include a minimum of two years emergency management or continuity experience.

Experience with program management is required.

Certified Emergency Manager or comparable state emergency management certification is preferred.

Develop, facilitate and evaluate emergency management and continuity exercises for both the Systemwide Emergency Support Team and campus EOC teams.

Manage and facilitate systemwide emergency management and continuity training courses and webinars.

Experience with higher education institutions preferred.