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Educational Technology Support Specialist Jobs in Ontario

Digital Technology Support Specialist
By London Machinery Inc. At London, Ontario, Canada
Provide general IT support to staff and diagnose and troubleshoot technical issues as required, including remote troubleshooting for US users
Assist with requirements gathering for establishing new licensing and service agreements
Attention to detail, problem solving, and decision making skills
Hands-on experience installing and configuring networks or servers
Experience working independently and taking initiative
Experience with any of the following applications: Oracle JDE (or other equivalent ERP), SQL Server, SolidWorks, M365 including SharePoint
Mobile Technology Support Specialist
By Kontingence Recruitment At Mississauga, Ontario, Canada
Proficient with using Zendesk and Atlassian Jira service request and issue management
Proactively maintain and increase the team’s technical knowledge of mobile device support
Work alongside IT Helpdesk Manager to identify and recommend team learning opportunities
Proven analytical and problem-solving abilities for end user mobile technology support
A self-starter, a passion for IT, with exceptional customer service skills
Exceptional written, oral, and interpersonal skills