Business Technology Support Specialist (Contract)
By Questrade Financial Group At North York, Ontario, Canada
Champion the Change Management process, encompassing all changes in Questrade’s Technology Group
Investigate and triage tickets through Jira Service Management
Experience and knowledge of IT Governance, Risk and Compliance processes and tools.
Experience in various IT risk analysis and assessments
Strong analytical and problem-solving skills
Strong interpersonal and collaborative problem-solving skills
Technology Support Specialist (1 Year Contract)
By JOEY Restaurant Group At Toronto, Ontario, Canada
Ensure timely recording, tracking, escalation and resolution of end-user technical problems and requirements received via telephone, e-mail, or support ticket
Previous restaurant/hospitality experience a major asset
Solid problem solving and troubleshooting skills coupled with a desire to learn
Excellent written and verbal communications skills
Experience with Micros RES or Simphony POS platforms an asset
Knowledge of Apple OS X and iOS devices an asset