East Customer Care Generalist Jobs

2 to 3 years related administrative experience.

Minimum 6 months scheduling experience.

Experience in Email and computerized calendars (GroupWise) required.

Experience in healthcare would be an asset.

Experience with mail distribution, photocopying and faxing.

Formal training in applied office skills required.

Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment

Case management experience or recent related community experience

2+ years of recent experience in community health or a related field

Knowledge of the health care delivery system and community resources

Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills

Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics

Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment

Case management experience or recent related community experience

2+ years of recent experience in community health or a related field

Knowledge of the health care delivery system and community resources

Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills

Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics

Minimum of one year current medical/surgical experience required.

Graduate of an approved Registered Nursing education program required.

Cardiopulmonary Resuscitation (CPR) Training requirements for this position shall be in accordance with WRHA policy.

Nursing care knowledge related to clinical area.

Roles and responsibilities of members of the healthcare team.

Demonstrated effective oral and written communication skills.

Provincial Certification with Department of Health and Wellness

Candidates are required to submit their certification and be registered and active with the CCA Registry. How-to-Sign-Up-for-the-CCA-Registry.pdf (nsccaprod.wpenginepowered.com)

Current Basic Life Support Certification

Communicates effectively both verbally and in writing

Competencies in other languages an asset, French preferred

Long Assignment Full-time (100% FTE); 75 Hours Bi-weekly

Other Skills, Abilities & Requirements

Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System.

Network through local contacts, association membership, conferences, educational institution, social media and active employees

Extend offers and negotiate (where appropriate) in alignment with the branch needs.

Participate in ongoing internal and/or external continuing education activities.

Facilitate the process to post vacancies in online venues, organizations and other venues as deemed appropriate.

Minimum of one year current medical/surgical experience required.

Graduate of an approved Registered Nursing education program required.

Cardiopulmonary Resuscitation (CPR) Training requirements for this position shall be in accordance with WRHA policy.

Nursing care knowledge related to clinical area.

Roles and responsibilities of members of the healthcare team.

Demonstrated effective oral and written communication skills.

Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment

Case management experience or recent related community experience

2+ years of recent experience in community health or a related field

Knowledge of the health care delivery system and community resources

Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills

Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics

I am hiring 2 Customer Service Team Managers (1 for Eastern Canada and 1 for Western Canada)

As Cansel’s Customer Service Manager, you will be responsible for the following areas within Westernregion of Canada:

·Knowledge of our products, services and procedures

·Knowledge of our computer information systems such as SAP, Salesforce, Microsoft Word, and Excel

·Strong interpersonal communication and skills

·Focusing on the people on your team:

Must have excellent attention to detail, time management and organizational skills.

Must have good customer service and time management skills.

Knowledge / Skills / Abilities

Supports Recalls Communication Management, as needed.

Maintain current knowledge of business processes within divisions and distribution centers to assist District Sales Representatives and customers

Ability to perform 10-key data entry

Must have excellent attention to detail, time management and organizational skills.

Must have good customer service and time management skills.

Knowledge / Skills / Abilities

Supports Recalls Communication Management, as needed.

Medical, Dental, Prescription Drug, and EFAP Benefits after 30 days of employment

Maintain current knowledge of business processes within divisions and distribution centers to assist District Sales Representatives and customers