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Director Global It Service Management Jobs in Quebec

Sr. Director, Global Talent Management
By DGTM.LLC At Canada
Strong knowledge and experience with global HR Processes and Policies
Strong written and verbal communication skills.
Exceptional organization skills and demonstrated ability to take initiative.
Excellent presentation skills. Ability to synthesize information and present to audiences at all levels.
Exposure to HR legal requirements in countries other than the USA
Coach and mentor, the Executive and Senior Leaders.
Global It Infrastructure Leader/Director
By Mattr At Greater Calgary Metropolitan Area, Canada
Superior business acumen, planning/organizing, strategic thinking, team management, communication and presentation skills
Well versed in change management and communications experience (ADKAR)
6 – 10 years’ demonstrated managerial/leadership experience of a function with a focus on professionalism, teamwork, development and business impact
Manage by the numbers and proactively pass this discipline to your team
Support business case and IRR analysis for all projects, initiatives and spend; manage balance between internal and external resources
Manage critical vendor relationships in conjunction with IT Procurement Manger for required to deliver infrastructure programs and service levels
Director, Global Service Management / Le Directeur, Gestion Mondiale Des Services
By Alcoa At Montreal, Quebec, Canada
Project management skills including estimating and tracking (Working Knowledge)
General business management skills including cost management (Expert)
Experience in management of multiple ITAS functions or organizational teams (usually requires over 5 years’ leadership)
Supervise asset lease management activities including ordering, refresh, termination and return process for all leased computing equipment leveraging the ServiceNow application.
Coordinate fleet management activities including invoice management, validation, and payment processing.
Provide ad hoc project consulting, coordination, and management.
Director, It Jobs
By Sika At Pointe-Claire, Quebec, Canada
Strong knowledge of project management principles.
Excellent organizational, time management and priority management skills.
Manage vendor relationships, negotiate contracts, and oversea service level agreements to ensure optimal delivery of IT services.
Experience in multi-site manufacturing environments within a global company.
Knowledge of IT infrastructure, systems, and security, including hardware, software, networking, and cloud technologies.
Strong interpersonal skills and ability to effectively communicate with teams across the entire organization.
Category Lead - It Service Management (Service Now)
By Bramwith Consulting At Canada
Category Lead - IT Service Management (Service Now)
Category Lead - IT Service Management (Service Now),
Manage key strategic relationships within Service Now
Strong Procurement experience within ITSM (Service Now, Broadcom, Atlassian etc.)
Expert knowledge in Software Procurement
Work collaboratively in a matrix structure alongside the wider IT Procurement function and other categories such as Legal and HR
Director Global Talent Management- En
By Previan At Québec, Quebec, Canada
Experience in HR project and change management is essential;
Organizational and project management skills;
Strategically support the BUs in developing the culture, processes, tools, and systems (HCM) related to talent management across all business units;
Participate in organizational strategic planning as it relates to areas of Talent Management;
Implement assessment mechanisms to measure effectiveness of our talent management practices (i.e. KPIs, Succession Planning, Hi Potential Development, etc.);
Partner with Previan People and Culture team to ensure Talent Management System effectively meets evolving needs;

Are you an experienced IT Service Management professional looking for an exciting new challenge? We are looking for a Director of Global IT Service Management to join our team and lead our IT Service Management initiatives. You will be responsible for developing and implementing strategies to ensure the highest quality of service delivery across our global IT infrastructure. You will also be responsible for driving process improvement initiatives and managing the day-to-day operations of the IT Service Management team. If you have a passion for technology and a commitment to delivering exceptional customer service, then this is the job for you!

An overview of a Director Global It Service Management job typically involves managing and overseeing the global IT service management operations of an organization. This includes developing and implementing strategies, processes, and procedures to ensure that IT services are delivered in a timely and cost-effective manner. The Director is also responsible for managing the IT service team, ensuring that they are properly trained and equipped to meet the needs of the organization. Additionally, the Director will be responsible for monitoring and evaluating the performance of the IT service team, as well as ensuring that the organization's IT service management policies and procedures are up to date and in compliance with industry standards. In order to become a Director Global It Service Management, one must typically possess a bachelor's degree in a related field, such as computer science, information technology, or business administration. Additionally, experience in IT service management is highly desirable. It is also important to have strong leadership, communication, and problem-solving skills. The skills required for a Director Global It Service Management job include strong leadership, communication, and problem-solving skills. Additionally, the Director should have a deep understanding of IT service management principles and processes, as well as experience in developing and implementing strategies, processes, and procedures. The knowledge required for a Director Global It Service Management job includes an understanding of IT service management principles and processes, as well as experience in developing and implementing strategies, processes, and procedures. Additionally, the Director should have a deep understanding of IT service management best practices and industry standards. The responsibilities of a Director Global It Service Management job include developing and implementing strategies, processes, and procedures to ensure that IT services are delivered in a timely and cost-effective manner. Additionally, the Director is responsible for managing the IT service team, ensuring that they are properly trained and equipped to meet the needs of the organization. The Director is also responsible for monitoring and evaluating the performance of the IT service team, as well as ensuring that the organization's IT service management policies and procedures are up to date and in compliance with industry standards. The experience required for a Director Global It Service Management job typically includes a minimum of five years of experience in IT service management. Additionally, the Director should have experience in developing and implementing strategies, processes, and procedures. The qualifications required for a Director Global It Service Management job typically include a bachelor's degree in a related field, such as computer science, information technology, or business administration. Additionally, experience in IT service management is highly desirable. The education required for a Director Global It Service Management job typically includes a bachelor's degree in a related field, such as computer science, information technology, or business administration. Additionally, experience in IT service management is highly desirable. Tools that help Director Global It Service Management work better include project management software, customer relationship management software, and IT service management software. Additionally, the Director should have a deep understanding of IT service management best practices and industry standards. Good tips to help Director Global It Service Management do more effectively include staying organized, setting clear goals and objectives, and staying up to date on industry trends. Additionally, the Director should ensure that the IT service team is properly trained and equipped to meet the needs of the organization.

Common Director Global It Service Management interview questions include:

• What experience do you have in IT service management?
• How would you develop and implement strategies, processes, and procedures to ensure that IT services are delivered in a timely and cost-effective manner?
• What is your experience in managing and overseeing the global IT service management operations of an organization?
• How would you ensure that the organization's IT service management policies and procedures are up to date and in compliance with industry standards?
• What do you consider to be the most important skills for a Director Global It Service Management?