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Customer Success Coach Jobs

Customer Success Associate Jobs
By iboss At Canada
Provide feedback to product management, engineering, and R&D teams
Work with team leads and management to bubble up recurring issues or opportunities for product or process improvements.
Manage and prioritize assigned portfolio of customers to ensure each customer is successful and satisfied
Act as the customer’s go-to iboss subject matter expert when they are planning changes or enabling new capabilities
Excellent communication skills both verbal and written
Experience designing and supporting multilayer IP networks; routing and switching
Customer Success Associate Jobs
By Trackunit At London, Ontario, Canada
Project Management: Strong analytical thinking, perseverance, and patience
Customer Success: Ensure that the customer experience runs smoothly by executing allocated customer playbooks on onboarding, adoption and engagement
Experience: 1+ years of experience in a customer-facing role
Education: You have completed your bachelors degree in engineering, science, communication or similar domain
Interpersonal Skills: Excellent relationship-building and interpersonal skills with the ability to be thoughtful and attentive
Being Proactive: Follow up on risks and issues and ensure proper stakeholder communication, internally and externally
Family Success Coach-Bridge Jobs
By ALLIANCE DOOR PRODUCTS At Abbotsford, British Columbia, Canada
Door shop experience/knowledge of door components and assembling techniques, preferred
2 years' work experience in a social service related field.
Associate's degree is required. Bachelor's degree in Social Work, Human and Family Studies, or related field preferred.
Extended medical, dental, and vision plan
Registered Retirement Savings Plan (RRSP)
Safety Footwear Reimbursement Policy ($150 every 2 years)
Student Success & Retention Coach - Regular Part Time
By Mohawk College At Hamilton, Ontario, Canada
Minimum of 2 years of practical experience advising or coaching students, preferably in a post-secondary educational setting
Support - Identifying barriers to student’s success and offering the student choices/options that will assist them in overcoming these barriers
A 3-year post-secondary diploma/degree and/or a certificate, diploma or professional designation in: Education, Student Affairs/Services, or Counseling Techniques, Professional Coaching Designation.
Language Proficiency – Strong communication and writing skills;
Team-Oriented - Demonstrated intrapersonal skills and an ability to work effectively in a team environment is essential;
Coaching - Coaching students via individual, group, online, social media, and presentation formats;
Student Success Coach, Indigenous [New Brunswick Community College (Nbcc)]
By CareerBeacon At Woodstock, New Brunswick, Canada
Maintaining up to date learner files and program data for the purpose of effective case management and monthly reporting.
Minimum 2 years' experience delivering projects or programming to equity deserving populations, preferably within an educational setting.
Demonstrated experience with assessment of barriers, learner advising, coaching or motivational interviewing skills would be considered an asset.
Developing relationships, hosting, and honoring Elders and Knowledge Keepers as part of the Elder Resource Program.
Knowledge of Indigenous cultures, communities, customs, practices and languages is considered an asset.
Demonstrated experience advising and counselling learners and making effective referrals including during times of crisis and/or distress.
Vp Customer Success Jobs
By LHH Knightsbridge At Toronto, Ontario, Canada
Lead and manage a team of 6-8 customer success professionals.
Answering strategic questions that have been escalated by our Customer Success Managers and/or support channels.
5+ years of experience in working in a customer success role, ideally within a SaaS company.
3+ years of experience in managing a team of at least 3 direct reports.
You love speaking to customers and understanding and solving their problems and have excellent verbal and written communication skills.
Communications Skills: you can communicate ideas orally and in writing.
Customer Success Superstar Jobs
By Dogs Naturally Magazine At Ontario, Canada
3 years experience in customer service
Experience with email ticketing systems, such as Gorgias
Experience with eCommerce platforms, such as Shopify
The ability to track commonly asked questions and help create a knowledge base
Help our customers with any questions or issues
Make modifications to their accounts and purchases in our CMS
Customer Success Jobs
By Lever Middleware Test Company 2 At Toronto, Ontario, Canada

Lever builds modern recruiting software for teams to source, interview, and hire top talent. Our team strives to set a new bar for enterprise software with modern, well-designed, real-time apps. We ...

Customer Support Coach, Trainerize
By ABC Fitness At Ontario, Canada
Trial Support: You'll help customers navigate our free trial and coach them on how Trainerize can benefit their business.
Mastering Trainerize: You'll become an expert on our platform and have opportunities to share your knowledge with the team.
Experience with ZenDesk, Hubspot, and Slack
Parental & Pawternity Leave – we offer leave for when your family grows by two feet or four paws!
And more! – so many benefits we couldn’t even fit them all here!
Customer Support: You'll respond to customer inquiries using our playbooks and help them solve challenges related to our platform.

Are you passionate about helping customers succeed? We are looking for an experienced Customer Success Coach to join our team and help our customers reach their goals! As a Customer Success Coach, you will be responsible for providing personalized support to our customers and helping them get the most out of our products and services. If you have a passion for customer success and are looking for an exciting opportunity to make an impact, this could be the perfect job for you!

Overview:

A Customer Success Coach is responsible for providing exceptional customer service and support to customers. They are the primary point of contact for customers and are responsible for ensuring customer satisfaction and loyalty. They are also responsible for helping customers understand the products and services they are using, and for providing guidance and advice on how to best use them.

Detailed Job Description:

A Customer Success Coach is responsible for providing exceptional customer service and support to customers. They are the primary point of contact for customers and are responsible for ensuring customer satisfaction and loyalty. They are also responsible for helping customers understand the products and services they are using, and for providing guidance and advice on how to best use them. They must be able to troubleshoot customer issues and provide solutions in a timely manner. They must also be able to identify customer needs and provide appropriate solutions.

What is Customer Success Coach Job Skills Required?

• Excellent customer service and communication skills
• Ability to troubleshoot customer issues and provide solutions
• Ability to identify customer needs and provide appropriate solutions
• Knowledge of customer service principles and practices
• Knowledge of product and services
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Ability to work in a fast-paced environment

What is Customer Success Coach Job Qualifications?

• Bachelor’s degree in a related field
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of product and services
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Ability to work in a fast-paced environment

What is Customer Success Coach Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of product and services
• Knowledge of customer service software and systems
• Knowledge of customer service best practices

What is Customer Success Coach Job Experience?

• Previous customer service experience
• Previous experience in a customer success role
• Experience in a customer-facing role

What is Customer Success Coach Job Responsibilities?

• Provide exceptional customer service and support to customers
• Identify customer needs and provide appropriate solutions
• Troubleshoot customer issues and provide solutions in a timely manner
• Assist customers in understanding the products and services they are using
• Monitor customer satisfaction and loyalty
• Respond to customer inquiries in a timely manner
• Follow up with customers to ensure their satisfaction
• Maintain customer records and update customer information as needed