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Customer Services Officer Jobs in Ontario

Customer Service Officer Jobs
By PrimeFX At Mississauga, Ontario, Canada

Position: Customer Service Representative Job role We are one of Canada’s leading Foreign Currency Exchange companies. We are seeking an individual for the position of Customer Services Representative ...

Animal Services Officer Jobs
By Guelph Humane Society (GHS) At Guelph, Ontario, Canada
Strong time management skills; ability to meet deadlines, re-prioritize competing demands, work with frequent interruptions
Provide accurate, knowledgeable, and friendly service to the public
Participate in outreach activities within the community to provide education and public relations
Post-secondary education in a related discipline (e.g., Animal Sciences, Animal Care, Law & Security)
Related experience in animal care and/or law enforcement an asset.
Knowledge of the City of Guelph, Township of Centre-Wellington, and Township of Guelph-Eramosa would be an asset
Business Services Officer Jobs
By National Research Council Canada / Conseil national de recherches Canada At St John’s, Newfoundland and Labrador, Canada
Ensures that updates on all assigned opportunities are entered in NRC’s Client Relationship Management system on a timely basis.
Experience working with multiple stakeholders such as clients, Program Leaders, Researchers and Technical Officers, Finance Officers etc.
Management services - Conceptual and analytical ability (Level 3)
Management services - Organizational and environmental awareness (Level 3)
Management services - Partnering (Level 2)
Management services - Results orientation (Level 3)
Customer Services Executive Jobs
By Le Boat At Smiths Falls, Ontario, Canada
Skills, Experience, Knowledge, Qualifications And Training
Manage the flow of customers
Customer Experience 2023 bonus (5% of annual salary in proportion to time spent)
Set up extras: barbecues, bikes, planchas, parasols, etc.
Participate in any other task directly or indirectly related to the base of operations
What You Will Be Doing
Customer Service Officer Jobs
By WDEA Works At Hamilton, Ontario, Canada
They’re innovative in organising work including time-management, priority tasking and problem solving.
They have solid administration skills, computer literate and have a strong attention to detail.
They have great customer service skills and have a motivating personality to inspire participants to find work.
In Return For Your Valued Contribution, We Offer
Ongoing training and professional development
Family-friendly organisational culture with true work-life balance
Customer Service Officer – Better Jobs Ontario & Wsib
By Durham College At Oshawa, Ontario, Canada
Strong organizational and time management skills in planning, executing, and completing tasks
Participate in the development of strategic enrolment management initiatives
Initiates professional communications with applicants to resolve outstanding admission requirements (PR card, transcripts, admission-related supporting documents)
Excellent oral and interpersonal skills when dealing with the public. Superior writing ability, creative, and excellent organizational and problem-solving skills.
Experience in an academic environment would be an asset
Knowledge of post-secondary programs is an asset

Are you looking for an exciting opportunity to provide exceptional customer service? We are currently seeking a Customer Services Officer to join our team! As a Customer Services Officer, you will be responsible for providing excellent customer service to our clients and helping them with their inquiries. If you have a passion for customer service and are looking for a rewarding career, this could be the perfect job for you!

Overview:

Customer Service Officers are responsible for providing excellent customer service to customers, responding to inquiries, resolving customer complaints, and providing information about products and services. They must be knowledgeable about the company’s products and services, and be able to effectively communicate with customers.

How To Become an Customer Services Officer:

To become a Customer Service Officer, you will need to have a high school diploma or equivalent. You may also need to have experience in customer service or a related field. Additionally, you will need to have strong communication and problem-solving skills.

Customer Services Officer Skills:

• Excellent customer service skills
• Strong communication skills
• Problem-solving skills
• Knowledge of the company’s products and services
• Ability to work in a fast-paced environment
• Ability to multi-task
• Ability to handle customer complaints
• Knowledge of computer systems and software

What is Customer Services Officer Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of the company’s products and services
• Knowledge of relevant computer systems and software
• Knowledge of customer service policies and procedures
• Knowledge of applicable laws and regulations

What is Customer Services Officer Responsibilities?

• Responding to customer inquiries and complaints
• Providing information about products and services
• Resolving customer complaints
• Processing customer orders
• Updating customer information in the system
• Maintaining customer records
• Assisting with sales and marketing initiatives

What is Customer Services Officer Experience?

• Previous experience in customer service or a related field
• Experience with customer service software
• Experience with sales and marketing initiatives

What is Customer Services Officer Qualifications?

• High school diploma or equivalent
• Relevant certifications or qualifications
• Ability to pass a background check

Customer Services Officer Education:

• High school diploma or equivalent
• Relevant certifications or qualifications
• Bachelor’s degree in business, marketing, or a related field

Tools to Help Customer Services Officer Work Better:

• Customer service software
• CRM software
• Live chat software
• Knowledge management software
• Automation software

Good Tips to Help Customer Services Officer Do More Effectively:

• Listen to customers and be empathetic
• Ask questions to better understand customer needs
• Provide accurate information
• Follow up with customers to ensure satisfaction
• Stay up to date on company products and services
• Use positive language and be polite

Common Customer Services Officer Interview Questions:

• What experience do you have in customer service?
• How do you handle difficult customer situations?
• What do you think makes a successful customer service representative?
• How do you stay up to date on company products and services?
• What do you think are the most important qualities for a customer service representative?