Customer Service Representative – Service Jobs in Winnipeg, Manitoba

You’ll get to work with a variety of people in-person, by phone and emails wowing them with your communication skills

You’re quick on the computer and like data entry, report production and working with a variety of systems

You’re cool as a cucumber and like to manage different types of situations.

Knowledge of logistics software or transport management systems.

Excellent organizational and time-management skills.

2 years of transportation experience and work experience as a Logistics coordinator / Dispatcher or similar role is an asset.

Strong computer literacy skills: proficiency in Excel, Word, and Zoom applications.

Opportunity for growth and development through training and courses.

State-of-the-art amenities at our eco-friendly Home Office.

Thinking quickly and offering suggestions

Opportunities for fast career advancement

Years of service Recognition program

Supporting temporary workers through PNP (some conditions may apply)

Performing at a quick pace while having fun

Working as part of a team to accomplish daily goals

Have accurate typing skills and a strong knowledge of PC software programs (particularly Microsoft office, Word and Excel)

Highly effective listening skills to ascertain customers' needs, and determine appropriate action required for resolution

Excellent verbal and written communication skills for explaining complex issues to customers

Have the ability to work on a variety of tasks, with strong organizational skills

Possess good customer service skills

Technical savvy / must have strong computer skills and able to work with multiple screens

Complying with JELD-WEN EH&S requirements, legal requirements including policies,

Any other tasks requested by business unit managers (Group Managers)

Good written and oral communication skills

Desire to provide the best possible experience for our customers.

Well organized and excellent planning skills

General product knowledge of windows and doors

Medical, Dental and Vision insurance benefits (Full Time positions only)

Some Of Your Responsibilities Will Include

Great growth opportunities - we are a dynamic and growing company

Following 120 days of active employment, you will be eligible for a .50 cent increase.

401(k) with generous employer match

A sparkling clean work environment (where we all pitch in to keep the club pristine!)

Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email

Managecollections activities for all past due financial accounts

You bring some experience in a customer-facing environment

No experience, but looking for a career opportunity?

Monthly, quarterly, and semi-annual incentive plans

RRSP and Employee Share Purchase Plan matching

Thinking quickly and offering suggestions

Willingness to learn and have fun Requirements:

Medical, Vision, Dental, & Life Insurance/long term Disability

Opportunities for fast career advancement

Years of service Recognition program

Performing at a quick pace while having fun

Willingness to learn and have fun Requirements:

Performing at a quick pace while having fun

Working both independently, as part of a team to accomplish daily goals

Coming up with great ideas to solve problems

Performs all duties with minimal supervision. Great if you have:

Motivation to advance in your career!

Thinking quickly and offering suggestions

Opportunities for fast career advancement

Years of service Recognition program

Supporting temporary workers through PNP (some conditions may apply)

Performing at a quick pace while having fun

Working as part of a team to accomplish daily goals

DEC (college diploma) in administration and/or operations management or equivalent experience

Solve any issues, manage complaints and inquiries, escalate to your supervisor or inform stakeholders when necessary

Coordinate inventory status, delivery dates and other specific material order or supply requirements

Manage backorder processing, in accordance with guidelines

5 to 10 years of relevant experience in a manufacturing sector

Customer-centric approach and excellent communication and listening skills

Have proven customer service skills through work or community involvement

Have strong technical skills and the ability to promote digital and self-service banking options to our customers

Internal training to support your career growth and enhance your skills

A competitive compensation and benefits package

Taking a proactive approach to discovering our customer's needs and listening to understand what they are asking for

Processing day to day transactions

Assist where required with the blocking of areas or parking spaces as per the requirements of the property manager

Changes may be made to this schedule are subject to operational requirements.

Ensure positive experiences for all REEF partners and clients

Work effectively as a team with your Area Manager and Co-Workers

Excellent communication and interpersonal skills

Hands on working knowledge of parking equipment and related software

Assist where required with the blocking of areas or parking spaces as per the requirements of the property manager

Changes may be made to this schedule are subject to operational requirements.

Ensure positive experiences for all REEF partners and clients

Work effectively as a team with your Area Manager and Co-Workers

Excellent communication and interpersonal skills

Hands on working knowledge of parking equipment and related software

Basic knowledge in Customer Relations Management program

Provide customer support regarding products, services, policies and resolve complaints with minimal management assistance

Participate on project teams, driving integrated services and case management

Basic Knowledge in PC skills (Excel, PowerPoint, Word, Web-interface)

Develop and maintain working knowledge of customer needs/issues and industry trends

Possesses well developed Customer Service Representative skills and depth of capability in several areas based on each stores’ needs

Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.

Knowledge and experience using relevant systems and technology Good.

Knowledge of the risk and regulatory requirements of the business Good.

May function as a problem-solving resource for more junior staff, referring non-routine issues to more senior team members and/or manager.

Provides accurate, consistent, knowledgeable responses to stakeholder questions and requests.

Broader work or accountabilities may be assigned as needed.

Assist where required with the blocking of areas or parking spaces as per the requirements of the property manager

Changes may be made to this schedule is subject to operational requirements.

Ensure positive experiences for all REEF partners and clients

Work effectively as a team with your Area Manager and Co-Workers

Excellent communication and interpersonal skills

Hands on working knowledge of parking equipment and related software

Assist where required with the blocking of areas or parking spaces as per the requirements of the property manager

Changes may be made to this schedule is subject to operational requirements.

Ensure positive experiences for all REEF partners and clients

Work effectively as a team with your Area Manager and Co-Workers

Excellent communication and interpersonal skills

Hands on working knowledge of parking equipment and related software

Assist where required with the blocking of areas or parking spaces as per the requirements of the property manager

Changes may be made to this schedule are subject to operational requirements.

Ensure positive experiences for all REEF partners and clients

Work effectively as a team with your Area Manager and Co-Workers

Excellent communication and interpersonal skills

Hands on working knowledge of parking equipment and related software