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It Customer Service Professional Jobs

Customer Service Professional Iii: A Levels
By LanceSoft, Inc. At Halifax, Nova Scotia, Canada
Seeking candidates with a minimum 1 Year of work experience in a call center environment.
Must be fluent in English This job req is for the Group Benefits department.
Halifax, NS ( only local)
This position has a mandatory hybrid working arrangement - 2 days in office, Tuesday and Wednesday.
This job req is only for 2727 Joseph Howe Drive, Halifax, Nova Scotia
No weekends! Minimum 3 weeks advance notice regarding assigned work shifts.
Customer Service Professional Jobs
By Manulife At Greater Toronto Area, Canada
Post-secondary education with industry certification is preferred or equivalent work experience
Assist customers with the completion of appropriate forms and other policy requirements.
Maintaining procedural expertise, broad knowledge and keeping current with our systems and products in our rapidly changing environment.
You obsess about customers, listen, engage, and act for their benefit.
Customer service focus and skills
Work experience in contact center is necessary.
Customer Service Sales Professional
By IDXEM At Toronto, Ontario, Canada
Manage the existing customer base, create new sales leads, and maximize both audiences for cross-selling and up-selling opportunities
Meet sales revenue goals while executing direct customer service and customer acquisition campaigns
Tailor customer service recommendations and sales presentations to the wants and needs of the customer
Represent our firm with the highest level of integrity at all times, whether communicating with clients, customers, or our team
Exceptional customer relations and sales support
Quick Learner with an unmatched work ethic
Customer Service Professional Iii
By Compunnel Inc. At Halifax, Nova Scotia, Canada

Seeking candidates with a minimum 6 months work experience in a call center environment.

Senior It Professional Jobs
By ENKON Information Systems Ltd. At Victoria, British Columbia, Canada
5+ years of experience in a related field, preferably in database management.
Multi-tasking and time-management skills, with the ability to prioritize tasks.
Manage in-house Information Systems, SOC 2 type 2 compliance and provide oversite of 1 inhouse and 3 remote data centers.
Generate reports for system performance for management.
Lead in-house and in some cases remote employees and monitor their performance.
Experience in information technology space and solving various software and hardware problems.
L3 It Support Professional (Fortinet)
By Altis Technology At Canada
Perform other duties as assigned by management
5+ years of relevant experience (preferably in a managed IT services (MSP) environment)
Offer level 3 technical support at the desktop, server, and network levels, including installation, upgrading, troubleshooting, and replacement
Monitor and manage the central ticketing system, ensuring timely resolution of issues
Perform onsite and remote troubleshooting of hardware, software, and networking issues for various clients
Strong research skills for a wide range of computing tech support issues
It Systems Support Professional
By Jolera Inc. At Toronto, Ontario, Canada
Experience with using Endpoint management solutions such as JAMF, SCCM, MBAM etc.
Assist with account management activities.
Escalate high-profile issues to the Service Desk Manager for appropriate handling and routing.
React to onsite outage scenarios as necessary or as assigned by the Service Desk Manager/Field Services Manager.
Go on-site to support customers or projects that can’t be performed remotely as well as routine maintenance.
Responsible for on-call/as-needed support for remote locations.
Customer Service, Safety & Security Professional
By Otter Co-op At Aldergrove, British Columbia, Canada
Able to perform physical job duties with some lifting and carrying up to 50 lbs. and stand for majority of shift.
Previous guest service and loss prevention experience, preferably in a retail environment is an asset.
Must be committed to CUSTOMER SERVICE. This is not a regular security position.
Must be committed to a SAFE working environment.
Must be able to gather information and communicate clearly via phone, in person and through written reports.
Must be able to enter reports in the company online reporting system in a timely, accurate and detailed manner.
Customer Service Professional Jobs
By CORE Resources At Halifax, Nova Scotia, Canada
A continuous learner.Willing to learn new applications, products and services and stay up to date with knowledge articles.
A solution driven mindset, problem solving and decision-making skills.
Previous customer service experience in a contact center, retail environment or service industry.
Previous experience in a contact center environment would be considered a tremendous asset.
We are committed to delivering an outstanding client experience, as our customer-centric focus is a critical pillar of our business strategy.
We demonstrate our competitive advantage by leveraging our global scale, our global capabilities,and our local market focus.

Are you passionate about providing excellent customer service? Join our team and help us create an outstanding customer experience! We are looking for a Customer Service Professional to join our team and help us deliver exceptional service to our customers.

What is It Customer Service Professional Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to handle customer inquiries and complaints in a professional manner
• Ability to multitask and prioritize tasks
• Knowledge of customer service principles and practices
• Proficiency in computer applications such as Microsoft Office
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment

What is It Customer Service Professional Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Certification in customer service or related field (preferred)

What is It Customer Service Professional Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is It Customer Service Professional Experience?

• Previous customer service experience
• Experience in a call center or other customer service environment

What is It Customer Service Professional Responsibilities?

• Respond to customer inquiries and complaints in a timely and professional manner
• Provide accurate information about products and services
• Process orders, forms, applications, and requests
• Handle customer complaints and provide appropriate solutions
• Follow up with customers to ensure their satisfaction
• Identify and escalate priority issues
• Document customer service actions and discussions
• Follow up on customer interactions