Customer Service Order Management Representative Jobs in Ontario

- All standard benefits and many more

- Previous order desk and customer service experience

- Detail-oriented and accurate in handling data entry

- Excellent customer service skills with a friendly and approachable demeanor

- Respond to customer inquiries, explaining sales offers and promotions, and resolving customer issues

- Maintain accurate records and perform data entry efficiently

Adaptable and time management skills

Salary: $45000-50,000 annually, depending on experience

Basic knowledge of reading manufacturers drawings and various mathematical measurements (radius/diameters) is an asset

Excellent organizational and multi-tasking skills with attention to detail

Strong communication and interpersonal skills

Strong computer skills in MS Office Suite and Outlook

Process daily orders in a timely manner

Prepare shipping in a timely manner

Track, measure and report status of orders

Prepare labels, packaging slips bill of landing etc.

Process all invoices & credit card payments

Communicate with customers, sales reps, and brand management for the release of merchandise

Work with vendor compliance to understand and interpret customer requirements

Understand and utilize a wide variety of EDI functions to meet each customer's EDI requirements

Support Sales department and perform other duties as assigned by the manager

Minimum 2 years of customer service experience

College degree in a related field or equivalent work experience