Customer Service Operations Manager Jobs in Prince Edward Island
Customer Service Department Manager
By Kent Building Supplies
At Mount Pearl, Newfoundland and Labrador, Canada
Are you an experienced Customer Service Operations Manager looking for a new challenge? We are looking for a dynamic leader to join our team and help us take our customer service operations to the next level. If you have a passion for customer service and a proven track record of success, then this could be the perfect opportunity for you!
What is Customer Service Operations Manager Job Skills Required?
• Excellent communication and interpersonal skills
• Ability to manage multiple tasks and prioritize workload
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
• Ability to problem solve and think critically
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of relevant industry regulations
• Knowledge of customer service software
• Knowledge of customer service best practices
What is Customer Service Operations Manager Job Qualifications?
• Bachelor’s degree in Business Administration, Management, or related field
• At least 5 years of experience in customer service operations
• Proven track record of successful customer service operations management
• Ability to develop and implement customer service strategies
• Ability to analyze customer service data and identify areas for improvement
• Ability to develop and maintain customer service policies and procedures
• Ability to develop and maintain customer service metrics
What is Customer Service Operations Manager Job Knowledge?
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of relevant industry regulations
• Knowledge of customer service software
• Knowledge of customer service best practices
What is Customer Service Operations Manager Job Experience?
• At least 5 years of experience in customer service operations
• Proven track record of successful customer service operations management
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