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Customer Education Manager Jobs

Project Coordinator - Customer Education
By Eminence Organic Skin Care At Vancouver, British Columbia, Canada
Effective time management, multi-tasking, and organizational skills
Maintain and encourage timely entries into project management tools for launch projects
Assist the Customer Education Project Manager with research, data collection and analysis, presentation of findings and project report generation
3+ years of progressively increasing experience in a project administrative role. Experience with education projects is an asset
Diploma or degree in Business, Education and/or Marketing or an equivalent combination of training and experience
Competency with Project Management software (including Asana and Smartsheet)
Customer Success Manager (Edtech, Higher Education) - Remote Within Canada
By Acuity Insights At Ottawa, Ontario, Canada
The Customer Marketing Manager position is a remote, individual contributor role reporting to
Bring experience in training or educating customers on understanding new products or ideas
Bring experience helping customers see value in products/services
Driven to problem-solve independently and with collaborators, seek to improve your skills, methods, and practices continuously.
Fair Compensation. We offer salaries based on internal pay equity, ensuring fairness and contributing to a responsible and sustainable business
Self-Directed Vacation. Take charge of your vacation schedule and duration with unrestricted paid vacation days, supported and encouraged by your manager.
Education Manager - Canada
By Xero At Toronto, Ontario, Canada
Proven experience in stakeholder management
Be responsible for the implementation of all education requirements
Proactively communicate with regional MD, Sales, Marketing and Partner Consulting managers around new education deliverables activities or events
Actively engage with Education Managers / Heads of Education in other regions to ensure continual improvements and application of best practice
Experience in developing and delivering education content ( including webinars, eLearning and video)
Small Business, accounting, education or SAAS experience would be desirable
Project Manager - Education
By Colliers At Ontario, Canada
4 - 8 years of project management experience, representing owners in the delivery of building developments.
Advanced understanding of Project Management methodologies and experience working in a PMO environment.
Provide oversight and leadership to the change management process, payment certificates and other contract or project related administrative documents.
Oversee the control of project related documents and deliver all work in accordance with our Quality Management System and procedures.
Experience delivering education projects is a strong asset.
A university degree or diploma in engineering, architecture, construction management.
Project Manager - Education
By Colliers At Greater Sudbury, Ontario, Canada
4 - 8 years of project management experience, representing owners in the delivery of building developments.
Deep knowledge of various design and construction methodologies, project management models and financial management, as well as building codes, contract law and relevant legislation.
Advanced understanding of Project Management methodologies and experience working in a PMO environment.
Provide oversight and leadership to the change management process, payment certificates and other contract or project related administrative documents.
Oversee the control of project related documents and deliver all work in accordance with our Quality Management System and procedures.
Experience delivering education projects is a strong asset.
Education Manager Jobs
By Academy of Modern Art - AOMA At Vancouver, British Columbia, Canada
an experienced Education Manager on a full-time basis
•Minimum 3 years experience working in an education managerial or senior education administrative role
•Proven strong leadership and team management skills
•Excellent organizational skills with an ability to meet deadlines and manage multiple priorities
be familiar with the top university art and design programs, their application requirements, and processes.
•Manage and direct team members to ensure consistency in service delivery and provide exceptional customer service
Customer Education Manager Jobs
By MaintainX At Toronto, Ontario, Canada
Experience working with learning management systems (LMS) and e-learning tools, as well as Knowledge Base & Help Center solution.
Strong project management and organizational skills with a proven track record of developing, organizing, and managing supporting documentation and training videos
Work with the Client Success leaders and team across Customer Support, Customer Success, Implementation, and Account Management
3+ years of experience in designing and delivering customer education programs, ideally in B2B SaaS industry
Strong analytical and problem-solving skills, with experience using data and analytics to drive decision-making
Develop and maintain customer education materials, including documentation, videos, and webinars
Manager, Training & Education Jobs
By University Pension Plan Ontario At Toronto, Ontario, Canada
Develop and maintain Pension Services Knowledge Management platform ensuring our content is centralized, up to date and relevant to our division.
Share knowledge, experience and best practices with the Pension Services team to achieve our highest standards of professionalism.
Minimum 7+ years of experience developing and conducting training programs, focused on adult education.
Develop an education approach that aligns with providing innovative solutions to UPP staff.
Deliver best-in-class education solutions to our participating employers and universities.
Develop educational material for the implementation of our pension administration system for all stakeholders involved.
Sr Manager, Professional Education
By Edwards Lifesciences At Field, Ontario, Canada
Proven successful organizational and project management skills
Expert knowledge and understanding expertise in event management strategies: speaker management, content development, attendee/invite strategies
Create and manage all product and/or program related training documents and educational tools from program planning to execution
Expert knowledge of regulatory and AdvaMed requirements
Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization
Manage relationships with multiple vendors
Manager, Education Customer Success And Onboarding
By ThoughtExchange At Québec, Quebec, Canada
Foundational knowledge of Customer Relationship Management (CRM) Software
Experience dealing with clients within the Education vertical (K12)
Minimum 5 years of work experience in customer success or onboarding to deliver client-centric solutions
Minimum 2 years of people leadership work experience
Experience working with clients to generate excitement and build confidence in the product’s value proposition
Experience in technical training, including synchronous and asynchronous training at scale
Manager, Education Customer Success And Onboarding
By ThoughtExchange At Canada
- Foundational knowledge of Customer Relationship Management (CRM) Software
Business management and driving the business forward:
- Experience dealing with clients within the Education vertical (K12)
Manager, Customer Success and Onboarding
Please note this role is remote and open to candidates based in Canada.
- Minimum 5 years of work experience in customer success or onboarding to deliver client-centric solutions
Customer Success (Onboarding) Manager - Education Vertical
By ThoughtExchange At Canada
- Minimum 3 years of experience in customer onboarding and/or customer success management
- Foundational knowledge of Customer Relationship Management (CRM) Software
- Experience dealing with clients within the Education vertical (K-12)
- Experience working with clients to generate excitement and build confidence in the product’s value proposition
- Experience in technical training, including synchronous and asynchronous training at scale
- Natural curiosity, strong critical thinking skills, and extremely resourceful problem solving skills

Are you passionate about helping customers learn and grow? We are looking for an experienced Customer Education Manager to join our team and help our customers succeed! As our Customer Education Manager, you will be responsible for developing and delivering engaging educational content to our customers. You will also be responsible for creating and managing our customer education program, ensuring that our customers have the resources they need to succeed. If you are an experienced customer education professional looking for an exciting opportunity, we want to hear from you!

Overview The Customer Education Manager is responsible for developing and delivering customer education programs that help customers understand and use the company’s products and services. The Customer Education Manager works closely with the product and marketing teams to ensure that customer education programs are aligned with the company’s product and marketing strategies. Detailed Job Description The Customer Education Manager is responsible for developing and delivering customer education programs that help customers understand and use the company’s products and services. The Customer Education Manager works closely with the product and marketing teams to ensure that customer education programs are aligned with the company’s product and marketing strategies. The Customer Education Manager is responsible for creating and delivering customer education materials, including webinars, tutorials, and other educational content. The Customer Education Manager is also responsible for developing and managing customer feedback loops to ensure that customer education programs are effective and meet customer needs. Job Skills Required
• Excellent communication and interpersonal skills
• Strong organizational and project management skills
• Ability to create and deliver customer education materials
• Knowledge of customer education best practices
• Knowledge of adult learning principles
• Ability to analyze customer feedback and adjust customer education programs accordingly
• Knowledge of the company’s products and services
Job Qualifications
• Bachelor’s degree in Education, Instructional Design, or a related field
• 5+ years of experience in customer education or instructional design
• Experience with webinar and tutorial development
• Experience with customer feedback loops
Job Knowledge
• Knowledge of customer education best practices
• Knowledge of adult learning principles
• Knowledge of the company’s products and services
Job Experience
• 5+ years of experience in customer education or instructional design
• Experience with webinar and tutorial development
• Experience with customer feedback loops
Job Responsibilities
• Develop and deliver customer education programs
• Create and deliver customer education materials, including webinars, tutorials, and other educational content
• Develop and manage customer feedback loops to ensure that customer education programs are effective and meet customer needs
• Monitor customer feedback and adjust customer education programs accordingly
• Collaborate with product and marketing teams to ensure customer education programs are aligned with the company’s product and marketing strategies