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Customer Analyst Jobs

Analyst, Customer Analytics Jobs
By Indigo At Toronto, Ontario, Canada
Working experience in campaign management, CRM or Loyalty Analytics an asset
Work Experience / Education / Certifications
Contribution to overall Data and Analytics knowledge and methodology
Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
Post-secondary education in a quantitative discipline: Statistics, Economics, Engineering, Operations Research, Computer Science preferred
1 – 2 years of experience with data visualization tools – Tableau would be preferred
Customer Service Analyst Jobs
By Deoleo At North York, Ontario, Canada

We are in need of a Customer Service Analyst with s solid background in order fulfillment and management, inventory control and customer service. Ideally this candidate has experience working in the ...

Customer Service Analyst Jobs
By Ferrero At Toronto, Ontario, Canada
Experience in Customer Service in corporate environment, food, FMCG industry
Experience working with SAP, BI reporting tool, for at least 1 year (VA, VL,VF modules)
Experience working with carriers, pre-booking of appointments, follow-up POD request from carrier websites & tracking of sales orders
Advance Excel skills is an asset
EDI knowledge is an Asset (850-856-810-860 documents)
Links closely with Sales, demand planning and customer development to identifying gaps for seamless order execution.
Customer Satisfaction & Quality Analyst
By Encore Corporate Travel At Canada
Marketing and/or brand management experience, including content management experience is a plus
Audit and resolve support tickets submitted by Travel Agents to identify any gaps in the process and/or agent knowledge and skill
Extensive customer service and/or sales experience
Training experience is a plus
This is a remote position based in Canada or the US.
Apply business process and policy into while auditing exchanges between Travel Agents and Clients
Customer Support Analyst Jobs
By Klue At Québec, Quebec, Canada
Create, maintain and continuously improve the customer-facing knowledge base of documentation including videos
Experience working with company administrators and end users by chat, email, phone and/or video in a B2B or B2C SaaS environment
Experience with support tools like Intercom
Experience with product and usage analytics like Google Analytics and Pendo
Experience configuring SSO and integrations with CRMs like Salesforce and collaboration tools like Slack
Experience working with 3rd party data providers
Customer Business Analyst - Impulse Channel
By Ferrero At Toronto, Ontario, Canada
Superior Microsoft Excel skills with analytical abilities and a focus on detail/accuracy
At least 2 years of analytics experience; CPG experience is a plus
Ability to prioritize, meet deadlines & manage requests from multiple stakeholders
Develop and present insights garnered from analyses for internal and external (customer) use
Evolve and maintain volume, trade, and market performance reporting tools
Provide input regarding predicted effectiveness of promotional scenarios and impact to sales forecast
Customer Data Analyst Jobs
By TealBook At Québec, Quebec, Canada
Basic knowledge of best practices in data management
Identify opportunities and participate in initiatives to continuously improve data ingestion tools, processes, results and customer experience
Develop and maintain high product knowledge and data literacy; provide subject matter support to internal stakeholders and customers
Engage business stakeholders to gather requirements
Influence prioritization of data requirements on product roadmap
Experience analyzing & managing large volumes of data
Customer Data Analyst Jobs
By TealBook At Canada
Basic knowledge of best practices in data management
Identify opportunities and participate in initiatives to continuously improve data ingestion tools, processes, results and customer experience
Develop and maintain high product knowledge and data literacy; provide subject matter support to internal stakeholders and customers
Engage business stakeholders to gather requirements
Influence prioritization of data requirements on product roadmap
Experience analyzing & managing large volumes of data
Customer Support Analyst Jobs
By Cetaris At Toronto, Ontario, Canada
·Effectively manage your time to prioritize and achieve closure on multiple customer requests.
·1-2 years’ experience supporting core users on computer software, ideally business applications.
·Demonstrated excellence in customer relations skills both on the phone and on-line.
·You prefer to be in a highly collaborative environment vs working solo, even when remote.
·Accounting knowledge: general ledger, cost centers as applied to different business cases.
·Bilingual French/English or working knowledge of French.