Customer Success Account Management Manager - Public Sector
By Microsoft At Ottawa, Ontario, Canada
3+ years people management experience.
Project Management Institute (PMI) or equivalent Project Management certification.
Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
Care - Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others.
5+ years relevant work experience within customer industry.
3+ years experience managing a consumption portfolio.
Customer Account Manager Jobs
By 6ix Management At Oshawa, Ontario, Canada
1-3 years of experience in account management, a client-facing role, or similar leadership and mentorship type position
Attitude, Skills, and Attributes Needed for the Customer Account Manager:
Build and manage strong, reliable relationships at all levels, internally and externally
Collaborate with fellow executives and clients to establish objectives, required deliverables, and develop customer acquisition strategies with those metrics in mind
Provide superior customer service to clients and customers by maintaining constant communication, prioritizing their needs, and providing honest and transparent recommendations
Drive day-to-day communication with internal executives and clients and ensure campaign success
Manager, Customer Success (Account Manager)
By Youthfully At Canada
Ability to manage a portfolio of customers and promote value through an excellent customer experience.
Experience in education, coaching, or edtech.
Proactively identify opportunities to introduce students to new coaching offerings, expanding their relationship with Youthfully.
1-3 years of proven experience in a customer-facing role.
Excellent communication and relationship-building skills.
Desire to grow within the team to take on leadership responsibilities.
Customer Account Specialist Iii, Customer Assistance [Td Bank]
By CareerBeacon At London, Ontario, Canada
College Diploma or Undergraduate Degree and 2 years of relevant experience in a collections or accounts payable related role.
Extensive Call Center or Customer service Experience of 3 years or more is also acceptable
Possess computer & multi-tasking skills.
Have advanced knowledge of our business and understand the functions of our various business areas.
Are passionate, engaging and have a desire to consistently and compassionately deliver superior customer experience.
Job RequirementsFor This Role, We Specifically Require
Customer Account Assistant Jobs
By Focus Acquisitions At Surrey, British Columbia, Canada
1-3 years of experience in account management, a client-facing role, or similar leadership and mentorship type position
Build and manage strong, reliable relationships at all levels, internally and externally
Attitude, Skills, and Attributes Needed for the Customer Account
Collaborate with fellow executives and clients to establish objectives, required deliverables, and develop customer acquisition strategies with those metrics in mind
Provide superior customer service to clients and customers by maintaining constant communication, prioritizing their needs, and providing honest and transparent recommendations
Drive day-to-day communication with internal executives and clients and ensure campaign success
Customer Account Manager Jobs
By Abstract Management Group At Markham, Ontario, Canada
1-3 years of Customer Account Management, Sales, Client Facing and/or entry-level experience is required
Experience and skills we are looking for from our entry-level Customer Account Manager:
Outstanding time management and follow-up
Requirements of our entry-level Customer Account Manager:
Support and collaborate with other entry-level Customer Account Manager team members to ensure the quality of work and hit KPI’s
Excellent written and verbal communication skills
Customer Account Manager Jobs
By Focus Acquisitions At Surrey, British Columbia, Canada
1-3 years of experience in account management, a client-facing role, or similar leadership and mentorship type position
Attitude, Skills, and Attributes Needed for the Customer Account Manager:
Build and manage strong, reliable relationships at all levels, internally and externally
Collaborate with fellow executives and clients to establish objectives, required deliverables, and develop customer acquisition strategies with those metrics in mind
Provide superior customer service to clients and customers by maintaining constant communication, prioritizing their needs, and providing honest and transparent recommendations
Drive day-to-day communication with internal executives and clients and ensure campaign success
Customer Account Manager Jobs
By UW Mississauga At Mississauga, Ontario, Canada
1-3 years of experience in account management, a client-facing role, or similar leadership and mentorship type position
Attitude, Skills, and Attributes Needed for the Customer Account Manager:
Build and manage strong, reliable relationships at all levels, internally and externally
Collaborate with fellow executives and clients to establish objectives, required deliverables, and develop customer acquisition strategies with those metrics in mind
Provide superior customer service to clients and customers by maintaining constant communication, prioritizing their needs, and providing honest and transparent recommendations
Drive day-to-day communication with internal executives and clients and ensure campaign success
Customer Account Agent Jobs
By Eastern Credit Management Services At Saint John, New Brunswick, Canada

For job description visit careers at www.easterncms.com

Customer Success Account Management - Manager
By Microsoft At Toronto, Ontario, Canada
5+ years people management experience.
Project Management Institute (PMI) or equivalent Project Management certification.
Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
Care - Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others.
7+ years relevant work experience within customer industry.
5+ years experience managing a consumption portfolio.
Customer Account Manager Jobs
By 6ix Management At Ajax, Ontario, Canada
1-3 years of experience in account management, a client-facing role, or similar leadership and mentorship type position
Attitude, Skills, and Attributes Needed for the Customer Account Manager:
Build and manage strong, reliable relationships at all levels, internally and externally
Collaborate with fellow executives and clients to establish objectives, required deliverables, and develop customer acquisition strategies with those metrics in mind
Provide superior customer service to clients and customers by maintaining constant communication, prioritizing their needs, and providing honest and transparent recommendations
Drive day-to-day communication with internal executives and clients and ensure campaign success
Account Manager/ Customer Service Representative
By Stan Darling Insurance Inc. At Bracebridge, Ontario, Canada
Working knowledge of a Broker Management System (BMS) is required. Knowledge of PowerBroker and Applied Rating Services is an asset
Post-Secondary Education or Equivalent Experience
Service Customers through telephone, email, and online chat capabilities
The position is for an Account Manager/CSR.
Salary would be determined based on experience.
Must strive to meet and exceed all customer expectations
Key Account Manager - Customer Service Manager
By Newrest At Toronto, Ontario, Canada
As the commercial manager in the subsidiary, you are the interface between our airline’s customers and the internal team
Minimum 2 years of experience in commercial or customer services positions
Experience in catering companies is mandatory
A previous experience on Airlines customer services is appreciated
Customer focus, empathy, negotiation skills, constancy, work under pressure, results oriented
Excellent computers skills (Office Suite)
Customer Success Account Manager
By Microsoft At Calgary, Alberta, Canada
Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification.
Project Management Institute (PMI) or equivalent Project Management certification.
5+ years relevant work experience within customer industry.
Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365).
Embody our culture and values
Customer Account Specialist Jobs
By EJ At Ontario, Canada
Keeps all managers informed about orders, customer concerns, and competition, as well as develop general product knowledge.
Generous Benefit Package that includes:
Ability to develop and maintain strong relationships, internal as well as customer relationships.
Responsible for maintaining the supply chain process from the beginning to the end, including load fulfillment and accuracy.
Processes all incoming orders and provides internal and customer status updates as needed.
Monitors invoicing and receivables to ensure account accuracy.
Customer Account Specialist Jobs
By OutsourceHR At Calgary, Alberta, Canada
Able to recognize, escalate and make recommendations for more complex issues or risk mitigation to Management.
Exceptional time-management, organization, and attention to detail with the proven ability to multi-task and prioritize competing deadlines
Control the risk on assigned portfolios, complying with regulatory requirements pertaining to collections and enforcement.
At least 1 – 2 years experience in default/collections or administration in the residential mortgage lending industry
Excellent written and verbal communication skills
Be a point of contact for clients and vendors; handling out/inbound calls with a positive professional attitude.
Customer Account Manager Jobs
By Advance Auto Parts At Barrie, Ontario, Canada
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and upper management
Work with District Leaders, General Managers and other key personnel to achieve all agreed upon goals for assigned accounts
Working knowledge of Advance products and services and the ability to market those products and services to meet customer need
Working knowledge of automotive systems and traditional automotive aftermarket
Strong presentation and verbal and written communications skills, including ability to write reports, business correspondence and procedural manuals
Think strategically, analyze issues and options, and effectively manage and facilitate change
Customer Account Manager Jobs
By Virtustant At Canada
Exceptional time management and organizational skills
Manage and maintain client relationships through WhatsApp (30%)
Excellent customer service and interpersonal abilities
Work experience is not as important as being a smart, out-of-the-box thinker
Attend and participate in internal meetings (30%)
Conduct bi-weekly check-in calls with clients (40%)
Customer Account Manager Jobs
By Abstract Management Group At Vaughan, Ontario, Canada
1-3 years of Customer Account Management, Sales, Client Facing and/or entry-level experience is required
Experience and skills we are looking for from our entry-level Customer Account Manager:
Outstanding time management and follow-up
Requirements of our entry-level Customer Account Manager:
Support and collaborate with other entry-level Customer Account Manager team members to ensure the quality of work and hit KPI’s
Excellent written and verbal communication skills
Customer Account Manager Jobs
By 6ix Management At Toronto, Ontario, Canada
1-3 years of experience in account management, a client-facing role, or similar leadership and mentorship type position
Attitude, Skills, and Attributes Needed for the Customer Account Manager:
Build and manage strong, reliable relationships at all levels, internally and externally
Collaborate with fellow executives and clients to establish objectives, required deliverables, and develop customer acquisition strategies with those metrics in mind
Provide superior customer service to clients and customers by maintaining constant communication, prioritizing their needs, and providing honest and transparent recommendations
Drive day-to-day communication with internal executives and clients and ensure campaign success

Are you looking for a job that will allow you to use your customer service skills to help build relationships with customers? We are looking for a Customer Account Manager to join our team and help us provide the best customer experience possible. If you are passionate about customer service and have a knack for building relationships, this could be the perfect job for you!

What is Customer Account Manager Job Skills Required?

• Excellent customer service and communication skills
• Ability to build relationships with customers
• Ability to identify customer needs and provide solutions
• Knowledge of customer relationship management (CRM) software
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Ability to analyze data and identify trends
• Knowledge of sales and marketing techniques

What is Customer Account Manager Job Qualifications?

• Bachelor’s degree in business, marketing, or related field
• Previous experience in customer service or account management
• Knowledge of customer relationship management (CRM) software
• Proficiency in Microsoft Office Suite
• Ability to work independently and as part of a team

What is Customer Account Manager Job Knowledge?

• Knowledge of customer relationship management (CRM) software
• Knowledge of sales and marketing techniques
• Knowledge of customer service principles and practices
• Knowledge of business operations and processes
• Knowledge of relevant computer applications

What is Customer Account Manager Job Experience?

• Previous experience in customer service or account management
• Previous experience in sales or marketing
• Previous experience in customer relationship management (CRM)

What is Customer Account Manager Job Responsibilities?

• Manage customer accounts and ensure customer satisfaction
• Develop and maintain relationships with customers
• Ident