Credit And Collection Specialist Jobs

Relevant post-secondary education with a Diploma/Degree in Business, Accounting, or Finance.

Manage the pre-authorized debits of customer accounts.

Identify problem accounts and provide regular reviews and updates to Credit Manager.

Manage the aged debtor listing for the portfolio of various Credit Card and Commercial Accounts with account balances over terms.

3+ years of accounts receivable and collections experience in a fast-paced, large volume, multi-transaction, and multi-class of trade environment.

Strong computer skills, and ability to leverage technology to efficiently run the department.

Liaise with distribution branch staff to assist with effective management of A/R issues and collections

Excellent oral and written communication skills

Working knowledge of the construction industry. Application of liens a plus

Credit, Collection, and administration for Retail accounts and or commercial accounts

Need to resolve and follow up on unauthorized deduction.

Upload payment for all Retail accounts and handling mismatch payments

Must have strong time management skills and be able to adhere to tight deadlines

Strong customer service skills and ability to work with a range of partners

Knowledge of SAP software or other ERP (an asset)

Communicate with Sales Teams to ensure all customers that need to be placed on hold are done so.

Generate billing – both weekly and monthly for all Regions

Review the information for accuracy and communicate any issues with Sales Teams.

Consumer products credit analysis experience with attendance of trade groups including retail, foodsolutions, Canada and export business areas.

Experience with credit trade groups and CRF a plus

Knowledge of D&B, trade and bank references and financial statement analysis

Responsibilities Could Include And Not Limited To

Responsible to provide support to the 3rd party collections team.

Process timely release of orders from credit hold; supporting the business while mitigating risk.

Minimum High School Diploma: Post-Secondary diploma/degree in Accounting or Finance preferred.

Minimum 3 years’ experience in Billing and Collections and/or customer service.

Intermediate level PC and software skills required.

Experience with PLUS an asset.

Accurately process payments and returns received in Direct Billing.

Providing professional and respectful customer service to internal and external customers regarding all billing and collection related issues.

Excellent organizational skills with the ability to prioritize and manage tasks with accuracy and strong attention to detail.

Maintain practices that ensure compliance with company, regulatory, legal, and ethical policies, and requirements.

Minimum 8 years of progressive business experience including customer service, accounting and financial.

5 years of experience in relevant roles, including 1 – 2 years of people leadership experience.

Demonstrable troubleshooting and problem-solving skills.

Employee discounts (15% on auto and property insurance, plus many other products and services)

Apply payments in absence of cash application clerk.

Other duties and responsibilities that may be assigned from time to time

Excellent customer service and negotiation skills

Knowledge of complete accounting cycle

Transportation industry knowledge an asset

2-3 years related Credit and Collections experience in trucking and logistics or similar fast paced industry