Credit Specialist Jobs

Overview
The role of the Credit Specialist, reporting to the Credit Manager, oversees the collection process for a portfolio of various Credit Card and Commercial Accounts for the Company. This role supports the Credit Department in driving effective credit granting and collection processes within the team. The Credit Specialist is required to:

• Establish and enforce the Company’s credit policies. In this role, the Credit Specialist will collect delinquent accounts and will manage credit-related issues, in discussion with Credit Manager.
• Work with the Credit Manager to review and adjust credit terms on a regular basis or when required for existing accounts and suspend or revoke credit terms upon receipt of external information pertinent to the financial strength of an account.
• Evaluate, and provide analysis, findings, and recommendations to determine credit terms, both in terms of dollar limits & time limits.

Responsibilities
Managing Customer Accounts:

• Identify problem accounts and provide regular reviews and updates to Credit Manager.
• Review customer accounts on a regular basis to maintain an appropriate level of credit risk.
• Maintain appropriate documentation and other information in customer credit files.
• Manage the pre-authorized debits of customer accounts.
• Negotiate payment arrangements with delinquent customers.
• Initiate credits and adjustments to customer accounts within Company policy limits.
• Manage the aged debtor listing for the portfolio of various Credit Card and Commercial Accounts with account balances over terms.
• Identify accounts requiring collection agency or legal action and coordinate collections with third-party contractors and legal professionals, as necessary.

Education & Specialized Knowledge

• The high degree of proficiency in the use of the Microsoft suite of software.
• Ability to communicate in both official languages will be considered an asset.
• Demonstrated integrity and ethical standards.
• Strong computer skills, and ability to leverage technology to efficiently run the department.
• Ability to multi-task and juggle competing deadlines and multiple priorities.
• Accuracy and attention to detail.
• Relevant post-secondary education with a Diploma/Degree in Business, Accounting, or Finance.
• Effective listening, verbal, and written communication skills.
• 3+ years of accounts receivable and collections experience in a fast-paced, large volume, multi-transaction, and multi-class of trade environment.
• Able to handle difficult customers with diplomacy and tact.
• Proven judgment and decision-making ability demonstrating the ability to generate strong collections while maintaining customer satisfaction.
• Experience in the Energy Industry at the distribution, retail & wholesale levels, will be considered an asset.

WHY JOIN THE MACEWEN TEAM?

• 3 weeks vacation to start.
• Learn and collaborate with the best in the industry.
• Complete benefits program including health, medical, dental, and life insurance.
• RRSP plan with Company match from day one.
• “The perks” include employee gym membership reimbursement, discounts on motor fuels at our service stations, and purchases of equipment and heating oil.
• Supportive colleagues and leaders who are passionate about providing exceptional service.
• Competitive compensation package.

Our Core Values
It is important to us that when you consider a new opportunity, you understand a little about the company, its history, and its values. It is important to us that our values fit with yours, then everyone wins. Our Core Values are the cornerstone of who we are as a company, and what we value. We hope that our Core Values speak to you and what you value.

• Own It - We are encouraged to be entrepreneurial and make decisions as if the business were our own.
• Do The Right Thing - We stand by our word and do what's right.
• Customers First - We exist, first and foremost to serve our customers. They must be at the heart of all the decisions we make.
• Ever Evolving - We embrace positive change and always seek to improve.
• Long Term Focused - We value long-term success over short-term gains.
• Respect Each Other - Each person with whom we work, communicate, and do business is valued and treated with dignity and respect.

Before an offer of employment can be extended, a minimum of two business references will be required and candidates must complete a criminal record check.
Please notify Human Resources if you wish to receive this job posting in a different format or if you require any other accommodations during the recruitment process.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.