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Client Support Worker Jobs in Quebec

Manager, Client Support Jobs
By PayShepherd At Canada
Experience with construction tech or vendor relationship management software
Technical College and/or University Degree in Computer Science, Management Information Systems or similar (2+ years)
3+ years of experience leading a team of technical support specialists and proven in guiding stellar client service levels
Advance-level experience with microsoft Excel/Google sheet and the ability and desire to work with data
Experience using Jira or comparable ITSM software to track service metrics
Highly proficient and professional written and verbal communication skills; you have the ability to listen, and communicate solutions.
Saas - Support Client
By Agence Mac Media At Longueuil, Quebec, Canada
Deux semaines de vacances offertes dès la première année
Formation offerte et en continu
Servir de point de contact principal pour les clients abonnés à notre plateforme marketing SaaS.
Configurer des pages de base, des entonnoirs de vente, des flux de marketing par courriel.
Coordonner les sous-traitants pour les demandes spécifiques.
Maîtrise du français et de l'anglais, à l'oral comme à l'écrit.
Client Support Specialist Jobs
By PandaPay® At Montreal, Quebec, Canada
A positive, enthusiastic attitude, with strong people skills
Proven customer service experience and passion for helping others and sales delivery
Experience in the payment processing industry is an asset
Experienced communicator and educator, both verbal and written
The ability to multi-task, with above-average computer skills and digital awareness
Bilingual in English and French is a requirement
Client Support Engineer Jobs
By Mi9 Retail At Canada
Knowledge of writing MS SQL Server queries and stored procedures in SQL Server Management Studio (SSMS)
Serve as subject matter expert by developing a deep knowledge of MI9’s range of enterprise products
Exceptional verbal and written communication skills
Strong analytical and critical thinking skills
Ability to develop and hone your foundational technical skills as you build toward a career in Support, Development or Technical Consulting
Provide support to customers through various channels, including telephone, email, or other media
Client Support Specialist Jobs
By Perseus Group, Constellation Software At Canada
Minimum 3+ years Client Services/Support management experience
Effectively apply knowledge to solve a range of problems and questions.
The capabilities of leading by example as well as by direction and vision.
Strong understanding/experience in the Lease and Loan Industry considered an asset
Demonstrated experience in performance data measurement both day to day as well as long term.
Exceptional verbal and written communication skills
Support Applicatif / Succès Client Québec
By ACCEO Solutions At Montreal, Quebec, Canada
Documenter convenablement toutes les interactions avec les clients dans la base de données Manage Engine MSP;.
Prendre note des informations et déterminer la problématique;
Diagnostiquer et résoudre des problèmes « hardware » et « software »;
Suivre les processus et standards;
Identifier et escalader les problèmes prioritaires tels que spécifiés par le client;
Rediriger les problèmes aux ressources appropriées;
Client Support Specialist A.i.
By Alexa Translations At Quebec, Canada
Superior organizational skills - able to manage multiple tasks and prioritise work in a face-paced environment.
Identify opportunities to improve customer experience and suggest changes in the business processes to improve workflows through automation.
2+ years of experience in technical support or customer service.
Working knowledge and proficiency using CRM software (Salesforce, Hubspot, etc.)
Experience working with CAT tools and JIRA software, a bonus.
Strong problem-solving abilities with a technical mindset and the ability to troubleshoot technical issues.
Client Support Ba Jobs
By LifeWorks (acquise par TELUS Santé | acquired by TELUS Health) At Montreal, Quebec, Canada
Clear knowledge of our Solution and can effectively support the team;
Establish and maintain excellent client relationship & satisfaction;
Responsible to provide expertise in particular functional areas of our Solution including integration with other components in the solution;
Attend and prepare regular status meetings with the client;
Works directly with the internal team to resolve incidents and provide client support;
Where appropriate peer review responses from team members to the client;

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for a Client Support Worker to join our team and help us provide the best possible service to our clients. You will be responsible for responding to customer inquiries, troubleshooting technical issues, and providing support to our clients. If you have excellent communication and problem-solving skills, we want to hear from you!

Overview Client Support Worker 1 is responsible for providing direct support to clients in a variety of settings. This position requires excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team. Detailed Job Description Client Support Worker 1 is responsible for providing direct support to clients in a variety of settings. This includes providing assistance with daily living activities, such as meal preparation, personal care, and transportation. The Client Support Worker 1 will also provide emotional support and guidance to clients, as well as advocate for their rights and needs. This position requires excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team. Job Skills Required
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to provide emotional support and guidance to clients
• Knowledge of client rights and needs
• Ability to provide assistance with daily living activities
• Knowledge of local resources and services
• Ability to maintain client confidentiality
Job Qualifications
• High school diploma or equivalent
• Previous experience working with clients in a supportive role
• Valid driver’s license
• CPR and First Aid certification
Job Knowledge
• Knowledge of client rights and needs
• Knowledge of local resources and services
• Knowledge of relevant laws and regulations
Job Experience
• Previous experience working with clients in a supportive role
Job Responsibilities
• Provide direct support to clients in a variety of settings
• Provide assistance with daily living activities, such as meal preparation, personal care, and transportation
• Provide emotional support and guidance to clients
• Advocate for client rights and needs
• Maintain client confidentiality
• Monitor client progress and document changes
• Assist with referrals to other services and resources