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Client Support Engineer Jobs in Manitoba

Client Support Analyst Jobs
By RBC Capital Markets At Toronto, Ontario, Canada
Proactive management and governance of our trading platforms to help ensure business objectives are met.
Provide effective incident, problem and release management and regular project updates to stakeholders.
Manage outages, proactive communication and problem management through to resolution. Tracking of Postmortems, bug fixes, enhancements etc.
Good organization skills, ability to effectively manage and thrive in a fast-paced environment.
Capital Market experience and In-depth knowledge of Canadian or US equity markets and order types.
Lead effective knowledge sharing, documentation, and cross training sessions.
Patching Support Engineer Jobs
By Softchoice At Toronto, Ontario, Canada
Demonstrate excellent customer service skills through all levels of communication, incident/problem management, escalation, and resolution activities.
Develop checklists and assist in developing best practices and procedures in order to further enhance the patch management process.
Document, implement and test changes in accordance with Change Management procedures.
Escalate potential problems and client support issues to management or third-party vendors as per SLA contract.
We offer hybrid and remote working opportunities.
Work with clients and customer relationship managers to determine common patch schedules.
Client Support Specialist Jobs
By Ticketmaster At Toronto, Ontario, Canada
Organizational Skills – Manages competing priorities of several teams/departments/locations. Tasks and project management orientation (with the ability to hold others accountable).
Basic Knowledge of Event Programming, as it relates to sales channels and consumer experience.
Knowledge of Presence, AccessManager, Repgen, Archtics, and the Event Base product suite is a bonus!
Keep up-to-date working knowledge of Ticketmaster ONE web portal
Remain current with new software/product releases for HOST, TM1 Entry, Archtics, Account Manager, and for all other technology products
Minimum of 2 years’ experience working in an office environment, preferably in customer/client support roles

Are you looking for an exciting opportunity to use your technical skills to help customers? We are looking for a Client Support Engineer to join our team and provide exceptional customer service. You will be responsible for troubleshooting and resolving customer issues, as well as providing technical advice and guidance. If you have a passion for technology and a commitment to providing excellent customer service, this could be the perfect job for you!

Overview Client Support Engineers provide technical support to clients who are using a company's products or services. They are responsible for troubleshooting and resolving technical issues, providing customer service, and helping clients understand how to use the products or services. Detailed Job Description Client Support Engineers are responsible for providing technical support to clients who are using a company's products or services. They must be able to troubleshoot and resolve technical issues, provide customer service, and help clients understand how to use the products or services. They must also be able to communicate effectively with clients and other members of the technical support team. Job Skills Required
• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Knowledge of computer hardware and software
• Knowledge of networking and other technical systems
• Ability to communicate effectively with clients and other members of the technical support team
• Ability to work independently and as part of a team
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or a related field
• Experience in customer service and technical support
• Knowledge of computer hardware and software
• Knowledge of networking and other technical systems
• Ability to troubleshoot and resolve technical issues
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of networking and other technical systems
• Knowledge of customer service and technical support
• Knowledge of troubleshooting and resolving technical issues
Job Experience
• Previous experience in customer service and technical support
• Previous experience in troubleshooting and resolving technical issues
• Previous experience in providing customer service
Job Responsibilities
• Provide technical support to clients who are using a company's products or services
• Troubleshoot and resolve technical issues
• Provide customer service and help clients understand how to use the products or services
• Communicate effectively with clients and other members of the technical support team
• Work independently and as part of a team