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Client Service Lead Jobs

Client Service Specialist Jobs
By Canada Life At London, Ontario, Canada
The daily management of a block of business
Strong communication skills - both written and verbal
Strong interpersonal skills with the ability to work independently and as part of a larger team
Knowledge of investment/retirement arrangements and/or GRS business processes an asset
Knowledge of rules and regulations as they relate to GRS products an asset
Handling plan and member maintenance on GPAS, including data updates, financial transactions and reporting
Client Service Manager (2023-0259)
By Carewest Innovative Health Care At Calgary, Alberta, Canada
Excellent communication, team building, conflict resolution, organizational and time management skills
Change management experience considered an asset
Demonstrated financial knowledge and abilities (budgeting, reporting, variances)
Minimum 3 years relevant clinical experience required, 5 years or greater preferred
Demonstrated leadership and decision making skills
Demonstrated quality and process improvement skills
Client Service Assistant Jobs
By Bayshore HealthCare At Mississauga, Ontario, Canada
Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System.
Complete data entry and maintain accurate current scheduling documentation.
Participate in ongoing internal and/or external continuing education activities.
Handle and document prospective client inquiries regarding requests for care and service
Provides vacation and break relief on reception switchboard.
Notify clients regarding initial and ongoing schedules.
Service Client - Télétravail
By Foundever At Québec, Quebec, Canada
Traiter les appels de service entrants en français et en anglais.
Comprendre et s'efforcer d'atteindre ou de dépasser les objectifs fixés tout en offrant un excellent service à la clientèle.
Stimuler la satisfaction des clients par le biais de communications vocales, de clavardage et/ou de courriels.
Formation pratique et entièrement rémunérée
Les avantages du travail à domicile comprennent l'économie de temps, d'argent et de l'environnement.
Les avantages comprennent une assurance médicale, dentaire, vie et vision et une contribution à un REER jumelée par l'entreprise.
Gérant Service Client Jobs
By Walmart Canada At Sorel-Tracy, Quebec, Canada

Gérer les préoccupations des clients et des associés et donner des conseils, au besoin.

Client Service Manager Jobs
By RBC Wealth Management At Toronto, Ontario, Canada
Strong risk management acumen (identification and mitigation)
5-7 years + of progressive financial services experience
Excellent communication skills (oral, written and non-verbal) and ability to operate alongside senior leaders, functional leads.
Exceptional client facing skills including negotiation and influencing at a senior level
General working knowledge of factors affecting business and industry including trends in the marketplace, technology and competitors
Good working knowledge of RBC system infrastructure
Orion - Client Service Supervisor
By Orion Worldwide At Toronto, Ontario, Canada
Strong organizational & time management skills
Manage execution and fulfillment of barter assets with clients and third party to ensure deal/contract requirements are met
Manage and track various contract requirements for deal fulfillment
Post-secondary education (or equivalent work experience), University graduate and/or advertising/marketing College degree preferred.
Manage third party vendor relationships and negotiation of Barter opportunities
3-4 years media investment or media planning experience
Veterinary Client Service / Phone Operator
By NVA Canada At Mississauga, Ontario, Canada
>1 year of experience working in a veterinary hospital setting.
Health and Dental Benefits Package for full time employees.
Ontario Secondary School diploma or equivalent.
Ability to work overnights, weekends, and holidays.
Ability to work 8-12 hour shifts.
Ability to lift weights of up to 50 pounds.
Préposé Service Client Jobs
By Couche-Tard At Montréal-Ouest, Quebec, Canada
Jusqu’à 20% de rabais sur presque tout en magasin;
Programme de bourses d’études offrant jusqu’à 1000$ par année *;
Opportunités d’avancement au sein de l’entreprise;
Programme de reconnaissance des années de service;
Le port du jeans durant les heures de travail.
Dépasser les attentes des clients en les accueillant et en leur offrant un service rapide et exact;
Client Service Manager Jobs
By ADP At Etobicoke, Ontario, Canada
ADP is hiring an experienced Client Service Manager.
Collaborate effectively with the broader Comprehensive Services team to ensure alignment with the North American offering, service philosophy and client expectations.
5-7 years of experience in a leadership role within a client services environment.
Advanced experience with computer software applications including MS Word, Excel, and Outlook.
Superior client service skills (both verbal and written) and strong active listening skills.
CPA/CHRP Certification is an asset.
Client Service Coordinator Jobs
By Bayshore HealthCare At Thunder Bay, Ontario, Canada
Company sponsored Benefits (health and dental) for you and your family
Easy Access to managers who listen and support the important work you do!
Highest industry wages for the critical work you do
Paid orientation and paid training
Opportunities to grow in your career
We Value Our Bayshore Employees With
Agent.e Service Client
By Panthera Dental At Québec, Quebec, Canada
J'aime ne pas voir passer mes journées
La satisfaction client est au cœur de mes aspirations professionnelles
J'apprends vite et aime le challenge
J'aime aider de manière proactive à la résolution de problèmes
J'aime interagir avec mes collègues pour apporter la meilleure réponse et aider le client
Je suis une personne organisée et méthodique; j'aime aller au bout des choses
Client Service Manager Jobs
By Bayshore HealthCare At Thunder Bay, Ontario, Canada
Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System.
Complete data entry and maintain accurate and current scheduling documentation.
Participate in ongoing internal and/or external continuing education activities.
Arrange systems training for Client Service Coordinators.
Handle and document prospective client inquiries regarding requests for care and service.
Notify clients and Field employees regarding initial and ongoing schedules.

Are you looking for a role that combines your customer service and leadership skills? We have the perfect opportunity for you! We are looking for a Client Service Lead to join our team and provide exceptional customer service to our clients. As the Client Service Lead, you will be responsible for managing customer relationships, resolving customer issues, and leading a team of customer service representatives. If you are a customer service professional with strong leadership skills, we want to hear from you!

Overview:

The Client Service Lead is responsible for providing exceptional customer service to clients and ensuring that all client needs are met. The Client Service Lead is the primary point of contact for clients and is responsible for managing client relationships, resolving customer issues, and providing support to the team.

Detailed Job Description:

The Client Service Lead is responsible for providing exceptional customer service to clients and ensuring that all client needs are met. The Client Service Lead will be the primary point of contact for clients and will be responsible for managing client relationships, resolving customer issues, and providing support to the team. The Client Service Lead will be responsible for developing and maintaining relationships with clients, understanding their needs, and providing solutions that meet their needs. The Client Service Lead will also be responsible for providing training and support to the team, ensuring that all customer service standards are met, and providing feedback to the team on customer service performance.

What is Client Service Lead Job Skills Required?

• Excellent customer service skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to manage multiple tasks and prioritize effectively
• Ability to problem solve and think critically
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems

What is Client Service Lead Job Qualifications?

• Bachelor’s degree in a related field
• At least 3 years of customer service experience
• Experience in a customer service leadership role
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems

What is Client Service Lead Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer service software and tools
• Knowledge of customer service best practices

What is Client Service Lead Job Experience?

• At least 3 years of customer service experience
• Experience in a customer service leadership role
• Experience in managing customer relationships

What is Client Service Lead Job Responsibilities?

• Develop and maintain relationships with clients
• Understand client needs and provide solutions that meet their needs
• Provide training and support to the team
• Ensure that all customer service standards are met
• Provide feedback to the team on customer service performance
• Resolve customer issues and complaints in a timely manner
• Monitor customer service performance and provide reports to management
• Manage customer data and ensure accuracy of information