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Client Account Specialist Jobs in Quebec

Account Specialist Jobs
By Motion At Québec, Quebec, Canada
Understands complex requirements from customers for preparation of customized quoting.
Delivers effective sales presentations and ensures technical requirements are met.
Ensures technical requirements for the customer are met.
Knowledge of industrial products: power transmission, hydraulic, pneumatic, and industrial products.
Excellent written and verbal communication skills.
Ability to multitask and manage time well.
Client Account Manager Jobs
By Groupe 3DM At Pointe-Claire, Quebec, Canada
Minimum of 2+ years of experience in customer service and/or as an Account Manager
Manage clients’ accounts and oversee the daily clients’ activities and requests.
Prepare account reports as requested by clients or managers.
Effective communication and organizational skills
Analytical, processing, and reporting skills
Responsibilities and duties include, but are not limited to:
Client Project Specialist Jobs
By NRI Distribution At Montreal, Quebec, Canada
Project Management Certified (PMC) is an asset
Liaises with Transportation team to ensure client preferences established and set within NRI’s warehouse management system.
Excellent technical capabilities with proficiency to learn internal and external software systems
Excellent communication and interpersonal skills
Experience in continuous improvement tools/methodologies to drive customer fulfillment, quality, efficiency and safety
3+ years of client/customer services experience in a warehouse or logistics environment
Account Specialist - Ethicon
By Johnson & Johnson At Québec, Quebec, Canada
Manage territory operations while providing exceptional customer service and experience.
Experience in sales, marketing or a related field is preferred.
Develop new growth opportunities and exceed customer expectations with Ethicon products and solutions
Execute national/regional/local promotional activities and programs for Ethicon products.
Contribute to Ethicon's success by providing information on market, customer and environmental changes.
Respond to business needs and regulatory obligations
Client Account Representative Jobs
By Manulife At Greater Halifax Metropolitan Area, Canada
Acknowledge internal and external client emails same day when received by 2pm EST, replies to voice mail same day
Strong knowledge of workflows, procedures and the functionalities, complexities and limitations of GRS systems
Good Negotiating and Influencing Skills using those skills to DRIVE CHANGE
Strong interpersonal, communication skills and presentation skills
Accountable for initial investigation of operational errors within Plan Sponsor Services team.
Coordinates with cross functional areas, to deliver client solutions – providing a single point of contact for service

Are you looking for a challenging and rewarding role in client account management? We are looking for a Client Account Specialist to join our team and help us provide exceptional customer service to our clients. You will be responsible for managing client accounts, resolving customer inquiries, and ensuring customer satisfaction. If you are an organized and detail-oriented individual with excellent communication skills, this could be the perfect job for you!

Overview:

A Client Account Specialist is responsible for managing client accounts and providing customer service to clients. They are responsible for ensuring that client accounts are up to date and accurate, as well as providing support to clients in the form of answering questions, resolving issues, and providing advice.

How To Become an Client Account Specialist:

To become a Client Account Specialist, you will need to have a high school diploma or equivalent. You may also need to have some experience in customer service or account management. Additionally, you should have strong communication and organizational skills, as well as the ability to work independently and as part of a team.

Client Account Specialist Skills:

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of account management and customer service processes
• Proficiency in Microsoft Office Suite
• Ability to multitask and prioritize tasks
• Attention to detail
• Problem-solving skills

What is Client Account Specialist Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of account management processes and procedures
• Knowledge of customer relationship management (CRM) systems
• Knowledge of data entry and record keeping
• Knowledge of financial and accounting principles

What is Client Account Specialist Responsibilities?

• Manage client accounts and provide customer service to clients
• Ensure client accounts are up to date and accurate
• Answer client questions and resolve issues
• Provide advice and guidance to clients
• Process payments and invoices
• Monitor client accounts for any changes or discrepancies
• Maintain accurate records of client accounts
• Generate reports and analyze data

What is Client Account Specialist Experience?

• Previous experience in customer service or account management
• Experience with customer relationship management (CRM) systems
• Experience with data entry and record keeping
• Experience with financial and accounting principles

What is Client Account Specialist Qualifications?

• High school diploma or equivalent
• Bachelor’s degree in business, finance, or a related field (preferred)
• Professional certification in customer service or account management (preferred)

Client Account Specialist Education:

• High school diploma or equivalent
• Bachelor’s degree in business, finance, or a related field (preferred)
• Professional certification in customer service or account management (preferred)

Tools to Help Client Account Specialist Work Better:

• Customer Relationship Management (CRM) software: This software helps Client Account Specialists manage customer accounts and track customer interactions.
• Accounting software: This software helps Client Account Specialists track and manage financial transactions.
• Data analysis software: This software helps Client Account Specialists analyze customer data and generate reports.
• Project management software: This software helps Client Account Specialists manage projects and tasks.

Good Tips to Help Client Account Specialists Do More Effectively:

• Stay organized: Keep track of customer accounts and transactions to ensure accuracy.
• Listen to customers: Listen to customers to understand their needs and provide the best possible service.
• Stay up to date: Stay up to date on industry trends and changes to ensure you are providing the best service.
• Be proactive: Anticipate customer needs and take proactive steps to address them.
• Communicate clearly: Communicate clearly and effectively with customers to ensure they understand your services.

Common Client Account Specialist Interview Questions:

• What experience do you have in customer service and account management?
• How do you handle customer complaints?
• What strategies do you use to ensure accuracy in customer accounts?
• How do you stay up to date on industry trends and changes?
• What techniques do you use to ensure customer satisfaction?