Gto Canada Training Consultant Jobs

Minimum 5 years of experience in professional training facilitation

Preferably experience working with public sector.

Language Requirement: Canadian French (100% of sessions)

Clear, Concise, and Impactful Writing and Oral Presentation

Virtual sessions on Microsoft Teams or Zoom

Work in the Eastern standard time zone

Evidence of strong interpersonal, relationship building, influencing and conflict management skills.

Bachelor’s degree in business, Training and Development, Communication or related field or previous extensive operational Little Caesars experience.

Minimum of seven (7) years’ experience in training and development including roles of increasing responsibility.

Evidence of excellent written, verbal and presentation skills with the ability to effectively communicate to a wide variety of audiences.

Previous operational experience with the company.

Exposure or work experience within the quick service industry.

Work remotely generating an income online from home or abroad!

Positive and professional leadership skills.

Skills We Are Looking For

Possess the self-discipline to work without supervision.

Developing and running basic online ads on a variety of platforms.

Running short telephone or zoom interviews (Scripting is provided)

Superior communication and change management skills. Demonstrated ability to drive change, motivate and lead teams to successful outcomes.

Works with the Finance team to produce finance schedules (operating plans, forecasts, strategic plans to the specific timeframes).

Ensure strategies are executable and are taken from inception to successful client adoption in a well-managed manner with accountability for delivery.

Manage client relationships to maximize client retention and satisfaction across all lines of business and win new business as a result.

Operations Experience And Client Focus

Actively engage with GTO Canada clients to develop deeper and/or new relationships that will expand our engagement and footprint.

Develop and maintain expertise and knowledge in multiple product offerings, including the knowledge of the end-to-end solution and product value outcomes

Experience conducting training sessions both in-person and remotely

Professional experience training software (EHR, eMAR, pharmacy) in a healthcare setting

Assess learner needs and capabilities and adapt training methods to meet the needs of the learner and ensure training success.

Establish and maintain strong successful customer relationships by utilizing excellent communication and collaboration skills

Test, pilot, and document new professional services offerings

Prior experience in program coordination, logistics management or customer service roles.

Monitor feedback for programs, being proactive to concerns ensuring a positive experience each time.

Manage Program details, availability, documentation on our corporate website.

Manage post-registration questions for all programs.

1-2 years of career experience in customer service or support or similar type customer facing roles

Excellent verbal and written communication skills

Serve as a reliable point of contact for both students and managers, promptly addressing their requests and inquiries.

Manage the distribution of assessment codes and prepare session materials to facilitate smooth training delivery.

Track and analyze summer student statistics with meticulous attention to detail, providing valuable insights for decision-making.

Conduct surveys, compile results, and present them in a clear and concise manner, facilitating data-driven decision-making.

Efficiently schedule interviews and events, ensuring smooth coordination and timely execution.

Maintain effective communication channels and organize accessible resources to support seamless information flow.

Minimum 1-month management of Tim Hortons Restaurant experience (training provided upon hire)

Time management skills and ability to schedule, organize and execute on all logistics of event management

Inventory management, production, Guest service, equipment, P&L management (F&P, labour, opex), management routines, Team training

Develop and manage relationships with Restaurant teams and owners

Work independently to manage schedule to meet KPIs

3+ years of Restaurant and Franchisee operations experience

Sound judgment and decision-making abilities trusted by all levels of management

Answer how-to questions related to the use of the software and improve the customer’s experience through workflow analysis and optimization opportunities

1+ years’ experience delivering end-user training

Knowledge of MS Office and the Windows operating system

Dental industry experience strongly preferred

Experience providing end-user phone support is an asset

Sound judgment and decision-making abilities trusted by all levels of management

Answer how-to questions related to the use of the software and improve the customer’s experience through workflow analysis and optimization opportunities

1+ years’ experience delivering end-user training

Knowledge of MS Office and the Windows operating system

Dental industry experience strongly preferred

Experience providing end-user phone support is an asset

Strong organizational and project management skills

Conduct needs assessments to identify skill gaps and areas of improvement for newly onboarded Practices Managers and their teams

Design and develop training programs that will enhance the skills and knowledge of our operational staff.

Proven experience as an Operations Training Manager or similar role with three to five years' experience in leading high-performance teams

Familiarity with learning management systems and e-learning platforms

Conduct training sessions for existing identified Practice Managers to resolve specific problems