Business And Customer Insights Specialist Jobs

Build presentations to clearly articulate insights, while simplifying complex data and processes for various levels of audiences including senior management

Previous experience in similar data or analytics roles an asset

Advanced knowledge of MS Excel, intermediate knowledge of SQL, basic knowledge of Python, R is an asset

Strong communication skills and comfortable collaborating within cross-functional team

Generate meaningful insights to solve business problems, identify new opportunities and drive strategy.

University Degree in Data Science, Computer Science, Statistics, Mathematics, Economics, Engineering, Business or other relevant field

Implement and manage governance, reporting, and action-planning framework for Indigo’s Customer Experience Management program

Strong project management capability, ideally including experience building new CRM data environments

Work Experience / Education / Certifications

Build Indigo’s Data Science practice, to drive predictive analytics, product recommendations and price management

Create an environment where technical skills can be shared among team members

10+ years of demonstrated experience in advanced analytics, data science, data-driven marketing, digital analytics, preferably in retail or consumer goods

Helping to develop standing resources, templates, and data/process pipelines to accelerate insights generation and improve data and user-experience consistency

Organizer – helping us ship work

Leading the structuring and shaping of team working cycles

Connecting new learnings and developments across people and projects

Strategizer – helping us ship relevant and on-strategy work

Bringing broader business context and strategy to the team

Bachelor's degree and minimum 5 years’ experiences in market insights related field both on the qualitative and quantitative projects

Strong problem-solving and analytical skills

Strong presentation, storytelling, and communication skills – both written and verbal

Hall of Fame benefit programs and platforms

Own the measurement, analysis, and reporting of customer metrics and data and making strategic recommendations to the marketing.

Connect the dots between consumer insights and day-to-day marketing activities.

Knowledge, Skill and Ability Requirements:

3. Must be able to make presentations coupled with excellent written and verbal communication skills.

The incumbent(s) in this position should exhibit the following ACOSTA values:

· Results Oriented – Must show passion, pride and commitment to succeed

Some Essential Functions of this Position:

As directed, create analysis presentations to support CSBI projects.

Experience in Retail or Banking Industry an asset in any of the following areas: marketing or sales support, operations, finance

What are your skills and experience?

Provide ongoing support of project related data requirements and approach to ensure delivery of appropriate data solutions.

Sound knowledge of visualization techniques and slide design

Experience with transforming data into insights

University Degree in Business, Accounting, Finance, Economics, Mathematics, Statistics, or other quantitative discipline