Bilingual Participant Service Centre Representative Jobs

Extraordinary customer service and relationship management experience

Identify repeat client service requests/concerns in order to track trends; proactively notify the appropriate department manager for follow up.

Excellent telephone communication skills with a strong customer service focus

Exceptional verbal and written communication skills in French and English

Superior problem solving and organizational skills

Ability to explain complex ideas to those with limited IT and systems knowledge

A College or University degree, preferably with a focus on sales, account management or Business Administration, or equivalent medical sales/administration experience.

3+ years experience in the medical equipment industry (diagnostic imaging or laboratory equipment experience is preferred), in a sales/service management capacity.

Respond to queries regarding the equipment management program and coordinate issue resolution outcomes related to Supplier service concerns.

Effectively present information and respond to questions from the management team and external stakeholders.

Manage the internal sales process with prospects and participate in activities that will grow existing accounts.

Coordinate and support the execution of marketing activities including lead generation and qualification, campaigns, and participant communication.

A College or University degree, preferably with a focus on sales, account management or Business Administration, or equivalent medical sales/administration experience.

3+ years experience in the medical equipment industry (diagnostic imaging or laboratory equipment experience is preferred), in a sales/service management capacity.

Respond to queries regarding the equipment management program and coordinate issue resolution outcomes related to Supplier service concerns.

Effectively present information and respond to questions from the management team and external stakeholders.

Manage the internal sales process with prospects and participate in activities that will grow existing accounts.

Coordinate and support the execution of marketing activities including lead generation and qualification, campaigns, and participant communication.

Experience in engineering design related to commercial buildings and facilities

Possess and maintain an in-depth knowledge of product lines represented by the company

5+ years of Sales Engineering experience in the consulting engineering, construction, and data center industry (Mission critical infrastructure – Power/Cooling/IT Racks/DCIM)

Excellent verbal, written communication, and presentation skills in both French and English

Continuously develop and expand technical and interpersonal skills

Competitive Compensation and Comprehensive Flexible Benefits Program

Office Administration, Public Relations or Business Diploma or an equivalent combination of education and experience

Proven desktop skills required including knowledge of Microsoft Suite of products

Act as Ontario Northland’s front-of-house representative at the corporate head office creating positive customer experiences during every interaction

Commitment to developing and maintaining knowledge of all Ontario Northland’s products and services, in particular corporate services updates that impact employees

Knowledge of Ontario Northland procedures and organization structure, privacy and security protocols

3 -5 years’ experience in a front facing customer service role or retail sales

Effective written and verbal communication skills including English, ability to communicate and manage expectations with clients

College Diploma or Business Certificate Finance or Accounting an asset

Experience with financial data, accounting or auditing experience

This role requires the candidate to be fluent in French and English

The Canada Acceleration Centre (CAC) services all Canadian time zones, therefore business hours will vary and overtime is required

This role doesn’t support completion of the Canadian CPA designation

Assist where required with the blocking of areas or parking spaces as per the requirements of the property manager

Changes may be made to this schedule are subject to operational requirements.

Ensure positive experiences for all REEF partners and clients

Work effectively as a team with your Area Manager and Co-Workers

Excellent communication and interpersonal skills

Hands on working knowledge of parking equipment and related software

Assist where required with the blocking of areas or parking spaces as per the requirements of the property manager

Changes may be made to this schedule is subject to operational requirements.

Ensure positive experiences for all REEF partners and clients

Work effectively as a team with your Area Manager and Co-Workers

Excellent communication and interpersonal skills

Hands on working knowledge of parking equipment and related software

Assist where required with the blocking of areas or parking spaces as per the requirements of the property manager

Changes may be made to this schedule are subject to operational requirements.

Ensure positive experiences for all REEF partners and clients

Work effectively as a team with your Area Manager and Co-Workers

Excellent communication and interpersonal skills

Hands on working knowledge of parking equipment and related software

Assist where required with the blocking of areas or parking spaces as per the requirements of the property manager

Changes may be made to this schedule is subject to operational requirements.

Ensure positive experiences for all REEF partners and clients

Work effectively as a team with your Area Manager and Co-Workers

Excellent communication and interpersonal skills

Hands on working knowledge of parking equipment and related software