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Associate Product Support Specialist Jobs in Quebec

Product Support Specialist Jobs
By Genetec At Montreal, Quebec, Canada
Technical degree (DEC), certification in IT/Electronics, or equivalent business experience
Excellent communication skills in English and French, additional languages an asset
Excellent analytical and troubleshooting skills
Experience working with Active Directory
Experience with IP Video surveillance technology
Comptia A+, Network+, Security+, CCNA, CCNP certifications are an asset
Regional Product Support Specialist
By FLSmidth At Greater Calgary Metropolitan Area, Canada
Manage the customers and their mill liners throughout the product life cycle
Good communication skills, written and spoken.
College degree or equivalent experience.
Minimum 10 years of experience within the mining/industrial industry. Specific experience with heavy industrial products and/or systems is a plus.
Minimum 2 years of experience with Mill Lining product.
Identify and develop new business in the region
Product Support Specialist- L1
By Acumatica At Montreal, Quebec, Canada
Experience in account management or service and support. Experience troubleshooting business software products a plus.
Ability to deliver quality service and problem-solving skills remotely to clients and communicate complicated concepts in a concise and articulate way.
Analyze customer's business and technical requirements and deliver appropriate solutions.
Provide continuing education to clients on how to effectively use Acumatica products in their businesses.
College Degree (Information Technology, Engineering, Computer Science, Accounting, Finance)
Knowledge of customer service principles and practices are a plus.
Product Support Specialist Jobs
By Eximius Personnel At Sainte-Anne-de-Bellevue, Quebec, Canada
Minimum 3-5 years of relevant experience
Skilled communicator with strong negotiation skills
Strong verbal and written communication skills in English and French are a must
Full medical and dental benefits package
Customer-focused with the ability to problem-solve
Proactive, autonomous, reliable, responsible and accurate
Product Support Specialist And Underwriter
By Aquila At Canada

What’s In It For You

Product Support Specialist Jobs
By Applicantz At Canada
Document support interactions in a company-wide case management system.
Manage customer and partner expectations by providing timely updates on progress.
3 or more years of industry experience
Experience with CAM workflows (Optional)
Experience with HSM tools (Optional)
Strong customer service, troubleshooting, and analytical skills.
L2 Product Support Specialist
By Acumatica At Montreal, Quebec, Canada
Experience in account management or service and support.
Ability to deliver quality service and problem-solving skills remotely to clients and communicate complicated concepts in a concise and articulate way.
Analyze customer's business and technical requirements and deliver appropriate solutions.
Provide continuing education to clients on how to effectively use Acumatica products in their businesses.
Create Knowledge Base articles for repetitive issues.
College Degree (Information Technology, Engineering, Computer Science, Accounting, Finance).
Product Support Specialist (Remote)
By Copper At Canada
2-4 years prior experience in customer or technical support
Excellent oral and written communication skills
Comprehensive benefits - health, dental, vision, paramedical, short/long term disability + life insurance (given from day 1)
Daily huddle with the Support team
Become well-versed in our CRM in order to assist customers and fellow coworkers when questions arise
Responding to individual customer/technical support issues and ensuring a timely response to all inquiries
Product Support Specialist - L1
By Acumatica At Montreal, Quebec, Canada
Experience in account management or service and support. Experience troubleshooting business software products a plus
Analyze customer's business and technical requirements and deliver appropriate solutions.
Provide continuing education to clients on how to effectively use Acumatica products in their businesses.
College Degree (Information Technology, Engineering, Computer Science, Accounting, Finance)
Knowledge of customer service principles and practices are a plus
Strong verbal and written communication skills

Are you looking for a job that will allow you to use your technical skills and customer service experience to help customers? We are looking for an Associate Product Support Specialist to join our team! As an Associate Product Support Specialist, you will be responsible for providing technical support to customers, troubleshooting product issues, and assisting with product installation and maintenance. If you have a passion for technology and customer service, this is the perfect job for you!

An Associate Product Support Specialist is responsible for providing technical support to customers and helping them troubleshoot product issues. They must have a strong understanding of the product and be able to provide detailed instructions and advice to customers. They must also be able to identify and resolve customer issues quickly and efficiently. To become an Associate Product Support Specialist, you will need to have a strong technical background and experience in customer service. You should also have excellent communication and problem-solving skills. Additionally, you should have a good understanding of the product and be able to provide detailed instructions and advice to customers. Skills required for an Associate Product Support Specialist include strong customer service skills, excellent communication and problem-solving skills, and a good understanding of the product. Knowledge required for an Associate Product Support Specialist includes product knowledge, customer service principles, and troubleshooting techniques. Responsibilities of an Associate Product Support Specialist include providing technical support to customers, troubleshooting product issues, and providing detailed instructions and advice to customers. Experience required for an Associate Product Support Specialist includes customer service experience and technical experience. Qualifications required for an Associate Product Support Specialist include a degree in a related field, such as computer science or information technology. Education required for an Associate Product Support Specialist includes a degree in a related field, such as computer science or information technology. Tools that help an Associate Product Support Specialist work better include customer service software, knowledge management systems, and customer relationship management (CRM) software. Good tips to help an Associate Product Support Specialist do more effectively include staying organized, staying up to date on product changes, and staying in touch with customers.

Common Associate Product Support Specialist interview questions include:

• What experience do you have in customer service?
• What experience do you have in technical support?
• How do you handle difficult customer situations?
• What is your approach to troubleshooting product issues?
• What do you think makes a successful product support specialist?