Associate Director Patient Support Programs Jobs

Present research and recommendations for program changes, enhancements to senior management and leaders, including OMA Insurance Board members.

Manage Partner relationships, renewals, reporting and assist with negotiations.

Ten or more years’ experience with relevant Insurance expertise as a specialist in the field

Certified Employee Benefit Specialist (CEBS) designation

Exceptional group benefits package, including a spending account and a robust wellness program

Oversee the OMA Insurance programs and services, provide oversight and ensure program sustainability as well as value for members.

Effective time management skills and ability to multitask is essential

Completion of Medical Office Administration program or the equivalent combination of education and experience

One year of Administrative/Business experience required, in a health care setting preferred

Working knowledge of PHS/PAS, QuadraMed, Sunnycare, Outlook and MS Office an asset

Strong attention to detail, excellent verbal and written communication skills

Outstanding interpersonal and customer service skills

Working knowledge of hospital systems including Kronos ESP/RESP, PAS, Quadramed, SunnyCare, OR Manager -PICIS & TrackOR application preferred

Outstanding Customer Service Skills essential

One year of Administrative/Business experience required, in a health care setting preferred

Keyboarding at 40 w.p.m. or data entry of 106 net keystrokes/minute

Excellent problem-solving and communication skills

Demonstrated Patient-Focused Care/Customer Service behaviour

Working knowledge of hospital systems including Kronos ESP/RESP, PAS, Quadramed, SunnyCare, OR Manager -PICIS & TrackOR application preferred

Outstanding Customer Service Skills essential

One year of Administrative/Business experience required, in a health care setting preferred

Keyboarding at 40 w.p.m. or data entry of 106 net keystrokes/minute

Excellent problem-solving and communication skills

Demonstrated Patient-Focused Care/Customer Service behaviour

5-7 years account management experience and/or previous pharmaceutical experience or equivalent

Minimum of 3 years of people or team management experience

Proven customer relationship and/or account management skills with direct client interaction

Strong financial acumen and hands on budget management experience

Assess and develop improvement plans for Program Management

University degree or equivalent industry-related experience. Business, healthcare professional designation and/or post-graduate degree an asset.

Excellent oral and written communication skills and experience in effectively communicating with a wide variety of internal and external stakeholders.

Meet regularly with your people manager to discuss your learning progression and alignment for your accountabilities.

Developing content(eg, reports,presentations) where critical thinking, writing and presentation skills are needed.

University degree, or equivalent experience.

Minimum 3 years of progressive and varied experience in program administration, communications, client services, or other related fields.

Have knowledge of the health care environment.

One year of Administrative/Business experience in health care setting required

Experience as PAA on a Critical Care Unit preferred

Knowledge of software packages such as Word/Windows

Excellent problem-solving and communication skills

One year of Community College; Medical Terminology course preferred

Demonstrated Patient-Focused Care/Customer Service behaviour

Advanced planning, organizational and time management skills with the ability to prioritize workflow to meet tight deadlines

Experience in drafting, revising, and implementing SOPs, including the management of review timelines, and coordination of document review comments.

Required Knowledge, Skills, And Abilities

Manages compliance monitoring conduct for medical review assessment and the related records management and dashboards.

Extensive experience or medical related product knowledge in different therapeutic areas, Process Excellence and/or process mapping including automation of processes.

Manages the provision of drugs through Patient Assistance Program mechanized by Medical Sciences.

• Analytical skills including business modeling, and technical and financial analysis

• Ability to manage complex projects

• Ability to manage multiple tasks simultaneously and adjust priorities as needed in order to meet deadlines

• Experience developing new products and/or services with a history of demonstrated results

Come join our team and lead the development of game changing AHM services!

• Ability to work across multi-disciplinary teams

One year of Administrative/Business experience in a hospital/health care environment preferred

Competent in Microsoft Office software, Sunnycare, Pathway Healthcare Scheduling(PHS), Quadramed and Enterprise Express Editor, Navigator, OR Manager and WSIB Emergis

Excellent inter-personal skills and ability to work well with a diverse group of individuals

Proven ability to manage high stress situations while completing multiple tasks and setting priorities in a fast-paced, high volume team environment

Excellent problem solving skills, ability to deal with conflict and communicate appropriately with patients, families and staff

Prepare and co-ordinate all clerical activities for clinics, such as booking client appointments, chart preparation for 7 services

One year of Administrative/Business experience in health care setting required

Previous experience working in a dementia care environment preferred

Knowledge of software packages such as Word/Windows

Excellent problem-solving and communication skills

One year of Community College; Medical Terminology course preferred

Demonstrated Patient-Focused Care/Customer Service behaviour

One year of Administrative/Business experience in health care setting required

Previous experience working in a dementia care environment preferred

Knowledge of software packages such as Word/Windows

Excellent problem-solving and communication skills

One year of Community College; Medical Terminology course preferred

Demonstrated Patient-Focused Care/Customer Service behaviour

One year of Administrative/Business experience in health care setting required

Knowledge of software packages such as Word/Windows

Excellent problem-solving and communication skills

One year of Community College- Medical Terminology course preferred

Demonstrated Patient-Focused Care/Customer Service behaviour

Keyboarding at 40 wpm or 106 kspm

10+ years of experience in a management role in health care with experience implementing strategic initiatives

A “results-orientated” mindset with skills related to building relationships, influencing management, and the ability to compel teams to arrive at consensus

Strong organization, time management, and problem solving skills; ability to manage multiple priorities at times

Management of complex projects, change management, and use of key performance indicators

Ability to motivate and lead others to excel and address performance management concerns and staff concerns

Strong team player with excellent communication, critical thinking and prioritization skills

Work with recruitment suppliers to understand capabilities and owns budget to support enrollment strategies

Coordinate technology requirements/deployments with IT colleagues and external suppliers

Effective verbal and written communication skills in relating to colleagues and associates both inside and outside the organization

Well-developed planning, observation, analytical and problem-solving skills

Exceptional interpersonal skills, including ability to persuade, negotiate, and moderate conflict

Experience in the creation, tracking, and reporting of metrics and key performance indicators

Proven experience in a clinical research function related to site interaction, selection, and relationship management

Strong management and organizational skills

Excellent skills in relationship management

Skilled in conflict management and solution orientated

This position may involve line management within the operational strategy group

Supports performance management and professional development of direct reports, including ongoing feedback, coaching, and career support

Knowledge and experience with specialty pharmaceutical distribution, including PPNs

Knowledge and experience with Canadian payer landscape and reimbursement navigation for both public and private plans

Exceptional interpersonal skills and problem-solving capabilities

Minimum 5-8 years of PSP experience in a leadership role

Previous experience in launching and operationalizing PSPs

Outstanding customer relationship, interpersonal, and communication skills with the established ability to effectively work with diverse audiences and influence cross functionally

Minimum 8 years related work experience; prior management experience.

Oversee contracting processes with vendors (e.g., evaluation, procurement, data management, invoicing etc.)

Proven strength in human resources areas such as performance management, team leadership, and staff coaching/mentoring etc.

Manage the reporting of program results and development of business plans, ensuring outcomes meet and/or exceed funder contractual obligations.

Experience in proposal development, writing, budgeting, and responding to funding Requests for Proposals, and other funding submissions.

Exceptional planning, organization, and problem-solving skills; must be pro-active, and have a sense of urgency.