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Assistant Manager Customer Experience Jobs in Town of Caledon, Ontario

Assistant Manager - Customer Experience Manager
By Laura Canada At Mississauga, Ontario, Canada
A minimum of 3 years of experience in a store management, sales and customer service position
Support the Store Manager in team management and merchandising to achieve sales goals.
Develop and coach a team on exemplary customer service, the promotion of different programs, product knowledge and current trends.
Act as a stylist to build a personalized wardrobe to the customer.
Monitor sales targets frequently and take the required actions to influence results.
Support daily operations such as receiving merchandise, changing prices, shipping orders/transfers and keeping the store clean.
Customer Manager Assistant Jobs
By Acosta At Mississauga, Ontario, Canada
Assist the Customer Managers in fulfilling responsibilities for customer proprietary sales planners and tracking systems.
Under direction of Customer Manager, will coordinate activities to meet administrative requirements.
Must have 3-5 years prior experience with data entry, preferably with a food broker or college graduate.
Assist Customer Manager in preparing for sales meetings, customer appointments, and principal meetings.
Assist Customer Manager in managing billing and accounts receivables.
Assist Customer Manager in managing Customer Service and Claims.
Manager, Library Customer Experience
By City of Mississauga At Mississauga, Ontario, Canada
Demonstrated experience and success with change management
Experience in application of project management tools and strategies
Perform Duty Manager responsibilities for the Mississauga Library on a regular basis.
Reporting to the Manager, Central Library and Community Development, responsible for system-wide circulation services.
Oversee all public service Page responsibilities within Hazel McCallion Central Library (HMCL).
Superior communication (verbal, written and presentation), problem-solving, decision-making, and conflict resolution skills
Manager, Customer Experience [Td Bank]
By CareerBeacon At Bracebridge, Ontario, Canada
Sound knowledge of processes management, business and operational functions including banking solutions and concepts
A go-getter with strong organizational, planning and time management skills
Lead a high performing team by providing ongoing performance feedback and ensuring their performance management activities are undertaken and completed
Tactful and diplomatic communicator able to exchange ideas and information with customers, partners and management in a concise and logical way
Mentor a team by showcasing exceptional experiences in every customer interaction and achieving operational excellence, and personal development objectives
Meet customer demands and compliance requirements by maintaining employee scheduling and ensuring all policies, procedures and guidelines of conduct are followed
Customer Experience Lead- Assistant Manager
By Laura Canada At Markham, Ontario, Canada
Supportive management team and good work/life balance
Develop and train the sales team on exemplary customer service, the promotion of different programs, product knowledge and current trends.
Experience as a team leader or sales trainer
Strong selling and customer service skills
Act as a stylist to build a personalized wardrobe to the customer.
Monitor sales targets frequently and take the required actions to influence the store’s results.
Customer Experience Manager - Victoria's Secret - Lime Ridge - Hamilton, On
By Victoria’s Secret & Co. At Hamilton, Ontario, Canada
Victoria’s Secret & Co Customer Experience Manager
Delivering exceptional customer experiences in the role of the Customer Sales lead through coaching, zoning, team selling and personally selling.
Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
Experience selecting and developing direct reports to the next level and creating an environment where people do their best work.
Experience with influencing cross-functional partners in informal and formal settings to get things done.
3+ years of retail leadership experience preferred
Assistant Manager - Customer Experience Manager
By Laura Canada At Ottawa, Ontario, Canada
A minimum of 3 years of experience in a store management, sales and customer service position
Support the Store Manager in team management and merchandising to achieve sales goals.
Develop and coach a team on exemplary customer service, the promotion of different programs, product knowledge and current trends.
Act as a stylist to build a personalized wardrobe to the customer.
Monitor sales targets frequently and take the required actions to influence results.
Support daily operations such as receiving merchandise, changing prices, shipping orders/transfers and keeping the store clean.
Customer Assistant Jobs
By Morrisons At Brampton, Ontario, Canada

About The Role Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. It’s why our customers keep coming back for ...

Customer Assistant Jobs
By Morrisons At Markham, Ontario, Canada

About The Role Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. It’s why our customers keep coming back for ...

Customer Experience Manager - Oakville
By Tesla At Oakville, Ontario, Canada
Self-starting entrepreneur with exceptional management skills and great attention to detail
Collaborate with Store Manager for a shared understanding and vision of business needs and strategies
Analyze data and collaborate with Store Manager on business strategies and set goals
Ensure team is fluent in all aspects of product knowledge
Responsible for ensuring all employees provide best in class customer experience for every customer
Manage customer escalations quickly and effectively
Customer Experience Project Manager
By Grainger Canada At Markham, Ontario, Canada
Exemplary core project management knowledge and skills and expertise in the use of various project development life cycle methods and tools.
5-7 years of c project management and/or process improvement experience highly preferred
Proven relationship management skills that enable effective navigation in a highly matrixed organization and incorporates and fosters appropriate customer focus.
Coordinates formation and disbandment of project team, including effective stakeholder management.
Determines project scope, resource requirements, milestones, budgets and risks.
Manages scope to ensure commitments are achieved and takes the initiative to make propose adjustments and/or recommendations in project/program aspects.
Customer Experience Manager Jobs
By SiftMed At St John’s, Newfoundland and Labrador, Canada
5+ years with proven experience in customer success management and/or sales roles.
Leverage customer success management tools to monitor customer interactions, track key metrics, and drive proactive engagement.
Familiarity with customer success management tools (e.g., Salesforce, Gainsight, Totango).
Develop and implement strategies to enhance customer experience and drive customer success.
Strong analytical skills with the ability to interpret and leverage data to drive decision-making.
Excellent communication and interpersonal skills.
Customer Experience Manager - Ottawa
By Tesla At Ottawa, Ontario, Canada
Self-starting entrepreneur with exceptional management skills and great attention to detail
Bachelor’s degree or equivalent work experience
2+ years applicable experience with proven track record to meet or exceed goals
Excellent written and verbal communication skills
Collaborate with Store Manager for a shared understanding and vision of business needs and strategies
Analyze data and collaborate with Store Manager on business strategies and set goals
Customer Experience Manager Jobs
By Michaels Stores At Milton, Ontario, Canada
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Manage and execute shrink and safety programs
Serve as Manager on Duty (MOD)
Acknowledge customers, help locate the product and provide solutions
Manage and execute the shrink and safety programs
To review a comprehensive list of benefits, please visit
Assistant Manager Customer Experience
By City of Richmond Hill At Richmond Hill, Ontario, Canada
Acts as a support to customer experience assistants in resolving customer issues, queries, and/or complaints.
Communication skills including the ability communicate appropriately to the audience using the correct level of language for understanding.
Demonstrated data and analytical skills.
Leadership skills including understanding and participating in change initiatives.
Duties and Responsibilities Cont'd (if applicable)
Contribute to relevant initiatives in RHPL’s strategic roadmap.
Manager, Customer Experience [Td Bank]
By CareerBeacon At Seaforth, Ontario, Canada
Sound knowledge of processes management, business and operational functions including banking solutions and concepts
A go-getter with strong organizational, planning and time management skills
Lead a high performing team by providing ongoing performance feedback and ensuring their performance management activities are undertaken and completed
Tactful and diplomatic communicator able to exchange ideas and information with customers, partners and management in a concise and logical way
Mentor a team by showcasing exceptional experiences in every customer interaction and achieving operational excellence, and personal development objectives
Meet customer demands and compliance requirements by maintaining employee scheduling and ensuring all policies, procedures and guidelines of conduct are followed
Customer Assistant Jobs
By Morrisons At Kitchener, Ontario, Canada

About The Role Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. It’s why our customers keep coming back for more. ...

Customer Experience Product Manager
By Kelly Services (Canada), Ltd. At Vancouver, British Columbia, Canada
• 5 years experience in Product Management or similar roles
• Work collaboratively with the cross functional teams to create a unified Digital Experience
• Work closely with Support, Sales Operations, Marketing, Finance to gather customer feedback and introduce product updates.
• Problem Solving skills and ability to think outside the box
• Experience with CRM or Salesforce and/or Tableau is preferred
• Interview internal and external stakeholders to map the Product Lifecycle from inception to end of life.
Customer Experience Manager Jobs
By Quester Tangent At Victoria, British Columbia, Canada
Evaluating and promoting effective processes for Project Management, from initial contract award to project conclusion, including interaction between various corporate departments
Reporting on, and management of Key Performance Indicators related to project execution and client satisfaction
Chairing Monthly Management meetings, and Quarterly Development Reviews
Participating with senior management including Weekly Standup, Monthly Onsite, Quarterly Offsite and Annual Business Planning
Arbitrate and negotiate at the appropriate level (with customers, suppliers and internal functional management) without unduly requiring higher-level intervention
Hiring, mentoring and managing the performance of Project Managers, Project Coordinators and technical resources
Customer Experience Manager Jobs
By Michaels Stores At Saint John, New Brunswick, Canada
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Manage and execute shrink and safety programs
Serve as Manager on Duty (MOD)
Acknowledge customers, help locate the product and provide solutions
Manage and execute the shrink and safety programs
To review a comprehensive list of benefits, please visit
Manager, Customer Experience [Td Bank]
By CareerBeacon At Terrace, British Columbia, Canada
Sound knowledge of processes management, business and operational functions including banking solutions and concepts
A go-getter with strong organizational, planning and time management skills
Lead a high performing team by providing ongoing performance feedback and ensuring their performance management activities are undertaken and completed
Tactful and diplomatic communicator able to exchange ideas and information with customers, partners and management in a concise and logical way
Mentor a team by showcasing exceptional experiences in every customer interaction and achieving operational excellence, and personal development objectives
Meet customer demands and compliance requirements by maintaining employee scheduling and ensuring all policies, procedures and guidelines of conduct are followed
Customer Assistant Jobs
By Morrisons At Halifax, Nova Scotia, Canada

About The Role Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. It’s why our customers keep coming back for ...

Customer Assistant Jobs
By Morrisons At Shefford, Quebec, Canada

About The Role Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. It’s why our customers keep coming back for ...

Customer Experience Manager Jobs
By Michaels Stores At Kingston, Ontario, Canada
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Manage and execute shrink and safety programs
Serve as Manager on Duty (MOD)
Acknowledge customers, help locate the product and provide solutions
Manage and execute the shrink and safety programs
To review a comprehensive list of benefits, please visit
Customer Assistant Jobs
By Morrisons At Scarborough Station, Ontario, Canada

About The Role Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. It’s why our customers keep coming back for ...

Customer Experience Manager Jobs
By Alumni Educational Solutions At Waterloo, Ontario, Canada
Excellent computer skills – Excel, Word, PowerPoint as well as experience with a CRM system
The following Team will report directly to the Manager of Customer Experience:
Creates action plans for areas to improve the customer experience; providing regular feedback to department heads
Implements metrics and measurements of customer experience; systematically gathers data and feedback on service failures to recover and rebuild customer loyalty
Reports on areas of opportunity to improve our overall customer experience
Excellent organizational skills to effectively plan, execute and direct resources
Customer Assistant Jobs
By Morrisons At Miramichi, New Brunswick, Canada

About The Role Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. It’s why our customers keep coming back for ...

Customer Assistant Jobs
By Morrisons At Southgate, Ontario, Canada

About The Role Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. It’s why our customers keep coming back for ...

Customer Experience Manager Jobs
By NewRich Network At Toronto, Ontario, Canada
A plus - experience with support, inventory management, small businesses, and working remotely.
Design and improve systems and processes to improve customer experience and team efficiency (we mostly use Zendesk)
Create and manage the team’s schedule against support hours of operation
Manage operations of the team, including scheduling, meetings, 1:1s, performance reviews, etc.
Self-starter: You are naturally self-motivated and can manage your own time well.
Technical: You have strong problem-solving skills and are not afraid to tackle tough technical computer issues.
Customer Experience Manager Jobs
By Michaels Stores At Calgary, Alberta, Canada
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Manage and execute shrink and safety programs
Serve as Manager on Duty (MOD)
Acknowledge customers, help locate the product and provide solutions
Manage and execute the shrink and safety programs
To review a comprehensive list of benefits, please visit
Customer Experience Manager Pt
By Michaels Stores At Nanaimo, British Columbia, Canada
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Manage and execute shrink and safety programs
Serve as Manager on Duty (MOD)
Acknowledge customers, help locate the product and provide solutions
Manage and execute the shrink and safety programs
To review a comprehensive list of benefits, please visit
Customer Experience Manager - North Island Nissan
By Steve Marshall Group At Campbell River, British Columbia, Canada
Reviewing CSI and creating reports for Managers
Follow up with sales and service customers
Engaging with customers while they are on site (providing drinks and snacks, etc)
Social media (creating and posting) and managing giveaways/prizes
Can work independently and as part of a team
Customer Service: 2 years (preferred)