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Application Support Specialist 2 Jobs

It Application Support Specialist
By Intelcom At Montreal, Quebec, Canada
Good organizational and priority skills and ability to manage multiple tasks simultaneously
Provide expertise and technical knowledge about an application or suite of applications.
Bachelor's degree in information technology, computer science or related field (or relevant experience).
Minimum of 5 years of experience in IT including 2 as an Analyst.
Provide support for daily operations of IT Service Center activities.
Help develop IT Support policies and escalation procedures for the IT Service Center.
Application Customer Support Specialist Ii
By Hach At London, Ontario, Canada
Assess technical complexity of tickets and make escalation recommendations to management or Tier 2/Tier 3 teams as needed.
Identify opportunities or customer queries that should be referred to Account Management.
Identify customers who are referenceable to product management.
2+years of education or customer-facing software support/implementation experience.
Database technologies, commands, and management (e.g., attach/restore/backup).
Strong communication, documentation, and presentation skills and experience using Office 365 and Teams, Salesforce or other CRM platforms, helpdesk software.
Application Support Specialist Jobs
By Broadstreet Properties At Campbell River, British Columbia, Canada
2+ years of experience in technical support or equivalent skills and knowledge
Superior troubleshooting, time management, and multitasking skills
Diagnose and troubleshoot software issues reported by users, utilizing your technical skills and problem-solving abilities.
Supporting users company wide in ERP and all modules: CRM Flex, Residential, Maintenance IQ, Construction, Finance.
Escalate issues as needed to external Account Managers and follow up until resolution.
Effective communication skills with individuals at all levels of the organization.
Application Support Specialist – Microservices And Apis- En
By CN At Toronto, Ontario, Canada
Experience in the implementation, integration, configuration support and management of in-house and 3 rd party applications.
Bachelor’s degree in Computer Science or Engineering, or equivalent education and/or experience.
Gather and review business requirements for small projects/enhancements and ensure they are in line with existing processes and architectural direction.
Strong organizational, analytical and communication skills
Hands-on experience in overseeing application support in a fast-paced environment
Perform knowledge transfers within support team and/or business users.
Application Support Specialist Jobs
By Algoma University At Brampton, Ontario, Canada
Maintain knowledge base in the service desk management system.
Perform daily system monitoring of the service desk management system.
Advanced knowledge and experience with Microsoft Windows, Office, and Google Suite is required.
Manage tickets and ensure a comprehensive database of queries and resolutions is kept current.
Maintain knowledge base of root causes for software/application issues.
Monitor and report on work orders issued from the service desk system to the Manager.
Application Engineer Tier 2 Jobs
By ValGenesis At Mississauga, Ontario, Canada
The required Knowledge/Skills, Education, and Experience you will bring to ValGenesis:
Partner with the Customer Technical support team to manage customer questions and escalate to management for more complex inquiries as needed
Design, build, and configure applications to meet business process and application requirements
2+ years experience in Web Application testing
Strong desire to focus on the customer; demonstrate strong customer service skills
Excellent communication skills (written and verbal)
Application Developer (2 Vacancies) Jobs
By University of Toronto At Greater Toronto Area, Canada
Strong time management and organizational skills, and detail-oriented with the ability to meet tight deadlines.
Bachelor’s degree in Computer Science, Computer Engineering or an equivalent combination of education and experience.
Experience using the Workflow Editor to configure workflows.; Demonstrable knowledge of object-oriented development and framework.
Analyzing and making recommendations for forms and workflowsapplication enhancements; Checking that security authentication and authorization meets University guidelines and project requirements
Rapidly prototyping new solutions to demonstrate forms and workflows application capabilities for our stakeholders
Minimum five (5) years of recent and related experience with application design and building forms and workflows.
Montreal [Hybride] - Application Support Specialist
By QUANTEAM - North America (RAINBOW PARTNERS Group) At Greater Montreal Metropolitan Area, Canada
You will ensure timely communication with end-user and senior management
You will partner with development teams (NY/Paris) on release management.
Crisis Management and Incident Management
You will manage the Client Relationship with the end user community.
2-3 years of experience in a developer/support role
Knowledge of Object-Oriented Programming language (Java/Python/C#)
Application Support Specialist Jobs
By Trupanion At Vancouver, British Columbia, Canada
Strong organizational and project management skills with experience maintaining multiple projects with contending priorities in a calm and efficient manner
2-3+ years of experience in technical support or equivalent skills and knowledge
Use superb communication skills to convey technical subject matter to a wide audience in an engaging and coherent manner.
Build and maintain a knowledge base with a goal of making users more efficient and self-sufficient over time
Experience in the use of ticketing systems for support purposes, such as Microsoft Dynamics, Freshworks products, or Jira
Inquisitive nature, desire to increase knowledge base, and willingness to research and find solutions to complex issues
Application Support Specialist Jobs
By Bevertec At Toronto, Ontario, Canada
Optimization, and lifecycle management (including decommissioning)
Window Server 2012 Experience / ServiceNow
Experience with Dynatrace / ActiveBatch
Day-to-day delivery for application operations activities.
Maintenance (daily checks, minor fixes, or changes),
Testing, and integrating new applications while ensuring no disruption of services to the business
Application & Technical Support Specialist
By Aderant At Toronto, Ontario, Canada
Qualifications - you'll have recently completed an appropriate tertiary qualification or relevant certification.
Support our North America clients with product queries relating to our people management software.
Communication: you'll have excellent written and verbal skills and the ability to build relationships with a range of clients.
Technical skills: you'll be familiar with relational databases, and data analysing for business/accounting issues.
Conveys customer feedback to product development staff. Possesses thorough knowledge of company’s products used by customers. Operates under moderate supervision.
Grow your core skills while getting to work with some of the latest technology releases from Microsoft.
Application Support Specialist Jobs
By Sryas - an Orion Innovation Company At Ottawa, Ontario, Canada
Change Management (for maintenance and upgrade activities).
Work on all Service Manager tickets that are assigned to your group.
Help Desk (for Service Manager requests, “Interaction” or “Incident” type requests).
Participate as Application SME and assist with requirements building.
Work closely with our vendors and sysadmin team to resolve application & server issues.
Work with Application Owners (PAs) on application / server issues.
Specialist 2 Jobs
By PwC Canada At Delhi, Ontario, Canada

Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism Operations Management Level Specialist Job Description & Summary A career in Finance, within ...

Application Support Specialist Jobs
By High Liner Foods At Mississauga, Ontario, Canada
A strong focus on education and career development through training
A comprehensive benefit plan designed to keep up with the changing healthcare needs across North America
Experience with warehouse systems (Korber), EDI, and RF applications
Independently work with many professional managed service providers who augment the internal team for custom application development and support
This position requires a university degree preferably in computing science or business with a major in information science or equivalent experience
7-10 years previous experience in a similar role
Application Support Specialist Jobs
By eTeam At Montreal, Quebec, Canada
Demonstrate a strong working knowledge of Service management processes
Deliver user and authorization management
Key Technical Skills / Knowledge; general competencies:
Higher educated degree in Financial or Technical education
Minimum of 2 years of relevant work experience
Strong technical skills (mainly Excel, Visual Basic and SQL)
Application Support Specialist Jobs
By DRW At Greater Montreal, Quebec, Canada
Previous experience with configuration management tools such as Chef and Ansible
Knowledge of networking fundamentals (multicast, TCP, routing)
Basic scripting skills (Such as; Python, PowerShell or Bash, etc.)
Experience working in Linux and/or Windows environments
Strong analytical and problem-solving skills
Excellent written and verbal communication skills
Government Forms Specialist 2 Jobs
By Intuit At Toronto, Ontario, Canada
Knowledge or experience working in an Agile/Scrum team environment.
Working knowledge of Windows platform, Microsoft Office and various databases.
Thorough knowledge of form design tools such as Adobe Acrobat
2 + years of experience working in a fast-paced professional environment.
Good oral, and written communications, as well as interpersonal skills.
Knowledge of Canadian income tax.
Application Support Specialist Jobs
By Infontek At Canada
Strong troubleshooting/problem solving skills and analytical ability.
Solid organizational skills; ability to prioritize, multi-task and work in a busy, fast paced environment.
Experience with Windows desktop, server support and networking support desired
Strong working knowledge of MS Office (Required)
Strong analytical and problem resolution skills
Excellent organization skills with a strong ability to prioritize job tasks

Are you looking for an exciting opportunity to use your technical skills to help customers? We are looking for an Application Support Specialist to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing guidance and assistance to ensure customer satisfaction. If you have a passion for technology and customer service, this is the perfect job for you!

Application Support Specialists are responsible for providing technical support and assistance to users of computer applications. They troubleshoot and resolve software and hardware issues, and provide advice and guidance to users.

What is Application Support Specialist 2 Skills Required?

• Excellent problem-solving and troubleshooting skills
• Knowledge of computer applications and operating systems
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines

What is Application Support Specialist 2 Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Relevant certifications such as Microsoft Certified Solutions Expert (MCSE) or CompTIA A+

What is Application Support Specialist 2 Knowledge?

• Knowledge of computer applications and operating systems
• Knowledge of network and system administration
• Knowledge of database management systems
• Knowledge of programming languages

What is Application Support Specialist 2 Experience?

• Previous experience in a technical support role
• Previous experience in a customer service role

What is Application Support Specialist 2 Responsibilities?

• Troubleshoot and resolve software and hardware issues
• Provide technical advice and guidance to users
• Monitor system performance and identify potential issues
• Install and configure computer applications and systems
• Create and maintain user accounts and profiles
• Maintain system security