Technical Support Agent Jobs
By Survalent At Brampton, Ontario, Canada
Bachelor’s degree or a combination of education and experience in electrical engineering.
Manage support cases from start to finish by providing advice and assistance (via email or phone)
Provide remote support services to customers for software configuration, software upgrades, database editing, graphics development, and other similar tasks.
Create Knowledge Articles from Support issues observed.
Knowledge of Microsoft SQL Server and IIS.
Experience with SCADA (Utility/Process) and OMS/DMS is considered an asset.
Client Support Coordinator Jobs
By Daily Bread Food Bank At Etobicoke, Ontario, Canada
 Strong crisis intervention and conflict management skills.
- Keep track of referral statistics and submit monthly reports to the Client Program Manager
- Organize workshops and training opportunities offered through partner agencies for Information and Referral volunteers.
 Customer service experience in a fast-paced environment.
 Experience researching, organizing, presenting and distributing information for different audiences.
 Experience verifying and making referrals and providing informal counselling support.
Client Support Officer Jobs
By National Research Council Canada / Conseil national de recherches Canada At Ottawa, Ontario, Canada
Management services - Client focus (Level 2)
Management services - Communication (Level 2)
Management services - Results orientation (Level 2)
Management services - Conceptual and analytical ability (Level 1)
Recent* experience in providing client services to internal or external clients.
Recent* experience in researching, analyzing and synthesizing information.